--- title: XTIUM Unified Communications as a Service Reviews meta\_title: 'XTIUM Unified Communications as a Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how XTIUM Unified Communications as a Service works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 70 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # XTIUM Unified Communications as a Service Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by XTIUM Unified Communications as a Service but has limited features. Are you part of the XTIUM Unified Communications as a Service team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way. * * * Seller [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350) Discussions [XTIUM Unified Communications as a Service Community](https://www.g2.com/products/xtium-unified-communications-as-a-service/discuss) Solution Type All-in-One Overview by Eric Stockton Show More ## Pricing Pricing provided by XTIUM Unified.... ### Standard Starting at $7.48 1 users/seats Per Month ### Essentials Starting at $5.57 1 users/seats [ View More Pricing Information ](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing) ## Top-Rated Alternatives [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,253) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,161) ](https://www.g2.com/products/google-workspace/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,264) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/xtium-unified-communications-as-a-service/competitors/alternatives) ## User Insights Average based on 70 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![MD Quamrul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MD Quamrul H.") MH MD Quamrul H. Assistant Manager IT Mid-Market (51-1000 emp.) 5/19/2021 "More useful IP phone" 2.5/5 What do you like best about XTIUM Unified Communications as a Service? Easy connect, no lack. So very useful for business especially Direct & Group Chat, Presence Status, Multi-party Audio & Video Conferencing, Video Conference Room Integration,Visual Voicemail Management. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? The hardware should be more powerful like Cisco. Others provide good hardware and updated similarly. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Evolve IP makes work easier by combining all your IT and communication tools into one simple cloud solution. Whether it’s VoIP, virtual desktops, or team collaboration, everything just works—no hassle, no downtime. It’s secure, scalable, and perfect for remote work, keeping your business running smoothly no matter where you are. Review collected by and hosted on G2.com. Show More 2/3/2025 Validated ReviewerIncentivizedSource: G2 invite BM Bryan M. Mid-Market (51-1000 emp.) 4/23/2024 "Not quite perfect, but a great option for your SMB UCaaS needs." 4.5/5 What do you like best about XTIUM Unified Communications as a Service? Evolve has been able to handle anything we've thrown at them. As our company has expanded internationally, Evolve was willing to work with us and support our needs in other countries allowing us to remain on a unified platform, no matter the geographic region in which our colleagues work. Implementation tems are solid and Evolve's Project Managers are helpful in keeping everyone in the loop. Beyond that, over ten years, Evolve has been solid. Outside of hardware failures, I can only think of a single time where a site went down due to an Evolve issue. Not sure if many competitors can beat that level of uptime. Evolve has also changed with the times and offers solutions that have consistently met our needs. Their support of Microsoft Teams while still using Broadsoft has given us significantly more flexibility than we would have otherwise had if jumping into a Teams only solution. The Ossmosis administration portal has gotten better over time as well. Again, like most things...it could be better. It's relatively easy to use the more you use it. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? In the past support had been hit or miss though they've made great strides over the past couple of years (they had some amazing people as well as others who didn't seem to care). But recently it feels like they've gotten the support house in order and things are going pretty well. Billing issues have been a pain to get resolved as they take quite a while to get resolved. I wish there was more functionality around preventing spam callers, which frustrates our user-base. Reporting is a weak point with our subscription as the reporting options are archaic, at best. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Evolve has enabled our company to treat voice as "just another service". With the integration of Microsoft Teams and Broadsoft we've been able to leave the clunky desktop phones in the past and move to easier provisioning, instand support of flex seating, and a unified interface that is a natural extension of what colleagues were already using. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CC Chris C. Network Support Specialist Enterprise (\> 1000 emp.) 8/8/2024 "Migration with EvolveIP" 4.5/5 What do you like best about XTIUM Unified Communications as a Service? The upside is that we don't have to worry about upgrades, hardware etc. Also don't have to deal with carriers Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? I do not have permissions to do things I used to do on our former in house system, but that is to be expected. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Do not have to maintain hardware platforms, Licensing, upgrading software. No phone circuits to maintain or monitor. Phones die we get others mailed to us. n Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CB Christee B. Network Systems Administrator Mid-Market (51-1000 emp.) 8/26/2024 "Evolve IP Phone System - Smooth Sailing" 4/5 What do you like best about XTIUM Unified Communications as a Service? We used Evolve IP for several years and have always been very happy with the Customer and NOC Service and Support. The web administration of the product is very user friendly. Would definitely work with them again in the future. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? The only issues we ever had was with the phone app, but any issues were always resolved quickly. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Evolve IP allowed us to work remotely with ease and not be tied to a physical phone. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 5/15/2024 "We are very happy with UCaaS from Evolve IP for our small business." 4.5/5 What do you like best about XTIUM Unified Communications as a Service? We appreciate the flexibility offered by UCaaS to our business. We have various staffing levels and have adopted more flexible work arrangements, which has been made much simpler by our use of UCaaS. Evolve IP has done a great job improving their customer support experience, which enables us to keep our productivity high without interruption. