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Time Tracker by eBillity Reviews & Product Details

Pricing

Pricing provided by Time Tracker by eBillity.

Time Tracker

$11.20
1 User + $17.60 Base Fee* Per Month

Time Tracker by eBillity Media

Time Tracker by eBillity Demo - Track time from any device anywhere
Every account includes desktop and mobile apps.
Time Tracker by eBillity Demo - Employee scheduling
Stop spending hours on your weekly schedule.
Time Tracker by eBillity Demo - Do more with Time Tracker
Add-on billing to do more than just timekeeping.
Time Tracker by eBillity Demo - Detailed reports with custom dashboard
Measure the efficiency of your employees, projects and clients.
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Time Tracker by eBillity Reviews (341)

Reviews

Time Tracker by eBillity Reviews (341)

4.3
341 reviews

Pros & Cons

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Verified User in Medical Practice
AM
Small-Business (50 or fewer emp.)
"Great tool its dones all the work for you."
What do you like best about Time Tracker by eBillity?

Easy to use. Keep accurate tracking. Easy direction. Quick correction Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I really haven't found anything I dislike may be set up Review collected by and hosted on G2.com.

Yazmeen P.
P
Quant Operations Manager
Small-Business (50 or fewer emp.)
"Good option for time tracking by job item"
What do you like best about Time Tracker by eBillity?

It's easy to use! Most employees get the hang of it very quickly. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The format is a bit outdated, but has a lot of features so the benefits outweigh the cons. Review collected by and hosted on G2.com.

Andre C.
AC
Officer - Director of Development
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Valuable Tool in our practise"
What do you like best about Time Tracker by eBillity?

Easy to add billable time from either Outlook Mac/Windows or even through the small desktop apps. Also love the hands-off sync to Quickbooks Online. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The ability to bill within the email send box (instead of having to do the extra step of going to the sent folder to bill tracked time). We are using an older Mac desktop app and would love to see this updated. Also would love to see the ability for the Outlook Time Tracker to capture from any folder (currently only inbox and sent folders). Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Andre, we are incredibly grateful that you took the time out to leave us a 5-Star review. For feature suggestions please submit your requests here https://support.ebillity.com/hc/en-us/requests/new

JC
Computer Consultant
Small-Business (50 or fewer emp.)
"Five Years and Counting"
What do you like best about Time Tracker by eBillity?

Ease of use. I choose to make appointments in Outlook, then adjust the time when it becomes firm. Then a few clicks in Outlook sends it to eBillity for review. Approve the billings and sync to QuickBooks. Time Tracker saves me hours over my previous method. And if you're interested, there are ample ways in which to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have only had a couple of issues, which were resolved quickly by the tech or programmers. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Greetings James, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and looking forward to working with you for more years. Please let us know what we can do for you in the future. You may also submit your feature suggestions here https://support.ebillity.com/hc/en-us/requests/new.

Verified User in Professional Training & Coaching
UP
Small-Business (50 or fewer emp.)
"Unproductive and Inefficient for what we do"
What do you like best about Time Tracker by eBillity?

I like that there is a mobile app and I can submit my hours on the phone. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have tried to use all versions of Time Trackers integrations with Outlook, and they never seem to work. I have even opened up a ticket, but their support was lackluster. I have specific timeslots that I fill out each week. It would be great if I could set those to reoccur or if this actually connected with my outlook calendar. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience using the outlook integration didn’t match your expectations.

Please feel free to reach out to support@ebillity.com if you continue to run into any Outlook related issues. We'd be happy to get your account up and running.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Could use more quality of life features for time enterers"
What do you like best about Time Tracker by eBillity?

