Transflo Reviews & Product Details

The technical solution works well for us and uptime has been good for our fleet. The people work with us to develop creative solutions to meet our business challenges. They tell us what they are able to do and provide alternatives if our desired function or feature can't be built exactly as we envision it. The people are empathetic to our needs and do what they can to give us the solutions we request. I have had many experiences where the people at Transflo have gone above and beyond to help us when needed. As a result of these efforts together, we have a very comprehensive and functional incab solution for our drivers. All of these factors have made us feel like we have a true partnership. Review collected by and hosted on G2.com.

Transflo may not always have the exact solution that fits perfectly. With an integrated solution, there are going to be compromises as there are interactions across multiple platforms to consider. New incab version implementations have sometimes uncovered unforeseen technical issues; having a structured implementation/fallback plan is important. The separate Geotab ELD as part of a packaged solution was once an issue but Transflo added talent a few years back which have fortified their ability to support the overall solution. Review collected by and hosted on G2.com.

I really appreciate being able to contact someone who will listen, take our issues to heart, and work with us to address problems and help solve them. I also love the relationship they have with eSquared; using the screen-sharing program is phenomenal. It lets us walk drivers through the steps on the device more easily. It is easy to swap out a tablet when they crash (Samsung Tablet) Review collected by and hosted on G2.com.

It has been over four years since our onboarding. I’m not sure what the onboarding process is like for new customers, but ours was not a pleasant experience. For the longevity of the company we continue to work with, I genuinely hope it has become a better experience since then. I wouldn’t wish what we went through on anyone. That said, I’m sure it has improved. Review collected by and hosted on G2.com.

I like the Transflo Mobile Plus app for receiving loads, scanning paperwork, and ELD with Geotab integration. I appreciate how Transflo connects to our TMS through Motor City Systems. The document scanning module is one of the best we've used, reliable for getting good images and inputting them into our internal systems quickly. Document scanning helps us get important documents from drivers, index them for billing, and provide them to our customers. Support has improved recently, and there's a good team now providing frequent updates and quality support. Review collected by and hosted on G2.com.

Customization is a problem. There is very little we can modify on our own without having to open a support ticket and pay money to get a feature added or something in the workflow changed. Support has been really rough in previous years. An area they could improve on is having quality support for drivers to call directly and get basic support instead of us having to partially be support for the app. Setup was fairly easy, however at the time they had a bad integration partner for integrating with our TMS. We had issues for years with drivers not getting loads, missing load details, or drivers seeing another drivers load or information that they shouldn't see. Review collected by and hosted on G2.com.

We use an older TMS and Transflo has been open to creating solutions to keep our process functional. Between direct contacts, and Customer Support, our requests are acknowledged and addressed in a timely manner. Review collected by and hosted on G2.com.

We have experienced limited pain-points during this process. Review collected by and hosted on G2.com.

I use Transflo for asset tracking. It helps me keep tabs on my equipment and know where my equipment is, which is valuable for security and productivity. Review collected by and hosted on G2.com.

I have sporadic outages when sending info to my customers through EDI, where the info isn't sent. Review collected by and hosted on G2.com.

Our account manager is extremely prompt on all questions, issues, or concerns. The Transflo Mobile+ app for our drivers is top notch and easy to setup each new driver and easy for drivers to use. Review collected by and hosted on G2.com.

Sometimes scanned docs are hard to find. Review collected by and hosted on G2.com.