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? We have been very happy with our managed service. As a small business the integration was a hurdle for our employees who were used to our legacy systems, but Evolve did a great job of explaining the new features and helping us integrate the service. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Unified Communications solves many problems in allowing us to be connected to our employees and host audio conferences with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS Mike S. IT Manager Mid-Market (51-1000 emp.) 11/3/2023 "Evolve IP Phone Services" 4.5/5 What do you like best about XTIUM Unified Communications as a Service? Ease to setup and get everthing working. Customer support is quick and reliable. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? Calls coming through the call center sometimes will drop or not go through to agents in queue. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Receiving calls to the office with users working on-prem and remotely. Review collected by and hosted on G2.com. Show More 8/5/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 6/25/2024 "Evolve IP are very knowledgeable and provide great customer service" 5/5 What do you like best about XTIUM Unified Communications as a Service? Customer service is very good, if they do not have an answer for you, they will find someone who does. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? I believe we were one of their first customers using Teams as a soft phone. As a result we could not leverage any kind of receptionist console. Evolve IP has been working on delivering one for some time now. We are still awaiting it's release and hopefully the product will add value. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Mobility and eliminating the need of expensive desk phone hardware. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jerod S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerod S.") JS Jerod S. Information Technology Director Mid-Market (51-1000 emp.) 6/4/2024 "Very pleased with the UCaaS integration with our MS Teams." 4.5/5 What do you like best about XTIUM Unified Communications as a Service? Seamless Integration with Microsoft Teams: Evolve IP's UCaaS system is fully integrated with Microsoft Teams, allowing users to leverage the familiar Teams interface for their unified communications needs. This integration facilitates a awesome workflow where users can manage calls, messages, and meetings all within the Teams environment. Unified Messaging: Users can access voicemail, email, and SMS from a single interface. The unified messaging system streamlines communication and increases our efficiency. Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? We haven't come accross anything we dislike. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? This has helped us with collaboration, security and compliance, and reliability and support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 9/4/2024 "Continued service for a Teams Phone implementation" 4.5/5 What do you like best about XTIUM Unified Communications as a Service? The eas of use of Web access for adding/removing services Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? I cannot think of any downsides to using this service at this time. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? Removing physical phones and enabling access to Voice services in a hybrid environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 7/17/2024 "Great service and support team" 4/5 What do you like best about XTIUM Unified Communications as a Service? They are super responsive to tickets and provide great customer service Review collected by and hosted on G2.com. What do you dislike about XTIUM Unified Communications as a Service? I have not found anything that I dislike about the product yet. Review collected by and hosted on G2.com. What problems is XTIUM Unified Communications as a Service solving and how is that benefiting you? They allow our employees to comunicate through Microsoft Teams with a VOIP number. This keeps us from needing a hard phone system or having to give employees a second cell phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by XTIUM Unified.... ### Standard Starting at $7.48 1 users/seats Per Month ### Essentials Starting at $5.57 1 users/seats ### Plus Starting at $15.56 1 users/seats Per Month [ View More Pricing Information ](https://www.g2.com/products/xtium-unified-communications-as-a-service/pricing) XTIUM Unified Communications as a Service Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6279564d0eb5ef7265ffc724050f34a8/hiya-connect-branded-call.jpeg "Product Avatar Image") Hiya Connect Branded Call 4.7/5(137) [ Compare Now ](https://www.g2.com/compare/hiya-connect-branded-call-vs-xtium-unified-communications-as-a-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,253) [ Compare Now ](https://www.g2.com/compare/microsoft-teams-vs-xtium-unified-communications-as-a-service) ##### ##### XTIUM Unified Communications as a Service Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Business Instant Messaging Notifications [ View More Features ](https://www.g2.com/products/xtium-unified-communications-as-a-service/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Audio Conferencing](https://www.g2.com/categories/audio-conferencing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What K-12 student information systems have the best reviews from private school administrators?](https://www.g2.com/discussions/what-k-12-student-information-systems-have-the-best-reviews-from-private-school-administrators)[Which emergency management platforms have easy-to-use interfaces requiring minimal training for business resilience teams?](https://www.g2.com/discussions/which-emergency-management-platforms-have-easy-to-use-interfaces-requiring-minimal-training-for-business-resilience-teams)[Which desktop publishing platforms are the most reliable for teams that need to avoid steep learning curves and designer-heavy workflows, based on user reviews?](https://www.g2.com/discussions/which-desktop-publishing-platforms-are-the-most-reliable-for-teams-that-need-to-avoid-steep-learning-curves-and-designer-heavy-workflows-based-on-user-reviews) [What desktop search software delivers accurate results even with poorly named legacy files and inconsistent folder structures?](https://www.g2.com/discussions/what-desktop-search-software-delivers-accurate-results-even-with-poorly-named-legacy-files-and-inconsistent-folder-structures)[What's the best software for improving sales team performance](https://www.g2.com/discussions/what-s-the-best-software-for-improving-sales-team-performance)[Pros and Cons Details](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)