Smartpoint Reviews & Product Details

Wide connectivity & content breadth

Because of its GDS heritage and integrations, Travelport gives access to a vast inventory of airlines, hotels, car rental, etc. Many agencies rely on that wide reach and consolidated connectivity. Review collected by and hosted on G2.com.

User Interface / Experience issues

Customers and agents sometimes complain that interfaces are overloaded: too many options, too many ads, too much fine‑print or unclear wording in offers. This can increase decision fatigue Review collected by and hosted on G2.com.

A highly efficient and user-friendly platform for booking airline tickets and hotel accommodations. Review collected by and hosted on G2.com.

Certain airlines are not listed in the travel portal. However, I do not have any negative feelings towards the travel port. Review collected by and hosted on G2.com.

I’ve been using Travelport+ for quite some time, and overall, it’s been a very good experience. The system is fast, user-friendly, and much more modern compared to the older GDS versions(viewpoint). The interface is clean, and it’s easy to find fares, check schedules, and issue tickets quickly. One of the best things is how smoothly it handles ancillaries and branded fares — everything is available in one place.

Travelport+ efficient, reliable, and definitely designed with agents in mind. Review collected by and hosted on G2.com.

Occasionally, there are small lags or updates that require some adjustment, but overall, the Travelport support team is helpful and quick to respond whenever any issues arise. Review collected by and hosted on G2.com.

I like that Travelport+ is a user-friendly system with simple commands that make it easy to use. The initial setup was easy, and the team was very supportive, which helped a lot. Review collected by and hosted on G2.com.

I don't like that the new technological developments, including the NDC contents, are not very effective. The lack of access to lower inventories of many airlines in GDS nowadays means I need access through GDS NDC. Review collected by and hosted on G2.com.

I have been using Travelport products from the past 18 years, and I appreciate its user-friendly interface. Now the Travelport+ also is very good on per their performance wise and user friendly interface. Their booking and reissue mode are very accurate. Also the ancillary options like meal, seat are very efficient. Also the 24hrs customer support helps a lot. Review collected by and hosted on G2.com.

Most of the airlines are connected with a different booking platform. So sometimes that airline's confirmations are getting loaded slowly. Review collected by and hosted on G2.com.

its user-friendly interface and the speed at which I can search and book travel content across multiple suppliers. It streamlines the booking process and provides real-time updates, making it efficient and reliable for travel management. Review collected by and hosted on G2.com.

One thing I dislike about Travelport+ is that some advanced features can be a bit complex to navigate for new users. There's a bit of a learning curve, and occasionally the system can lag during high-traffic periods. Also there is no agency support team available locally in UAE, online team is not that much expert. Review collected by and hosted on G2.com.

It streamlines the booking process for flights, hotels, and car rentals, which significantly improves efficiency for travel agents. Review collected by and hosted on G2.com.

Some functions require too many steps or manual inputs that could be streamlined. Additionally, the transition from legacy systems like Galileo or Apollo to Travelport+ hasn’t always been smooth, with occasional glitches or missing features Review collected by and hosted on G2.com.

The platform offers a fast search engine, extensive global content, and smooth access to a variety of airlines. Its real-time fare updates help save time, minimize manual errors, and improve the accuracy of bookings. Review collected by and hosted on G2.com.

While Travelport+ is a robust and dependable platform, there are some aspects that could use enhancement. Occasionally, certain fare options or ancillary services do not appear consistently for all airlines, which sometimes means I have to check them manually. Additionally, the system interface could be more user-friendly, particularly for those who are new or moving over from previous GDS versions. Review collected by and hosted on G2.com.

I like the fare quoting in Travelport+, especially how it compares with other platforms. The FQBB feature stands out for me. I also find the automatic exchange of ticket feature incredibly useful. The initial setup was good, and I'm thrilled to recommend Travelport+ with a solid 10 out of 10. Review collected by and hosted on G2.com.

NOTHG Review collected by and hosted on G2.com.

Travelport+ offers a highly user-friendly interface that seamlessly blends the familiarity of the traditional cryptic platform with modern capabilities like branded fare selling. It caters to both experienced users who prefer the classic workflow and those who favor a web-based booking experience—all within a unified environment. Review collected by and hosted on G2.com.

While Travelport+ brings many improvements, it doesn’t fully replicate the responsiveness of the old EDIFACT system in certain areas. There are occasional lags, and the copy-paste functionality isn’t as smooth or efficient as it used to be, which can affect workflow speed and accuracy Review collected by and hosted on G2.com.