Smartpoint Reviews & Product Details

Travelport+ was built to support next-generation airline retailing—so agents can sell branded fares, ancillaries, and bundles just like airlines do on their own sites.

This keeps travel agencies competitive and helps travelers get more personalized options. Review collected by and hosted on G2.com.

The Travelport+ API is cleaner than older versions, but developers sometimes mention that the API documentation or sandbox environment can be incomplete or tricky to navigate.

The Smartpoint Cloud and new API interfaces are much more modern—but they also require time for agents and developers to get used to. Review collected by and hosted on G2.com.

I find Travelport+ very easy to use for booking tickets. It's also very fast, which is great when I'm in a hurry. The customer support is helpful too, and everything seems to work really well. I'm fully happy with this. Review collected by and hosted on G2.com.

Users on review sites highlight that the platform is more intuitive and visually friendly compared with older GDS systems, with better filtering, clearer fare comparisons, and an easier learning curve for newer agents. Review collected by and hosted on G2.com.

It's one of the best travel platforms I've worked with—reliable, fast, and user-friendly. The system offers seamless booking, real-time updates, and excellent support, making travel management simple and efficient.

The implementation of Travelport+ was relatively smooth and straightforward.

We use Travelport+ on a daily basis as part of our core travel booking and management operations.

We use Travelport+ on a daily basis as part of our core travel booking and management operations.

Travelport+ offers good integration capabilities with third-party tools and back-office systems. Review collected by and hosted on G2.com.

One area that could be improved is the availability of support staff during late-night hours.

At times, we experience a lack of service from the online chat support team during these hours, which can be challenging when urgent assistance is needed. Review collected by and hosted on G2.com.

Travelport+ is easy to use and very efficient. It provides quick access to multiple airlines and fares, with smooth booking and modification features that save time and improve productivity. Review collected by and hosted on G2.com.

While Travelport+ includes NDC content , the consistency, coverage, and servicing of NDC offers is sometimes not the same across all airlines. Review collected by and hosted on G2.com.

Smartpoint cloud, this is very user friendly portal that i can easily get the results and price comparison. Additionally the best part is its seamless integration of all travel content—from traditional fares to NDC—in a modern, easy-to-use platform that boosts user efficiency. Review collected by and hosted on G2.com.

I have experienced login difficulties, particularly when I haven't logged in for more than a week, as this often leads to password expiry. Some key disadvantages I've noticed are occasional system lag during peak hours, inconsistent NDC content among different airlines, and the added cost or mandatory inclusion of GDS tools that were previously optional in the new packages. Additionally, dynamic pricing can be a challenge. Review collected by and hosted on G2.com.

I like that travelport+ provides a wide range of flight options in one place. The system is fast, easy to navigate and makes ticket booking and changes efficient. It saves time and helps in offering better choices to customers. Review collected by and hosted on G2.com.

Overall, the platform works well, but there is room for improvement in terms of simplicity and speed. Review collected by and hosted on G2.com.

When I search in Travelport+ always I will get very good fares. Very easy to use. Review collected by and hosted on G2.com.

Occasionally system lag during peak hours. Review collected by and hosted on G2.com.

I find Travelport+ very easy to issue tickets, which is incredibly useful. The platform stands out for being more user-friendly compared to other websites. I also appreciate the automatic reissue feature, as it guarantees reissue without administrative hassle from airlines. Additionally, the EMD Manager feature is great for adding seat and baggage, making the process more efficient. Everything, from hotels to car rentals, is available in one platform, which is super convenient. Review collected by and hosted on G2.com.

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SINCE I AM USING THE TOOL FROM 15 YEARS GOT USED TO THE FEATURES AND MULTIPLE SCREEN DISPLAY BENEFITS IN MULTITASKING Review collected by and hosted on G2.com.

A. THE FARE RULES TO BE MINIMISED/CUT SHORT AS MOST OF THE ONLINE BOOKING PORTAL'S ARE SPECIFIC AND USER FRIENDLY.

CANCELLATION BEFORE DEPARTURE -

CANCELLATION AFTER DEPARTURE -

CHANGES -

NO SHOW TOWARDS CANCELLATION -

NO SHOW TOWARDS CHANGES -

THIS HELPS THE CONSULTANT TO NOT TO WASTE HIS TIME IN GOING THROUGH READ EACH & EVERY INFORMATION WHICH ARE NOT RELEVANT.

B. THE FONTS AND APPERANCE NEEDS TO BE IMPROVED

C. AIRLINE REALTED UPDATES/ISOS MESSAGES NOT AVAILABLE

D. THE AIRLINE PENALTY CODE IS UNAVAILABLE IN THE FARE RULE/NOTES

E. SWITCHING BETWEEN PCC IS NOT COMFORTABLE AS COMPARED TO OTHER GDS 2 ENTRIES NEEDS TO BE PERFORMED

F. THERE IS NO FEATURE TO MAKE GHOST BOOKINGS TO RECORD ANY OFFLINE TRANSACTION Review collected by and hosted on G2.com.

I use Travelport+ for flight bookings, specifically to manage air, car, and hotel booking through it easily. We can handle complex bookings and refund and re-issue tasks effortlessly, with access to bookings all the time. It is very useful for me as a professional because I can make different offers for hotel, flight, and car all together in one go. I find this to be the best feature. Review collected by and hosted on G2.com.

We always have manual re-issue and refund, we could have automated re-issue and refund both. Review collected by and hosted on G2.com.