TLDCRM Reviews & Product Details

Total Lead Domination (TLD) CRM is specially geared for the insurance sales industry, originally starting with health and life. TLD is the most effective software solution for your sales operation or call center. We have developed our system based off of numerous call center's workflows and continue to add major features and conveniences into the system weekly. The purpose of the CRM is to assist an agency with the following goals: Sales, Communications, Retention, Commissions & Customer Service. We provide the most robust lead consumption, management and distribution tools you would ever need. Our dynamic report column builder is quick, easy and even FUN to use. We provide your CRM, Dialer and VoIP services you can use with our free softphone! Experience the benefit of a fully managed call center solution. Our experts in the insurance industry, sales and call center management are here to help you every step of the way. We solve the big problems and the small problems in ways that are intuitive and easy to use. Ever have trouble integrating with lead vendors? Done at the press of a button. Tired of reuploading leads into your Dialer or manually sending to others? Done automatically after setting up our relay campaigns. Tired of not knowing what your CPA (Cost per Acquisition) is? Or how much to pay your agents? Done automatically with simple to configure vendors and product data. Worried about COMPLIANCE, data access and protection? DONE! Our system is a completely customized query service with baked in protections for PCI, PHI and sensitive company information. Fast, efficient and secure! You will be amazed at how fast our platform runs! Less clicks, and less loading time means more time for sales! Let us take away the tech headaches that come with running a call center, all you need to do is deal with your agents and make the sales. We backup your data, your recordings and give you peace of mind at the end of every day. Give us a try, schedule a demo, let us walk you through all the solutions we have created to problems you don't even realize you have yet. We are in there, in the thick of it with you. Let us lead you through the sales battle and dominate the competition!

Seller

Esotech

Discussions

TLDCRM Community

Languages Supported

English, Spanish

Overview by

Alexander Conroy (InsurTech Entrepreneur - Call Centers, CRM & Dialers. Programmer, Philosopher, Gamer & Biohacker. Creator @tldcrm.com)

Pricing

Pricing provided by TLDCRM.

Basic

$75.00

flat_rate Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 19 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

TLDCRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TLDCRM, and what problem is it built to solve?

TLDCRM is used to organize client and lead information and manage sales activity. It helps teams track calls, leads, customer interactions, and sales progress through reporting and related workflows.

What languages does TLDCRM support?

TLDCRM supports 2 languages: English and Spanish.

What company sizes and industries is TLDCRM the best fit for?

TLDCRM appears most relevant to small businesses, with insurance teams especially prominent; mid-market and enterprise users are represented as well.

Small businesses: the largest company-size group among positive reviewers.
Insurance: the most represented industry, including teams managing leads, clients, and sales activity.
Mid-market and enterprise: both are also represented among positive reviewers.

G2 reviews are authentic and verified.

Here's how.

Verified User in Retail

Enterprise (> 1000 emp.)

7/26/2018

"tld review"

5/5

What do you like best about TLDCRM?

Easy to navigate though. Very easy to input information and scheduling procedures. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

Program would sometimes freeze up when an update was needed. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/3/2018

"Very helpful software."

5/5

What do you like best about TLDCRM?

The zero learning curve required to use this tool. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

Can't honestly think of any features that I disliked. Review collected by and hosted on G2.com.

Verified User in Restaurants

Enterprise (> 1000 emp.)

6/23/2018

"Great software"

3/5

What do you like best about TLDCRM?

I like how easy and user friendly it is to use. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

It doesnt have the fastest process and glitches sometimes. Review collected by and hosted on G2.com.

Ludisley l.

Project Manager

Computer Software

Small-Business (50 or fewer emp.)

6/5/2017

"One of the best CRM to manage the Health Insurance Customers"

5/5

What do you like best about TLDCRM?

I have been working with ESOTECH for almost one year. Total Lead Domination has almost all features to manage Health Insurance Customers. Also, TLD guarantees the complete Life Cycle for Sales and Member Retention Program. They provide support in real time, they are absolutely a great team. I would recommend this for all Health Insurance Companies. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

The TLD needs to have more features related to carrier reconciliations, but they are working on a new module to improve the process. The look and feel of filters on reports could be better. Also, it would be convenient to add charts to reports. Review collected by and hosted on G2.com.

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

6/5/2017

"TLDCRM has met and exceeded all of my expectations over the years."

5/5

What do you like best about TLDCRM?

I have been using TLDCRM for almost 5 years within the health insurance industry. I have been in the insurance call center business for almost 15 years and during that time I have used several different software solutions to help run my businesses. From management and customer service to the insurance agents, the software really does simplify everything needed to run a very complicated business. I would highly recommend TLDCRM to anyone within the call center space. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

I am unable at this time to find any drawbacks to the software. If there is ever any issue, Alex and Greg are a phone call or email away, and they immediately fix any problems. Review collected by and hosted on G2.com.

Recommendations to others considering TLDCRM:

I would recommend this software very highly to anybody that owns and operates a call center. Review collected by and hosted on G2.com.

What problems is TLDCRM solving and how is that benefiting you?

TLDCRM has helped me run my call center businesses much more effectively due to the built in reporting. I am able to determine with the click of a button which vendors I should use and which I should move away from. I am also easily able to keep track of all of the CSR representatives to ensure they are doing their jobs properly on a daily basis, as well as tracking the insurance agents and their sales. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

9/28/2017

"Total Lead Domination"

5/5

What do you like best about TLDCRM?

It is customizable according to individual who is using. They can have access to limited or all information depending on how you set up Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

No negatives right now. Like the software is easy to use. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/8/2017

"Excellent CRM with Support to match"

5/5

What do you like best about TLDCRM?

The ability to access leads and client data quickly and accurately has been key to our success. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

Currently, the feature for tracking commissions is in progress and we are excited for its integration into the platform. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

8/22/2017

"Great customer support!"

4.5/5

What do you like best about TLDCRM?

The team always is available to assist with any issues we have and always go above and beyond. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

Nothing I dislike currently, I am excited to see how far they have come. Review collected by and hosted on G2.com.

Kevin R.

Director of Sales

Management Consulting

Small-Business (50 or fewer emp.)

6/1/2017

"CRM Software"

5/5

What do you like best about TLDCRM?

I've been working with Esotech for years. The system is very user-friendly and offers more options than any other platform out there. I will continue to use and recommend this to all of my colleagues. Review collected by and hosted on G2.com.

What do you dislike about TLDCRM?

Some more detailed reporting not much needs improvement Review collected by and hosted on G2.com.