Unifyr Reviews & Product Details

Unifyr One is a Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) solution designed to give channel managers everything they need to build and scale a partner channel program. Unifyr (originally Zift Solutions, est. 2006) is dedicated to building products that serve the needs of all participants in the channel, including suppliers, partners, and agencies. Unifyr One integrates with all the platforms you already use. It's easy to onboard, train, and maintain channel partnerships. Build your portal, content library, deal registration workflows, market development fund initiatives, and more. Leverage the power of modern AI to assist you in accelerating your channel program. Learn more about why Unifyr One is the leader in PRM here.

Seller

Unifyr

Discussions

Unifyr Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Kate Slomkowski

Used by TATA Technologies and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Unifyr Integrations

(4)

Verified by Unifyr

G2 reviews are authentic and verified.

Here's how.

Mindy H.

Global Head Partner Program

Enterprise (> 1000 emp.)

8/9/2023

"Excellent service"

5/5

What do you like best about Unifyr?

Personally, I like the dashboards and partner locator the most. Many PRM's host content and the like but having a Partner Locator that can be customized as well as Looker based BI tool for Data and Analytics on Partner Activity/Engagement is key to engaging Partners for Success. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

Helpdesk often send you to links to self serve. It's a great model, but I wish that the Customer Success team knew more about the answers to save time. It would be great to call my CSM and just get 10 answers to 10 questions rather than track 10 Service Tickets. Tracking service tickets can be more time consuming than just speaking with someone. Review collected by and hosted on G2.com.

Savka B.

Marketing Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

7/31/2023

"Effortlessly Create and Streamline Marketing Campaigns with Zift Solutions"

5/5

What do you like best about Unifyr?

I have been using Zift Solutions for three years now, and I must say that I am extremely pleased with the platform. Being able to create content on my own has been a great asset in creating captivating campaigns. The features for email, campaign, and social media planning are simple to use and have helped me simplify my marketing efforts. I especially appreciate the option to add microsites to my company's website. The reporting process is also very comprehensive, and I value the ability to view all my leads as campaign results. In general, Zift Solutions has been an outstanding tool for me to achieve my marketing objectives, and I'm particularly happy with the customer support team. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

I have no complaints about Zift Solutions. I cannot think of anything that is missing from the solution. The platform is frequently updated to keep up with the ever-changing digital landscape and meets the latest requirements. Review collected by and hosted on G2.com.

What problems is Unifyr solving and how is that benefiting you?

Zift Solutions helps solve the problem of inefficient and time-consuming marketing campaigns by providing a platform for creating, planning, and executing campaigns in a streamlined manner. This has benefited me by saving me time and effort that I can now allocate to other tasks. Another problem that Zift Solutions helps solve is the lack of visibility into campaign performance. With Zift's reporting process, I can easily track and analyze the success of my campaigns, which has helped me identify areas for improvement and optimize my marketing efforts. Zift Solutions also helps solve the problem of disorganized lead management by providing a centralized location for viewing all my leads as campaign results. This has benefited me by allowing me to easily track and manage my leads in one place. Overall, Zift Solutions has helped me improve my marketing efficiency, gain better insights into my campaign performance, and streamline my lead management process. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

5/31/2024

"platform is very useful, but lack some options"

4/5

What do you like best about Unifyr?

ZiftOne is efficient with different contents and platforms to let the partners any needed information, documentation or contacts Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

when submitting leads / requests to our providers, we need notifications when they made changes on them. It's difficult to track the status of them if you're submitting several a weeks, and need to check them one by one Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Hello, and thank you for the review and feedback. We agree that the platform needs to provide more notification options so you know the status of your submissions.

We have plans to improve this, and I have added this feedback to the list. If you have any additional feedback on this or any other part of the platform, email us at product@ziftsolutions.com.

Verified User in Computer & Network Security

Enterprise (> 1000 emp.)

11/30/2022

"Software with a lot of functionalities"

3.5/5

What do you like best about Unifyr?

With this software you get a lot of functionalities Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

Some of the basic functionalities are hard to use and not friendly for the end user, maybe it's too complex. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

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Thank you for taking the time to write this review and share your feedback on ZiftONE. We strive to make every part of the platform as easy to use as possible but are always looking to improve the user experience. It would be great to gain more understanding of the areas your end users are having difficulty with so that we can incorporate the feedback into our product backlog in more detail.

