Single interface ✨ – Air, hotel, car, rail, NDC, and LCC content all in one place, which saves time and reduces errors.
Smart search & speed – Faster shopping with better filters, clear fare comparisons, and branded fares displayed properly.
Strong NDC integration – Easier access to airline ancillaries, seat selection, baggage, and richer content without leaving the workflow.
User-friendly design – Much more visual and easier to learn compared to traditional cryptic GDS commands.
Automation & productivity – Reduced manual steps for pricing, booking, and servicing, helping agents focus more on sales and customer service.
Future-ready platform – Cloud-based, continuously updated, and designed to adapt as airline distribution evolves. Review collected by and hosted on G2.com.
1. Change & Learning Curve
Even though the interface is more modern, it’s very different from traditional GDS screens:
Agents who are used to classic command-based workflows find the shift disruptive.
Training still takes time.
Why it’s frustrating: Experienced users sometimes feel slower before they master the new system.
2. Missing or Evolving Features
As a relatively new platform, there are areas where functionality is still catching up to legacy systems:
Some workflows people relied on may not be available yet.
Specialized or edge-case features (e.g., complex exchange pricing tools) are still being developed.
Why it’s frustrating: You might have to fall back to other tools or workarounds.
3. Performance Variability
Some users report:
Occasional slowness during peak use
Variability in response times depending on content volume
Why it’s frustrating: When you’re under pressure to quote or book quickly, speed matters.
4. Depth of Ancillary Display Can Vary
While ancillaries and branded fares are better than in classic GDSs, there can still be inconsistency in:
How fully ancillaries are displayed
What’s actually bookable in the interface vs. backend
Why it’s frustrating: It can create surprises at ticketing time.
5. Integration Limitations
If your agency uses multiple systems (CRM, reporting tools, corporate booking tools), integration with Travelport+ isn’t always seamless yet.
Why it’s frustrating: Duplicate data entry and manual reconciliation still happen.
6. Interface Preferences
Not everyone loves the modern GUI:
Some think it’s too visual/“webby” for deep product workflows
Others miss compact command-style power commands
Why it’s frustrating: Different work styles don’t always align with the design choices. Review collected by and hosted on G2.com.
