What I appreciate most about Trucker Tools is how straightforward it is to track loads and keep up-to-date with the driver’s location. The live GPS visibility really streamlines communication with brokers, since we always have a clear idea of where the truck is and what the estimated arrival time will be. The app is user-friendly for drivers, even for those who aren’t very tech-savvy. It significantly cuts down on check calls and saves dispatch a lot of time. I also value how quickly automatic tracking activates and how reliably it updates while the driver is on the road. Review collected by and hosted on G2.com.

At times, the app becomes slow or stops updating when the driver's signal is weak, leading to tracking gaps that brokers may question. Some drivers have also mentioned that notifications are not always delivered promptly. The interface on the dispatcher side would benefit from a more modern design and faster performance. Additionally, integrations with other platforms could be enhanced to ensure updates sync more reliably. While the app generally functions well, there are occasional issues with tracking accuracy that could be more consistent. Review collected by and hosted on G2.com.

I appreciate Trucker Tools for its functionality in tracking trucks live, providing essential visibility of transit times, and alerting us to any delays in deliveries, which is crucial for maintaining efficiency and planning. What stands out most to me is the capability of Trucker Tools to detect when a driver stops the tracking and when they use VOIP numbers, significantly aiding in the timely detection of potential fraud. This feature enhances the security and reliability of our operations. Moreover, the integration of Trucker Tools with TAI TMS facilitates smooth operations within our existing technology framework, providing a cohesive and efficient workflow. Overall, the ease of setup, which I would rate as 8 out of 10, contributes to a user-friendly experience that allows for relatively quick adoption within our team. Review collected by and hosted on G2.com.

Sometimes the ping address is not accurate, and that can lead to confusion. Review collected by and hosted on G2.com.

What I like the most is that you can see visually where the truck is and the times where truck has been at each stop. Review collected by and hosted on G2.com.

The only think I dislike is it can be a little slow when updating the driver's information Review collected by and hosted on G2.com.

The best part about Trucker Tools is the integration feature with our Truckmate dispatch system. Review collected by and hosted on G2.com.

I dislike the user interface when viewing a specific load. I prefer the new beta load tracking experience that's hopefully going to replace it. Review collected by and hosted on G2.com.

Real-time updates make communication smooth with carriers and dispatch - Fast access to load information and updates improves workflow - accuracy and transparency in load tracking Review collected by and hosted on G2.com.

Location updates can lag or show inaccurate positioning occasionally - Notifications aren't always consistent or clear Review collected by and hosted on G2.com.

Ease of use for dispatch and drivers - access is quick as is install Review collected by and hosted on G2.com.

Use of the repeating emails to actual find new loads Review collected by and hosted on G2.com.

I love how easy it is for both the broker and the driver to complete check calls without having to use manpower. The driver simply checks in/out on their phone and the broker is immediately notified. No phone calls or wasted manpower! Review collected by and hosted on G2.com.

Overall it's a solid platform, but it would be helpful to have a chat platform or option to send photos/text between the brokers and carriers. Review collected by and hosted on G2.com.

I like that our loads get auto posted to Trucker Tools load board so that carriers call in to book without me having to do outreach Review collected by and hosted on G2.com.

Not really any current issues although sometimes when I have to update driver info the tracking doesn't update, and also when a load gets extended beyond the original delivery date and I update the delivery, the tracking still stops automatically after the original delivery date Review collected by and hosted on G2.com.

Trucker tools are incredibly useful for streamlining the logistics and operations of trucking. What I find most impressive is how they provide real-time updates and information. For instance, features like GPS tracking, load boards, and fuel price comparisons can significantly enhance efficiency and help truckers make more informed decisions. These tools also often include features for managing paperwork and compliance, which can save a lot of time and reduce stress. Review collected by and hosted on G2.com.

What I dislike it that it lacks access to all users. Review collected by and hosted on G2.com.

We receive excellent customer service on teh tracking tool. The ease of use for drivers and dispatchers is better than other products we have tried. Review collected by and hosted on G2.com.

We have tried the load matching a couple of times but has not really worked out for us yet. Review collected by and hosted on G2.com.