You can send any and all feedback on the features of ZiftONE directly to our product team by emailing product@ziftsolutions.com.

Thank you,

Tim

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/14/2024

"Great tool that offers wide portfolio of tools to help with partner management"

4.5/5

What do you like best about Unifyr?

The tools are easy to use for the most part.

The company is constantly improving its product, and the account management is stellar. Shout out to Jillian, Jonathan and Brandon! Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

There are simple asks, like being able to sort Collateral Programs by moving blocks up and down versus having to hit an arrow button over and over for collateral placement within the program, that for whatever reason, isn't prioritized. It's low-hanging fruit that would bump my score from 9 to 10. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Thank you for the review and the kind words about our team members. My name is Tim, and I am head of the product team here at Zift. I have captured this feedback to ensure it is included in our plans as we continually work to add new features and improve existing functionality across the platform.

You can email us any feedback or insights you have on the platform directly at product@ziftsolutions.com. This will create a ticket in the system we use for support and give you greater visibility and access to my team.

Thank You

Tim Porterfield

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/3/2024

"Helpful support"

5/5

What do you like best about Unifyr?

I've been using Ziftone for marketing for some time and I'm very satisfied... in case of some small problems, the support is very quick in solving them. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

I don't necessarily have anything negative to say. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Thank you for the 5-star review! Can we do a celebration dance together!?

As you continue to use ZiftONE please feel free to share any and all feedback/ideas with me and my team by emailing product@ziftsolutions.com. This will generate a Product Insights ticket. We use this sort of feedback to help guide us on how we can continuously improve the platform.

Thank you, and we look forward to hearing back from you.

madalitso c.

ceo

Small-Business (50 or fewer emp.)

5/29/2024

"easy to use"

5/5

What do you like best about Unifyr?

emails to check and solve your problem in time Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

instead of telling what to do or solve your problem they give u other email to explain to them the same problem Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of Unifyr

edit

Thank you for your review! We are glad the product is working well for you. We do apologize that sometimes we have to redirect you back to your supplier. Our support team is available to assist you with any technical issues that arise with the platform. However, your supplier is your best point of contact for questions about your partner relationship or access to the platform.

If you are not sure who to contact, do not hesitate to reach out to support and we will get you pointed in the right direction.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/28/2024

"Easy to use and navigate website"

4/5

What do you like best about Unifyr?

User friendly interface, scalable, good structure. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

Customer support was a bit too slow. They took a couple of days to answer a question. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of Unifyr

edit

Hello! I apologize that our support team did not respond to your issue as quickly as you needed. I would like to investigate further to determine what happened. Please reply to the case and ask for a manager to review - I would like to find out how we can do better next time!

Daniel G.

Small-Business (50 or fewer emp.)

12/1/2023

"My experience with Zift Solutions"

4/5

What do you like best about Unifyr?

I use the Zift platform on a weekly basis and it is really very easy to use. From creating customized templates to uploading contacts, implementation is easy. The tools available to create content are simple but effective. When I have needed to contact the support team, they have been quick and very agile. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

I would like the reporting tools to be improved, allowing more filters. I would also like to have a tool to validate the mail server and thus improve the ratio of emails that reach the spam mailbox. Integration with more CRM tools would also be appreciated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/28/2024

"Zift for the Win!"

4/5

What do you like best about Unifyr?

Supportive onboarding and smooth integration with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

Not necessarily knowing who to go to for technical assistance if something breaks. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of Unifyr

edit

Thank you for the review! We are happy that the onboarding and integration configuration process went smoothly. Regarding reaching out for technical support - once your implementation has been completed you can reach out to support for any help you may need. The support team is trained both for technical assistance and for how to get all requests to the right place if another team needs to assist you. Please don't hesitate to reach out to support as your first point of contact if you are not sure where to go for help.

Also, the Support Hub chat widget in ZiftONE Admin provides a single point of contact to reach out to Zift for help across many different teams. Give Zoe (our chat digital assistant) a try and reach out if you have any questions.