[ ToucanTech Reviews ](https://www.g2.com/products/toucantech-2024-11-15/reviews) [ ToucanTech Reviews ](https://www.g2.com/products/toucantech-2024-11-15/reviews) # ToucanTech Features ##### ## Community Building (8) Member Profiles Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database. Email & Notifications Supports sending emails and in-platform notifications for announcements, updates, and member engagement. Member Discovery Helps members find and connect with relevant community members. Member Referrals Allows members to invite and refer new members to join the community. Community Spaces Enables the creation of dedicated spaces or groups to organize community content and discussions. Paid Memberships Allows monetization through paid access or subscription-based community tiers with built-in access control. Multimedia Sharing Enables sharing of images, videos, files, and other media within the community. Courses Supports hosting and delivering structured learning content directly within the community. Show More ##### ## Community Improvement (3) Gamification Helps engage members through gamification features such as points, rewards, and engagement metrics. Polls & Questions Provides native tools to create polls and ask questions within the community. Automation Rules Allows administrators to automate community workflows and actions. Show More ##### ## Customer Analytics (4) Community Insights Identifies member behavior trends, popular topics, and sentiment across the community. Community Engagement Analytics Provides tools to measure and analyze member engagement, participation, and activity within the community. Downloadable Reports Provides functionality to download community data and reports in multiple formats. ROI Tracking Tracks return on investment from community efforts, including retention, engagement, and revenue impact. Show More ##### ## Community Management (5) Community Feeds & Discussions Enables members to participate in discussion threads or activity feeds within the community platform. Live Streaming Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools. Chat & Messaging Allows real-time or asynchronous messaging between members within the platform. Events Management Supports creating, hosting, and managing virtual or in-person community events within the platform. Admin Roles & Permissions Allows admins to assign roles and control access to features, content, and moderation tools. Show More ##### ## Administration (9) Reporting Reports on various important data and metrics. Interaction Tracking The ability to track each interaction with donors and maintain a record of their giving history. Automation Tools to automate a variety of processes such as email marketing and emailing receipts. Donor Profiles Profiles for each donor including contact information, interaction history, and giving history. User Dashboard Allows users to customize their home page to display the information relevant to their role and tasks. Donor Profiles Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes. Reporting Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends. Templates Provides standard templates for letters and emails and/or allows users to create their own. Customization Creates custom fields to track information about donors or gifts that is specific to an organization. Show More ##### ## Fundraising (6) Campaign Management The ability to plan and execute fundraising campaigns based around specific goals. Online Donation Portal The ability to accept donations online via a website, social media, or mobile device. Event Planning Tools to plan fundraising events, including ticketing, registration, and attendance tracking. Recurring Donations The ability to set up recurring donations of a specific amount at a chosen interval. Peer-to-peer Fundraising The ability to create social media fundraising pages that are shareable and leverage social networks. Mobile Capabilities The ability to use mobile devices to collect in-person donations at an event or kiosk. Show More ##### ## Marketing (2) Email Marketing Tools to create, customize, and send out mass marketing emails to specific donor groups. Direct Mail Tools Tools to create paper flyers and other mailings to be sent via direct mail. Show More ##### ## Donor Management (4) Moves Management Tracks action steps and notes for each prospective donor in the donor pipeline. Pledge Tracking Records gift pledges and updates remaining amount based on installments. E-Document Storage Allows electronic files to be uploaded and stored within donor profiles. Acknowledgments & Communications Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors. Show More ##### ## Interoperability (3) Event Tracking Stores event registration and ticketing information collected through online forms or manual data entry. Gift Tracking Downloads gift information from integrated fundraising tools into donor profiles. Fund Accounting Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation. Show More ##### ## Platform Basics (12) Alumni records and contacts Maintains records of alumnis who graduate from higher education institutions, as well as store contact information from alumni for general communication purposes. Networking events Organizes events centered around networking and recruiting for graduating alumni and companies needing viable candidates. Alumni events Manages events that bring alumni from certain higher education institutions together for camaraderie and relationship building. Communication within alumni group Possess abilities to communicate whether via email, social media groups, text, calls or mail within the alumni group so that events, fundraisers or career opportunities may be communicated. Alumni Engagement In addition to having communication abilities, provides opportunities for alumnis to connect and organizes for special interest groups, sharing stories or sharing university spirit camaraderie. Donation Collecting Have the ability to organize donation collecting for universities or for alumni management groups from other college alumni. Alumni events Manages events that bring alumni from certain higher education institutions together for camaraderie and relationship building. Communication within alumni group Possess abilities to communicate whether via email, social media groups, text, calls or mail within the alumni group so that events, fundraisers or career opportunities may be communicated. Alumni Engagement In addition to having communication