Admin side is very simple and easy -- I like that we have access to chat history of all employees. As a user, I like the simple screen snipping tool -- it makes remote collaboration very easy. I also like the small collection of animated emojis! Review collected by and hosted on G2.com.

There's not anything I dislike, actually. The tool serves our purposes perfectly. It is just simple enough to not clutter our work day with unnecessary distractions and yet has all the functionality we need Review collected by and hosted on G2.com.

It is multiplatform, mobile, desktop or even web and keeps in sync in real time including inline file transfers or p2p file transfers (up to you). It has a lot of permissions to configure so the IT department can configure any kind of type of users. The ability to create groups between colleagues and have total control of those groups so no one can leave if not authorized to, nor join if not authorized to plus the user administrated groups so they can make use of chats for team work. Review collected by and hosted on G2.com.

In fact I don't dislike anything of it, I have more like feature requests that I have posted to Trillian, and they listen... I think they can improve the way search chat history works, sometimes it is a little bit slow, although it works. Review collected by and hosted on G2.com.

We absolutely love the administration of Trillian for Business. It is simple, user-friendly and extremely easy to get an organization setup. The features for business are fantastic and have helped shape our internal collaboration! Some of our clients have also signed up to interact with us through the Trillian federation. Anything that allows free users to be utilized is a win! That fact that it supports OSX and Windows is fantastic! Review collected by and hosted on G2.com.

We wish there were even more features around business such as; chat history search, external integrations and eDiscovery. We would love it to perform more like other products as it pertains to file attachments, team orgs, and SMS / email-to-chat functionality. Video chat and screen sharing would be a great addition as well! We'd love a Chrome extension or support for Chromebooks. Review collected by and hosted on G2.com.

We use Trillian Business. It's a closed loop where you can chat to only other employees of the company. It helps the business run smoother and it prevents distractions from personal contacts. It is critical to communicate with employees on the field as well as other branches. Trillian allows us to see who is at work and who isn't and we can share files straight from the client. The ability to draw and send a screenshot is invaluable. We also love being able to make custom groups of people so you can make chats for a particular group of employees even if they're not a designated team. I love that communication end to end is encrypted. We couldn't live without Trillian. Review collected by and hosted on G2.com.

Literally there is nothing to dislike. The only thing that used to annoy me was the sorting options but the latest version fixed that. Review collected by and hosted on G2.com.

I like that I can use it remotely to communicate with my colleagues. I have it installed on my laptop as well as my phone. Instant and reliable communication tool! Review collected by and hosted on G2.com.

I cannot see my chat history going very far back on my mobile device. Review collected by and hosted on G2.com.

I like how it enables our team to connect even though we may be states away. It also has a feature that allows for file sharing, which can come in handy. Review collected by and hosted on G2.com.

Sometimes it can be difficult to set up. It takes a little while to do it. Review collected by and hosted on G2.com.

I like the status management and the new status indicators. Chat groups and chat management are done really well. Admin tools are nice. Review collected by and hosted on G2.com.

The mobile app freezes and crashes on occasion. Opening an instance in a different location will sometimes change your status when you don't want to. Could use better notification management in the app. Review collected by and hosted on G2.com.

I tend to prefer my tech to be simple to operate and to remain unobtrusive until I need it. Trillian is just that. It sits off to the side of my desktop, ready to work but not bothering me until I have to talk to someone. I also like that as admin I can easily control my users. Review collected by and hosted on G2.com.

I would like to be able to admin from the app and not have to go on the website. Review collected by and hosted on G2.com.

We love that we can use and customize group chats. This is the only program that allows our school to do this. Review collected by and hosted on G2.com.

I wish I had more control as an admin to delete accounts and search chats. Review collected by and hosted on G2.com.

It was easy and seamless to message coworkers; it reminded me a lot of the old school AIM Review collected by and hosted on G2.com.

I wish it had connected to our Outlook, so we could automatically add users, etc Review collected by and hosted on G2.com.