Generated from real user reviews
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Messaging That Set the Standard"
What do you like about Trillian?
So easy to use. This was the first instant message app that I used at my office.
Mikes L.
Small-Business (50 or fewer emp.)
4.5/5
"Tillian; The Approach for Efficient Communication in Multiple Channels, but Cluttering UI"
What do you like about Trillian?
Trillian is a resourceful and versatile approach that has exceptional ability to unify team members or users in a single space The app has convenience
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Frankin J.
Small-Business (50 or fewer emp.)
4.0/5
"Offering a range of features to enhance team communication and collaboration"
What do you like about Trillian?
The platform’s solid secure and reliable performance provides users with a trustworthy communication solution
Verified User
Enterprise (> 1000 emp.)
3.0/5
"Serves it's primary purpose fairly well."
What do you like about Trillian?
It's fairly easy to message people once they've been added as a favorite. I also appreciate that there is an app where I can easily access it by phone
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Verified User
Enterprise (> 1000 emp.)
3.0/5
"Serves it's primary purpose fairly well."
What do you like about Trillian?
It's fairly easy to message people once they've been added as a favorite. I also appreciate that there is an app where I can easily access it by phone
Kartik S.
Mid-Market (51-1000 emp.)
5.0/5
"Easy-to-use instant messaging for business as well individuals."
What do you like about Trillian?
Trillian helps with instant messaging in healthcare, other businesses and individuals. Though we have taken up pro membership, there are free messagin
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Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Lightweight, efficient, and well-suited for fast-paced coordination"
What do you like about Trillian?
Trillian is a lightweight, reliable platform that runs smoothly even on lower-end devices. It’s regularly updated in ways that genuinely boost perform
Frankin J.
Small-Business (50 or fewer emp.)
4.0/5
"Offering a range of features to enhance team communication and collaboration"
What do you like about Trillian?
The platform’s solid secure and reliable performance provides users with a trustworthy communication solution
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Mikes L.
Small-Business (50 or fewer emp.)
4.5/5
"Tillian; The Approach for Efficient Communication in Multiple Channels, but Cluttering UI"
What do you dislike about Trillian?
Trillian has failed to polish its interface, making it look outdated Despite the app being free, some features are locked on a payment tier Trillian h
Verified User
Enterprise (> 1000 emp.)
3.0/5
"Serves it's primary purpose fairly well."
What do you dislike about Trillian?
I feel the technology and interface is antequated by comparison to other instant messaging applications. Trillian is not intuitive. I still find it ch
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Verified User
Enterprise (> 1000 emp.)
3.0/5
"Serves it's primary purpose fairly well."
What do you dislike about Trillian?
I feel the technology and interface is antequated by comparison to other instant messaging applications. Trillian is not intuitive. I still find it ch
I can quickly contact my coworkers to deal with a problem. Review collected by and hosted on G2.com.
The app pops up and consumes way too much screen real estate. I have to minimize that thing every day. Review collected by and hosted on G2.com.
Very easy to use. Very reliable. Robust set of tools. Review collected by and hosted on G2.com.
No major downsides. You can format IMs in bold, italics and such, but only if you CTRL+B, CTRL+I, etc. It'd be nice if that was shown as an option. Maybe some better organization of group IMs as well. They get a little messy as they accumulate over time. Review collected by and hosted on G2.com.
Trillian on-prem server with the security and control you need to meeting compliance regulations. Review collected by and hosted on G2.com.
That the rest of the world does not use Trillian. The lack of mass corporation adoption means you can only message inside your organization or other Trillian users. Review collected by and hosted on G2.com.
I love the way how we can work on this software because we can have better communication with each of the employees and potential clients. After all, if we can improve each service and the quality of technical support through text messaging, it has a maximum of features that allow us to have control of everything immediately and automatically. Review collected by and hosted on G2.com.
Specifically and without inconveniences I have nothing against the application since it led us to have constant communication and without any problem with employees and clients, it has a great user interface since it is very easy to use and has a great advance of modernity Review collected by and hosted on G2.com.
This software is similar to slack in its features and appearance and is far less expensive to make HIPPA compliant than slack is. It's fully featured, offers group and private group channel-based chats, and even provides an emergency contact option which is helpful to our healthcare workers. Review collected by and hosted on G2.com.
The second panel is a bit complicated to get used to initially, if you have used slack before it will quickly get familiar but there are enough differences to be confused with it at first if you are not tech-savvy. Review collected by and hosted on G2.com.
I like that I can stay connected with my team members even when I am not signed into work. Review collected by and hosted on G2.com.
I have not experienced any negative areas. Review collected by and hosted on G2.com.
I really like that it is instantaneous. I also appreciate that you can enter a quick little status such as "in a meeting" or "Out of Office today". I work for a virtual school and this is what we use to talk to our staff members instantly! Review collected by and hosted on G2.com.
I really hate the whole "add me as a friend" thing. I completely understand that this platform isn't necessarily meant directly for businesses. But I had SUCH a struggle when we'd get a new team member, and they wouldn't add me back on Trillian, so I would have no way to get in contact with them. Another weird thing is, on Microsoft desktop app at least, there's no indication that someone has added you as a friend, so they'd never get the notification. On my personal Macbook, it changes my status for when I am active. But for my microsoft desktop app, it does not change instantly. Review collected by and hosted on G2.com.
We are able to do intraoffice communication that helps us to be more efficient in the office. Review collected by and hosted on G2.com.
There are not enough color choices for individualization. Review collected by and hosted on G2.com.
I find Trillian easy to use and pretty intuitive. I like that you can set your status and mute groups as needed. It works great for our team, as we have to divide the workload between different departments across buildings. Review collected by and hosted on G2.com.
I wish we could change the avatars for the specific groups we created. But, other than that, I don't have many complaints. The visual user interface is easy to use, but not super modern looking. Review collected by and hosted on G2.com.
I like that it is available on my desktop, laptop, and my cellphone; this way I am always able to get messages from co-workers don't have to be at my work desktop or logged into my laptop to get messages. I like that you can have groups set up by departments at the office for example all of the lab technicians simply set the group and then just select group title to send to that department. Review collected by and hosted on G2.com.
I honestly haven't come across anything that I don't like or that I have any issues with at this time. Review collected by and hosted on G2.com.