tus5estrellas is a reputation management platform that combines NFC hardware with SaaS software to help customer-facing businesses generate, manage, and analyze online reviews. Customers leave reviews on Google by tapping an NFC device (card, plate, or stand), and each review is automatically linked to a specific employee and location.
The platform includes modules for review generation (NFC-based), AI-powered automated responses, sentiment analysis, employee and location performance tracking, NPS surveys, competitor monitoring, local SEO positioning, and centralized management of multi-location accounts. It also offers integrations with WhatsApp, CRM systems, and third-party tools.
tus5estrellas is used by independent businesses, franchises, and multi-location chains across hospitality, restaurants, hotels, gyms, clinics, and retail. Customers can activate modules individually (Crece, Posiciona, Analiza, Vigila, Centraliza, Fideliza) based on their needs, and hardware is available as a one-time purchase.