Twain writes personalised outreach that is actually relevant, because it runs deep research on each prospect and understands your value proposition before writing a single line. The accuracy of the information it finds is something we hadn't come across before with other tools...that was our aha moment: we realised we could do mass personalised, relevant outreach with a workflow that is actually easy to manage, unlike other vendors in the space.

Before Twain, we were running a Make workflow where we personalised each opening line with a GPT model, and the rest of the message would be generic. We were looking into Clay to build a workflow that could personalise the entire message, but it took so much time and effort. Then I stumbled upon Twain on my LinkedIn feed, tried adding a prospect right on the website, and it generated a very nice personalised sequence on the spot. We haven't looked back since.

Beyond the research, it's very easily connected with other apps and platforms from which you can manage your workflows, it has a very good interface, and it is extremely easy to use. Review collected by and hosted on G2.com.

nothing is missing for us...everything is working great. Great team and great support overall. Review collected by and hosted on G2.com.

I love working with the Twain team because they develop solutions according to our needs, listen to us, and ship updates very fast. Founder and their team provide us the support directly(and the setup was quite easy since they provided us the onboarding directly & we have regular check-ins)! I also really like the new Ultra messaging model, I think it's the future of the outbound for as long as it exists. twain saves one a lot of time with its research function and provides a great framework for messaging, which is great use for reps. Also they have a amazing feature to read HubSpot history for message creation and customer properties which is a game changer. Twain fits perfectly into our gtm toolstack and has a good MCP on top of it! Review collected by and hosted on G2.com.

I had to get used to the workflow that Twain provides as it might not be very intuitive from the first glance, but one gets used to it pretty quickly and they are already improving it to make it even more obvious. Review collected by and hosted on G2.com.

I really like the cold call openers and the email writing in Twain; it saves me a lot of time. The qualification engine also ensures that I'm only reaching out to people important to my company. The LinkedIn messages work really well too. Twain saves me a ton of time for outbound activities, allowing me to spend more time on calls rather than doing all the heavy lifting. The initial setup of Twain is very easy; it prompts you directly and walks you through each step very fluidly. Plus, the customer support is top-notch; they solve any issues instantly and are very responsive through Slack and LinkedIn. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love Twain's integrations, especially since it's integrated with Clay, which is already a part of our workflow. They have a really good extension and MCP. The cold email writing agent is another aspect I love, as it does research and writes emails based on pain points, resulting in human-like emails with really good open rates. Review collected by and hosted on G2.com.

I think the UI could be a bit improved, but if they can bring even more integrations with tools like EmailBison, then that would be great. Review collected by and hosted on G2.com.

I like that Twain offers a level of personalization that's humane and relevant without being over the top. It doesn't feel like those complimentary or AI-generated messages from other tools. The setup was intuitive and simple. I tried other products like OctaveHQ, Autobound, and Lavender before, and Twain is far better. Review collected by and hosted on G2.com.

Their pricing is a bit high, but I'm sure it will drop over time as the cost of AI models decreases. Review collected by and hosted on G2.com.

I appreciate Twain's ability to help me create sophisticated emails that sound both authentic and individualized, which is incredibly valuable when communicating with prospects. I love how easy it was to pick up and integrate into my routine, despite some initial adjustment. The setup process was impressive, simply requiring the input of client details, making onboarding straightforward. I find tremendous value in its cleverness, particularly in handling grammar and spelling automatically, which saves me the effort of worrying about such details. The tool suggests varied ways of contacting prospects that I might not have initially considered, further enhancing my outreach strategies. Twain simplifies the creation of campaigns that feel genuine and effective, and its capabilities in email copywriting and insight development are particularly beneficial. I enjoy using it daily and have integrated it seamlessly into my business, making it an essential part of both my personal and client outreach strategies. Because of these features, I plan to continue using it for a long time. Review collected by and hosted on G2.com.

There are sometimes words within campaigns that I wouldn't necessarily use, so it would be good to have a blanket copy on words that I definitely didn't want to be included. Like all AI tools, it's not perfect in that respect. Review collected by and hosted on G2.com.

Twain offers me a quick and easy way to get the best insights about a prospect I want to reach out to based on their job role, maturity etc... Review collected by and hosted on G2.com.

So far, I don't really like when the personas are limited and every time I have to add a new one you have to import all your company data again. Review collected by and hosted on G2.com.

I have found Twain to be a useful aid in my daily work in terms of sales prospecting. All the AI in the personalization aspects is very well done, I receive introductions that look and feel like something I would come up with on my own. Review collected by and hosted on G2.com.

Twain has some difficulty in writing industry-specific or situational letters wherein he needs to focus on particular problems in niche markets. This can often make the emails appear rather cold for prospects within my specific industry. Review collected by and hosted on G2.com.

I love Twain’s ability to craft personalized messages quickly. The real-time suggestions and custom tones make outreach more engaging and effective. Review collected by and hosted on G2.com.

I dislike that Twain is limited to written communication and lacks multi-language support. The free plan is also quite restrictive for high-volume users Review collected by and hosted on G2.com.

I like that you can directly edit the generated message. I like that there are buttons for intent and tone, etc... Review collected by and hosted on G2.com.

It wasn't very clear where to enter the prompt. It also didn't generate a "real" sounding message. The prose was off. Review collected by and hosted on G2.com.