Unifyr Reviews & Product Details

Unifyr One is a Partner Relationship Management (PRM) and Through-Channel Marketing Automation (TCMA) solution designed to give channel managers everything they need to build and scale a partner channel program. Unifyr (originally Zift Solutions, est. 2006) is dedicated to building products that serve the needs of all participants in the channel, including suppliers, partners, and agencies. Unifyr One integrates with all the platforms you already use. It's easy to onboard, train, and maintain channel partnerships. Build your portal, content library, deal registration workflows, market development fund initiatives, and more. Leverage the power of modern AI to assist you in accelerating your channel program. Learn more about why Unifyr One is the leader in PRM here.

Seller

Unifyr

Discussions

Unifyr Community

Languages Supported

Arabic, Czech, Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Kate Slomkowski

Used by TATA Technologies and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Unifyr Integrations

(4)

Verified by Unifyr

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/16/2024

"Nice free tool for our MSP's Marketing efforts"

4.5/5

What do you like best about Unifyr?

Easy for our sales people to use. Content is great. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

It could be more user friendly. Although we are getting along ok. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

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Thank you for the review and feedback. My team and I value hearing directly from our customers and their partners/users. We are always looking to improve the platform, and feedback is key in deciding what areas of the platform we should focus on moving forward.

If you have any additional feedback, you can email us directly at product@ziftsolutions.com, and it will go directly to our product team.

Larissa H.

Commercial Program Manager

Enterprise (> 1000 emp.)

9/28/2022

"Connect to Distributor CRM"

3.5/5

What do you like best about Unifyr?

I like that is a good tool to have a interface with our partners. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

In my vision, the tool would be better if it could connect with different kind of CRM's. The Distributors always have to download the contents and upload on their CRM's what's make us complete blind about the results. And we would like to upload different kinds of contents as well, as vídeos for example. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/15/2024

"Constantly requires attention"

1/5

What do you like best about Unifyr?

I like its ability to link to social media accounts and schedule posts. Prompt customer support Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

When you have multiple vendors use Zift, sift is unable to ascertain on first go which vendor site you are having issues with. `the constant reauthentication is annoying. Review collected by and hosted on G2.com.

Response from Beth Matthews Murphy of Unifyr

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Hello. I am sorry to hear that you are struggling with reauthentication. Has your issue since been resolved? If not, please reply to our support team or submit a new case and we would be happy to take a closer look. Reauthentication cadence is initiated by the social media platform, but we can help you find the account that is triggering the requests and provide some guidance.

Kyle M.

Small-Business (50 or fewer emp.)

11/16/2023

"It's a robust marketing tool with good support"

5/5

What do you like best about Unifyr?

Once an email campaign is launched, it's very good at delivering thousands upon thousands of emails quickly. It also can schedule posts to LinkedIn and Twitter. The support team has been really good, too. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

I think there could be some UI improvements and quality of life updates Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/28/2024

"Good option"

3.5/5

What do you like best about Unifyr?

The overall features are good when compared to the competition Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

The useability could be a bit better in todays marketplace Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Thank you for taking the time to submit this review. My name is Tim, and I am on the product team here at Zift. I would like to better understand what you would like to see improved regarding the platform's usability. We are always looking to improve the platform's experience and would like the opportunity to incorporate your feedback into future work.

You can provide me and my team feedback via email (product@ziftsolutions.com) or the support portal.

Tanmaya P.

Management Trainee

Small-Business (50 or fewer emp.)

9/24/2023

"Nice company"

5/5

What do you like best about Unifyr?

It is SaaS based sales tool for insurance agencies. It helps insurance agencies to sell insurance to customer. The SaaS base technology was not involved in insurance Industry this is pioneer company who did this tremendously. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

Nothing much but it gives valuable information to customer to choose proper insurance for them. This is technology of information Era and it needs to be evaluate accurate information to user. It really helps.I used this on daily basis. They are customer support team always ready to help. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/18/2024

"Excellent customer service"

5/5

What do you like best about Unifyr?

The customer service is amazing! Whenever I run into any issues or have questions I get the help I need. Their online education resources are also very useful. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

The platform is a bit clunky. It signs me out too often. It's a bit tricky to find where you need to go. There's a lot of options and features and it's hard to learn how to utilize all of them. I am a new user though, so we'll see how that changes over time. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Hello,

My name is Tim, and I head up the product team here at Zift. Thank you for the feedback. I would like to better understand your experience with the platform. If possible, can you email me your feedback at product@ziftsolutions.com? My team uses that address to generate tickets for us to review and log the input into our product management platform. This gives us valuable information on our user's experience with the platform and helps guide us as we look to continually improve our features and the user experience.

Medard S.

Small-Business (50 or fewer emp.)

2/12/2024

"Canon support"

4.5/5

What do you like best about Unifyr?

Easy to use menu, fast answer. Customer Support was fast. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

The menu sometimes is confusing and is hard to find the correct icon. Review collected by and hosted on G2.com.

Response from Tim Porterfield of Unifyr

edit

Thank you for the feedback. I would like to better understand the parts of the menu you find confusing. Can you email the details to me at product@ziftsolutions.com? My team and I will be able to log these details on our side so we can work to improve the platform.

Brandon X.

Small-Business (50 or fewer emp.)

7/10/2023

"Effective and Supportive"

4/5

What do you like best about Unifyr?

When I had an issue (which turned out to be caused by the host, not Zift) their customer service was very responsive and looked into my issue immediately. They helped me through the whole process of finding the cause of the issue. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

I have yet to discover anything to actively dislike about Zift. The only issue I've had so far has been links not working properly, but Zift's customer support helped me discover that the cause of the issues was the content uploaded, not Zift's links shortening. Review collected by and hosted on G2.com.

Liz K.

Enterprise (> 1000 emp.)

2/13/2023

"PRM review"

3/5

What do you like best about Unifyr?

Integrations and Targeting capabilities are advanced and I appreciate that they are coming up with better ways to track engagement through Google Analytics on the custom pages. I do also like the capability around customizing pages. Review collected by and hosted on G2.com.

What do you dislike about Unifyr?

There are a lot of opportunities to improve on which kind of stems from the customer support process. It hasn't been very efficient and easy for us to get problems solved. It takes longer than it should. Also there are a lot of technology limitations with giving access to internal folks of their specific partner's views. There isn't a lot of ways to truly engage with partners through notifications on specific PRM activity. Review collected by and hosted on G2.com.