Trillian is available in a web-based version & a desktop application (in the event something more feature-rich is necessary); compared to other similar applications it is not only long-lived but superior. A lifetime license is available and interoperability appears to be an ongoing priority. Review collected by and hosted on G2.com.

There are circumstances under which connectivity via Trillian can be found insufficient (e.g. new features not included with a given chat network provider's API, lack of API connectivity offered by a given provider, etc.); under such circumstances there does not appear to be anything which Trillian can do to help... Review collected by and hosted on G2.com.

The ability to incorporate other IM platforms into theirs making it a true single app for all. Review collected by and hosted on G2.com.

There is not much to dislike with Trillian Review collected by and hosted on G2.com.

One stop shop for many message apps to be centralized in 1 main app. Great if you have many friends and family, and colleagues using different apps. Review collected by and hosted on G2.com.

there were many times where the messaging didnt work for certain applications, seems as though they dont want people going thru Trillian to access those chats. Review collected by and hosted on G2.com.

I like the various settings and options that facilitate communication. Review collected by and hosted on G2.com.

The only thing I dislike is that since our upgrade I have duplicate chats. Review collected by and hosted on G2.com.

not much anymore used to use this a lot but there isnt much use for it now with more robust applications. as a simple chat tool this works great, probably one of the best out there. its good cross platform and easy to use Review collected by and hosted on G2.com.

not that robust. general chat platform. good for messaging that is about it Review collected by and hosted on G2.com.

The best feature is we can access multiple chats together with ease, we can share live images through camera, we can share any documents, files or pictures with ease. Other good thing is no one can chat until we accept the request to chat, so you can decide with whom you want to connect. Moreover, other good things renewal process of the account is easy and convenient. I can chat with multiple people at a time. Moreover the other advantage is when you use this messenger on your cellphone through its app, inspite you have closed that app, it gets opened automatically with zero error and give us the notification of new messages. The accuracy of prompt response is superb. Compare to all the other messenging apps I have used so far, I found trillian to be best so far. Review collected by and hosted on G2.com.

Connecting with new contacts is little confusing. We need to enter the details of Trillian id. However, inspite of entering Trillian id, it does not add the required contact. There are few errors in this I guess. This is the only drawback I found so far, but ignoring this small issue this is indeed great app. Review collected by and hosted on G2.com.

Runs on all platforms, is HIPAA compliant, Is extremely customizable at the admin side and then at the users side. Interface handles graphics and html links and audio. Great Im for business - simple and does the job its suppose to Review collected by and hosted on G2.com.

One way messages not yet set up - we hope they will add for a one to many one way message blasts. We need to blast all users quickly with FYI's. Word has it will happen in next release Review collected by and hosted on G2.com.

As a long time user of Trillian, I would say the thing I like best is that its so intuitive to use. I am the company administrator, and I have almost never had to instruct employees on how to use the software. Its also super easy to manage users and group using the admin tools on trillian.im. Anytime I have needed help or a question answered, Trillian staff have always responded immediately and have always taken ideas for improvement seriously and in fact, welcome those ideas. The new SMS to text features are fantastic! Review collected by and hosted on G2.com.

Can't think of anything I don't like honestly. Review collected by and hosted on G2.com.

Easy to use on multiple devices. Support is quick and very good. Review collected by and hosted on G2.com.

Been using for about 2 months at this point and I have not had any problems or anything about it that I haven't liked. Review collected by and hosted on G2.com.

I REALLY LIKE THAT I DON'T HAVE TO PICK UP THE PHONE AND INTERRUPT ANY OF MY TECHNICIANS, I CAN JUST SHOOT THEM A QUICK MESSAGE AND MOVE ON WITH MY JOB AND THEY CAN ALSO. Review collected by and hosted on G2.com.

SOMETIMES IT CAN BE CHALLENGING ADDING USERS. A LOT OF OUR TECHNICIANS DON'T HAVE AN EMAIL SO WE HAVE TO USE OURS HERE IN THE OFFICE TO BE ABLE TO SET UP ACCOUNT Review collected by and hosted on G2.com.