# tus5estrellas Reviews
**Vendor:** tus5estrellas  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About tus5estrellas
tus5estrellas is a reputation management platform that combines NFC hardware with SaaS software to help customer-facing businesses generate, manage, and analyze online reviews. Customers leave reviews on Google by tapping an NFC device (card, plate, or stand), and each review is automatically linked to a specific employee and location. The platform includes modules for review generation (NFC-based), AI-powered automated responses, sentiment analysis, employee and location performance tracking, NPS surveys, competitor monitoring, local SEO positioning, and centralized management of multi-location accounts. It also offers integrations with WhatsApp, CRM systems, and third-party tools. tus5estrellas is used by independent businesses, franchises, and multi-location chains across hospitality, restaurants, hotels, gyms, clinics, and retail. Customers can activate modules individually (Crece, Posiciona, Analiza, Vigila, Centraliza, Fideliza) based on their needs, and hardware is available as a one-time purchase.






- [View tus5estrellas pricing details and edition comparison](https://www.g2.com/products/tus5estrellas/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+05%3A22%3A14+-0500&secure%5Bsession_id%5D=8b33f60b-4d82-46e6-9cf3-cbf448ee4cf2&secure%5Btoken%5D=58350664be42018261f0024d4a6ab9bebd253599f77345f016c353b78edd0541&format=llm_user)

## tus5estrellas Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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