abilities, provides opportunities for alumnis to connect and organizes for special interest groups, sharing stories or sharing university spirit camaraderie. Donation Collecting Have the ability to organize donation collecting for universities or for alumni management groups from other college alumni. Member directory Maintains records of alumnis who graduate from higher education institutions, as well as store contact information from alumni for general communication purposes. Networking opportunities Creates various opportunities to connect for recruiting purposes. For example: the creation of forums and discussion groups on certain industries, the ability to organize events centered around networking, and recruiting of graduating alumni by companies needing viable candidates. Show More ##### ## Platform Additional Functionality (7) Fundraising events Although this is more university leaning for alumni management software, provide ability to organize fundraising events for the university for raising funds for certain causes. Career portals Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. Newsletter Sharing Sometimes products have the ability to create a newsletter specifically for alumni that allows for the communication of stories, news and university information within the alumni group. Fundraising events Although this is more university leaning for alumni management software, provide ability to organize fundraising events for the university for raising funds for certain causes. Newsletter Sharing Sometimes products have the ability to create a newsletter specifically for alumni that allows for the communication of stories, news and university information within the alumni group. Job Portals Certain products may have the functionality to contain a career portal so that graduates may seek out job opportunities from graduated alumni and their companies. Customization Ability for alumni admin to set up the software to fit the needs of the community. Customizable for preferred functionalities and specified levels of controls based on the user. Show More ##### ## Agentic AI - Professional Association Management (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Online Community Management (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Membership Management (3) Member Self‑Service Portal Allows members to update profiles, renew membership, and manage their account online. Member Database Stores and updates detailed member profiles and track membership status. Automated Dues & Renewals Automatically bill members and process recurring membership renewals. Show More ##### ## Events & Committees (3) Committee & Group Management Supports creation and management of committees, special interest groups, and sub‑groups. Event Management & Registration Creates, promotes, and manages event registration and attendance tracking. Calendar & Scheduling Tools Provides shared calendars and scheduling for meetings, conferences, and association activities. Show More ##### ## Financial & Operational Tools (4) Integration With Accounting Tools Integrates with accounting and third‑party financial systems. Email Marketing & Automated Communications Sends segmented email campaigns and automated reminders to members. Online Payments & Invoicing Processes secure payments for dues, events, and other fees with invoicing. Reporting & Analytics Produces reports on engagement metrics like event attendance and communication effectiveness. Show More ## Top-Rated Alternatives [ ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") Bloomerang CRM 4.6/5 (881) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT") Blackbaud Raiser's Edge NXT 3.9/5 (621) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) [ ![Mighty Networks](https://images.g2crowd.com/uploads/product/hd_favicon/56eb3d0d1f29a945cd80c4a0394bab76/mighty-networks.svg "Mighty Networks") Mighty Networks 4.6/5 (676) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/toucantech-2024-11-15/competitors/alternatives) ToucanTech Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6e4d70aa070113b03b6c80d72bbdc517/coherendz-india-private-limited-vaave.png "Product Avatar Image") Vaave 4.8/5 (206) [ Compare Now ](https://www.g2.com/compare/toucantech-2024-11-15-vs-coherendz-india-private-limited-vaave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b32aacc6c708de6279895d533b5eff5/hivebrite.png "Product Avatar Image") Hivebrite 4.4/5 (221) [ Compare Now ](https://www.g2.com/compare/hivebrite-vs-toucantech-2024-11-15) ##### Categories on G2 [ Donor Management ](https://www.g2.com/categories/donor-management)[ Fundraising ](https://www.g2.com/categories/fundraising)[ Online Community Management ](https://www.g2.com/categories/online-community-management) [ Professional Association Management ](https://www.g2.com/categories/professional-association-management)[ Alumni Management ](https://www.g2.com/categories/alumni-management) Show More ##### Explore More [ Which operational risk app is best for small business use ](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[ What's the top CPaaS software ](https://www.g2.com/discussions/what-s-the-top-cpaas-software)[ What's the top CPQ tool for large companies in tech ](https://www.g2.com/discussions/what-s-the-top-cpq-tool-for-large-companies-in-tech) [ Best desktop affiliate marketing software for tech companies ](https://www.g2.com/discussions/best-desktop-affiliate-marketing-software-for-tech-companies)[ What is the top-rated log monitoring platform for enterprise use? ](https://www.g2.com/discussions/what-is-the-top-rated-log-monitoring-platform-for-enterprise-use)[ Pros and Cons Details ](https://www.g2.com/products/toucantech-2024-11-15/reviews?qs=pros-and-cons) Show More [ Which operational risk app is best for small business use ](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[ What's the top CPaaS software ](https://www.g2.com/discussions/what-s-the-top-cpaas-software)[ What's the top CPQ tool for large companies in tech ](https://www.g2.com/discussions/what-s-the-top-cpq-tool-for-large-companies-in-tech) [ Best desktop affiliate marketing software for tech companies ](https://www.g2.com/discussions/best-desktop-affiliate-marketing-software-for-tech-companies)[ What is the top-rated log monitoring platform for enterprise use? ](https://www.g2.com/discussions/what-is-the-top-rated-log-monitoring-platform-for-enterprise-use)[ Pros and Cons Details ](https://www.g2.com/products/toucantech-2024-11-15/reviews?qs=pros-and-cons)