Apparently it works OK for the management of our company, as we've used Time Tracker for years. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

As someone who needs to record time under a large number of projects, which isn't totally the same each week, I feel forced to use an additional tool to keep track of my time before entering it into eBillity. At least as we are using it, to pick a project you enter not just the number, but three other dropdowns and a checkbox. Tedious. The only concession to someone like me is a "copy the previous week's projects" function, which can only copy projects that had time that week, and can't be used if you've already started entering time. This means it's only feasible to enter time once a week, and I still always have to reconcile after I enter everything: Which projects got missed? Which did I accidentally enter twice? Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your in depth feedback. We’re sorry your experience didn’t match your expectations. We'd love to hear more on your suggestions on how to improve your experience.

Please feel free to reach out to support@ebillity.com with any further comments or concerns you wish to share.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"An average time tracking solution with almost too many features"
What do you like best about Time Tracker by eBillity?

eBillity provides a time tracking solution for my small company. The web interface is usable but I often recieve complaints from my less tech-savvy employees that it's too confusing or frustrating to use. As a manager I like being able to separate billing against multiple charge codes and task orders. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The aforementioned complaints from my employees is number one in my mind. The web interface has a ridiculous number of features which ends up honestly feeling "overdesigned." I don't need to be able to hide/view every single column of a 4 column timesheet. Nor do my employees need a "new" and "classic" view mode. The time card entering screen alone has probably a dozen features that I'm sure 90% of my employees never touch. At the end of the day what am I really paying for here? Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience didn’t match your expectations. Our support team offers training sessions that can be scheduled around your preferred date/time in case they need to be brought up to speed on how to use the program.

Please feel free to reach out to support@ebillity.com with any further comments, concerns, or suggestions you wish to share.

Kari M.
KM
Tax Manager
Small-Business (50 or fewer emp.)
"Great Time Tracking software"
What do you like best about Time Tracker by eBillity?

I like that I can have multiple timers as I can sometimes have to switch to different tasks throughout the day. I love the ability to pause and then continue or to come back and be done and that we can run our billing based on the timesheets as well Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

It took a little while for me to remember that a timer was still open if I accidentally closed the website and how to access that timer again. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hi Kari, Thank you so much for taking the time to leave us a 5-star review. If you happen to forget to close or stop the timer please log back into your account on the web app it is located on the upper right side. Please do not hesitate to contact us at 1800-851-0992.

if you need any help in the future.

Rima  M.
RM
Senior Design Engineer
Small-Business (50 or fewer emp.)
"Easy, Quick, and Flexible"
What do you like best about Time Tracker by eBillity?

I like that I can un-submit my timecard if I notice a mistake without bothering my boss or messing up the system. Also, I love the new reminders on Fridays. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I dislike the size of the comment box on the right-hand side when you're finishing an entry. I wish that were bigger. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Rima, thank you so much for this great review! You may use the "New" Version of Timesheet display for a bigger description box the option is located under the Weekly timesheet top right side "Timesheet Version Display". If you ever need help in the future, feel free to contact us at 1800-851-0992.

Verified User in Professional Training & Coaching
UP
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Frustratingly useless."
What do you like best about Time Tracker by eBillity?

I do not like anything about this software. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The interface has changed multiple times over the years we've used this software, but there has never been a single change that positively impacted the way we work. We constantly run into lag and refresh issues, and generally have to close out and reopen to do simple tasks such as logging time. I'm not sure if it's just the way we use it (which is SUPER basic) and it's just us or what. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience didn’t match your expectations. We'd love to hear your suggestions on how to improve your experience.

Please feel free to reach out to support@ebillity.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Pricing Options

Pricing provided by Time Tracker by eBillity.

Time Tracker

$11.20
1 User + $17.60 Base Fee* Per Month

Time Tracker Premium

$16.80
1 User + $24 Base Fee* Per Month

LawBillity

$33.60
1 Per User* Per Month
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Time Tracker by eBillity Features
Ease of Completing Timesheets
Tracking Time to Project/Task
Billable Time Rate Management
Invoice Creation and Delivery
Project Accounting / Revenue Recognition
Time Tracking
Business Tool Integration
Workflow
Automated Reminders
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Time Tracker by eBillity