# Trapeze EAM Reviews **Vendor:** Trapeze Group **Category:** [Public Transportation Software](https://www.g2.com/categories/public-transportation) **Average Rating:** 4.1/5.0 **Total Reviews:** 5 ## About Trapeze EAM Trapeze EAM is a comprehensive transit asset management software application designed for tracking all transit infrastructure for which the agency is responsible: rolling stock, facilities assets, maintenance of way, etc. ## Trapeze EAM Pros & Cons **What users like:** - Users value the **reliable asset management** system of Trapeze EAM, praising its integration capabilities and mobile access. (1 reviews) - Users value the **integration capabilities** of Trapeze EAM, enhancing efficiency in managing a vast number of assets. (1 reviews) - Users value the **mobile accessibility** of Trapeze EAM, greatly enhancing operational efficiency and asset management. (1 reviews) **What users dislike:** - Users find **complex customization** challenging due to costly options and insufficient warranty coverage for upgrades. (1 reviews) - Users find Trapeze EAM **not user-friendly** due to its complex interface, lengthy upgrades, and costly customization options. (1 reviews) - Users often face **lengthy system upgrades** and costly customization issues with Trapeze EAM, impacting their overall experience. (1 reviews) - Users find the **complex user interface** of Trapeze EAM challenging, compounded by limited support and lengthy upgrades. (1 reviews) ## Trapeze EAM Reviews ### 1. Trapeze EAM at MARTA: Balancing Functionality with Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about Trapeze EAM?** Trapeze EAM has been a reliable asset management system for MARTA since 2006. Managing over 90,000 assets with 1,100 users, its integration capabilities and mobile accessibility have been invaluable for our operations. **What do you dislike about Trapeze EAM?** Trapeze EAM can have a complex user interface and limited support resources. System upgrades can be lengthy, and customization may be costly and not covered under warranty. **What problems is Trapeze EAM solving and how is that benefiting you?** Trapeze EAM helps MARTA address several key business problems on a daily basis. It improves operational efficiency by streamlining workflows and optimizing processes, such as track maintenance. EAM enhances data analysis, providing valuable insights for tracking KPIs, optimizing maintenance practices, and making informed decisions. It enables effective asset management across a vast inventory, including buses, railcars, and infrastructure, ensuring optimal performance and reliability. EAM streamlines maintenance planning and scheduling, reducing downtime and improving asset performance. It assists in meeting compliance requirements and generating reports for SGR and TAM planning. EAM centralizes asset information, improving data accuracy and accessibility. It facilitates communication and coordination between departments, leading to better decision-making. Finally, EAM helps control costs and supports data-driven decision-making for asset maintenance, repairs, and upgrades. ### 2. Outstanding Asset and Resource planning **Rating:** 4.5/5.0 stars **Reviewed by:** Liam P. | Business Consultancy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Trapeze EAM?** Trapeze EAM initiates the process of value check, more so on the productivity and support of the assets a company has. Besides, Trapeze EAM keeps on revising any progress, for instance, the continuous value of an item and the maintenance fee. Finally, Trapeze EAM ensures proper recording, with a purposeful capacity in enhancing sustainability. **What do you dislike about Trapeze EAM?** Trapeze EAM has value for every asset, and it keeps the company on the toe in matters of maintenance and productivity. Besides, Trapeze EAM has credible outlines on learning and understanding the value of every asset. **Recommendations to others considering Trapeze EAM:** Trapeze EAM is a rational asset controlling application with advanced strategies for maintaining the company assets. **What problems is Trapeze EAM solving and how is that benefiting you?** Trapeze EAM is an asset management application that is reliable and brings advanced maintenance power. Again, Trapeze EAM creates absolute time control regarding the asset's life span and the demands that a firm must meet to make every part move. Finally, Trapeze EAM has a valuable cost, and the performance of every asset remains high and satisfactory. ### 3. Great industry focused software company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Trapeze EAM?** It's accessibility. Tracking made easy ! **What do you dislike about Trapeze EAM?** some project management issues. Nothing that can not be solved right away **Recommendations to others considering Trapeze EAM:** This is a great way to track transit and manage maintenance **What problems is Trapeze EAM solving and how is that benefiting you?** traffic tracking and maintenance ### 4. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Trapeze EAM?** Trapeze is easy to learn and use. Everything is explanatory. **What do you dislike about Trapeze EAM?** At time it is slow and the system doesn’t work. **Recommendations to others considering Trapeze EAM:** Its really easy to use and explanatory **What problems is Trapeze EAM solving and how is that benefiting you?** How to use it at a fast pace. It may look hard but is easy to use ### 5. I think this is a great and innovative early stage product **Rating:** 4.0/5.0 stars **Reviewed by:** Kejia H. | Consultant, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Trapeze EAM?** I like the fact that the system can be integrated the rest of the trapeze products and provide integrated data analytics capability. **What do you dislike about Trapeze EAM?** The product isn't super mature at this point and I feel there is a room for developing cooler features **What problems is Trapeze EAM solving and how is that benefiting you?** Help transit agencies save time in managing its assets including fleets ## Trapeze EAM Discussions - [What is Trapeze EAM used for?](https://www.g2.com/discussions/what-is-trapeze-eam-used-for) - [View Trapeze EAM pricing details and edition comparison](https://www.g2.com/products/trapeze-eam/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A28%3A32+-0500&secure%5Bsession_id%5D=7afe57b1-20f9-47c8-a9fb-cfd10c92f27c&secure%5Btoken%5D=632591226248afbfd58d42f85a774d77fd88368dcbe9d5aa02f15bc357ef1e25&format=llm_user) ## Trapeze EAM Features **Transit Operations** - Scheduling & Routing - Fleet Management - Fare Collection - Data Analytics **Asset Definition** - Asset Register - Relationships - Costs - Types **Rider Experience** - Vehicle Tracking - Alerts **Asset Tracking** - Location - Status - History **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Public Transportation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Dashboards - Performance - Forecasting **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top Trapeze EAM Alternatives - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) - 4.4/5.0 (548 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews)