# Time Tracker by eBillity Reviews **Vendor:** eBillity **Category:** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 341 ## About Time Tracker by eBillity eBillity's Time Tracker was designed for teams to make employee timekeeping and resource management more simple. From conception, we've always had one goal; create practical tools that save time, increase profitability, and automate administrative tasks. As a business owner or manager, you need to know which employees are productive, and the clients, and projects making (or costing) you the most money. Your time is invaluable which is why we’re driven to eliminate repetitive and manual tasks so that you can take back your weekends! Founded in 2011 in New Jersey by two childhood friends as a basic timekeeping application, eBIllity has grown into a scalable tool that can be customized to your business needs at an affordable (and competitive) price. With Time Tracker your team of employees can easily track time no matter where they are - even offline. Every account includes; mobile apps for iOS and Android, timesheet approval workflows, GPS location tracking with geofencing, mobile time clock kiosk (punch in/out of shifts) with facial recognition, employee scheduling, PTO/ leave management (paid and unpaid), login screening questions (for health/wellbeing or announcements), time entry reminders, automatic OT calculations and alerts, time rounding, integrations, free support and much more! ## Time Tracker by eBillity Reviews ### 1. Great tool its dones all the work for you. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Time Tracker by eBillity?** Easy to use. Keep accurate tracking. Easy direction. Quick correction **What do you dislike about Time Tracker by eBillity?** I really haven't found anything I dislike may be set up **What problems is Time Tracker by eBillity solving and how is that benefiting you?** Keep up with employees whereabouts. It's eliminating my employees from being tempted to elaborate their work time ### 2. Good option for time tracking by job item **Rating:** 5.0/5.0 stars **Reviewed by:** Yazmeen P. | Quant Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Time Tracker by eBillity?** It's easy to use! Most employees get the hang of it very quickly. **What do you dislike about Time Tracker by eBillity?** The format is a bit outdated, but has a lot of features so the benefits outweigh the cons. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** Tracking time spent by job item. ### 3. The Best Program by Far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** I have been using various billing programs for 30+ years. Time Tracker by eBility is the easiest program I have ever used. First, it is a cloud-based program so it goes with you wherever you are; second, you can download the app onto your phone; and third is very user-friendly. **What do you dislike about Time Tracker by eBillity?** There is not one single thing that I dislike about this program. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** With all of the options available with this program, there is absolutely no excuse whatsoever not to be able to keep your time. The program is so unbelievably easy to learn and use, I just wish that I had known about this earlier. Have I mentioned that the program is very cost effective? **Official Response from Kelly Nigel:** > Thank you very much for this awesome review we are happy to know that all of the great features you mentioned meet your business's needs and that the pricing works well for you as well. Feel free to contact us at any time for help! ### 4. Very Valuable Tool in our practise **Rating:** 5.0/5.0 stars **Reviewed by:** Andre C. | Officer - Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Time Tracker by eBillity?** Easy to add billable time from either Outlook Mac/Windows or even through the small desktop apps. Also love the hands-off sync to Quickbooks Online. **What do you dislike about Time Tracker by eBillity?** The ability to bill within the email send box (instead of having to do the extra step of going to the sent folder to bill tracked time). We are using an older Mac desktop app and would love to see this updated. Also would love to see the ability for the Outlook Time Tracker to capture from any folder (currently only inbox and sent folders). **What problems is Time Tracker by eBillity solving and how is that benefiting you?** We needed a way to be able to record billable time while not having to leave Outlook as well as the ability to record time without having to open the Quickbooks **Official Response from Kelly Nigel:** > Hello Andre, we are incredibly grateful that you took the time out to leave us a 5-Star review. For feature suggestions please submit your requests here https://support.ebillity.com/hc/en-us/requests/new ### 5. Five Years and Counting **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Computer Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** Ease of use. I choose to make appointments in Outlook, then adjust the time when it becomes firm. Then a few clicks in Outlook sends it to eBillity for review. Approve the billings and sync to QuickBooks. Time Tracker saves me hours over my previous method. And if you're interested, there are ample ways in which to analyze the data. **What do you dislike about Time Tracker by eBillity?** I have only had a couple of issues, which were resolved quickly by the tech or programmers. **Recommendations to others considering Time Tracker by eBillity:** Field input is essential to track time properly. Time Tracker makes it as simple as possible. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** I was manually copying and pasting each Outlook appointment into QuickBooks. It took hours of my receptionist's time. Now I do it myself, sending it to Time Tracker. **Official Response from Kelly Nigel:** > Greetings James, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and looking forward to working with you for more years. Please let us know what we can do for you in the future. You may also submit your feature suggestions here https://support.ebillity.com/hc/en-us/requests/new. ### 6. Unproductive and Inefficient for what we do **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Time Tracker by eBillity?** I like that there is a mobile app and I can submit my hours on the phone. **What do you dislike about Time Tracker by eBillity?** I have tried to use all versions of Time Trackers integrations with Outlook, and they never seem to work. I have even opened up a ticket, but their support was lackluster. I have specific timeslots that I fill out each week. It would be great if I could set those to reoccur or if this actually connected with my outlook calendar. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** I track how many hours I am spending each week doing certain aspects of my job. My day is scheduled out from the start to the end and I need to be able to report my work. **Official Response from Morris S:** > Thanks for your feedback. We’re sorry your experience using the outlook integration didn’t match your expectations. Please feel free to reach out to support@ebillity.com if you continue to run into any Outlook related issues. We'd be happy to get your account up and running. ### 7. Could use more quality of life features for time enterers **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** Apparently it works OK for the management of our company, as we've used Time Tracker for years. **What do you dislike about Time Tracker by eBillity?** As someone who needs to record time under a large number of projects, which isn't totally the same each week, I feel forced to use an additional tool to keep track of my time before entering it into eBillity. At least as we are using it, to pick a project you enter not just the number, but three other dropdowns and a checkbox. Tedious. The only concession to someone like me is a "copy the previous week's projects" function, which can only copy projects that had time that week, and can't be used if you've already started entering time. This means it's only feasible to enter time once a week, and I still always have to reconcile after I enter everything: Which projects got missed? Which did I accidentally enter twice? **What problems is Time Tracker by eBillity solving and how is that benefiting you?** Probably certain software integrations that I don't deal with. It's also not bad at easily querying the past hours spent on projects. **Official Response from Morris S:** > Thanks for your in depth feedback. We’re sorry your experience didn’t match your expectations. We'd love to hear more on your suggestions on how to improve your experience. Please feel free to reach out to support@ebillity.com with any further comments or concerns you wish to share. ### 8. An average time tracking solution with almost too many features **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** eBillity provides a time tracking solution for my small company. The web interface is usable but I often recieve complaints from my less tech-savvy employees that it's too confusing or frustrating to use. As a manager I like being able to separate billing against multiple charge codes and task orders. **What do you dislike about Time Tracker by eBillity?** The aforementioned complaints from my employees is number one in my mind. The web interface has a ridiculous number of features which ends up honestly feeling "overdesigned." I don't need to be able to hide/view every single column of a 4 column timesheet. Nor do my employees need a "new" and "classic" view mode. The time card entering screen alone has probably a dozen features that I'm sure 90% of my employees never touch. At the end of the day what am I really paying for here? **What problems is Time Tracker by eBillity solving and how is that benefiting you?** Tracking our employee's billable time spent on external customer work orders as well as time spent by management on internal tasks. **Official Response from Morris S:** > Thanks for your feedback. We’re sorry your experience didn’t match your expectations. Our support team offers training sessions that can be scheduled around your preferred date/time in case they need to be brought up to speed on how to use the program. Please feel free to reach out to support@ebillity.com with any further comments, concerns, or suggestions you wish to share. ### 9. Great Time Tracking software **Rating:** 5.0/5.0 stars **Reviewed by:** Kari M. | Tax Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** I like that I can have multiple timers as I can sometimes have to switch to different tasks throughout the day. I love the ability to pause and then continue or to come back and be done and that we can run our billing based on the timesheets as well **What do you dislike about Time Tracker by eBillity?** It took a little while for me to remember that a timer was still open if I accidentally closed the website and how to access that timer again. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** I keep better track of my time and what I worked on throughout the day than I did when I used a pen and paper planner to keep track, which makes me more billable. **Official Response from Kelly Nigel:** > Hi Kari, Thank you so much for taking the time to leave us a 5-star review. If you happen to forget to close or stop the timer please log back into your account on the web app it is located on the upper right side. Please do not hesitate to contact us at 1800-851-0992. if you need any help in the future. ### 10. Easy, Quick, and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Rima M. | Senior Design Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Time Tracker by eBillity?** I like that I can un-submit my timecard if I notice a mistake without bothering my boss or messing up the system. Also, I love the new reminders on Fridays. **What do you dislike about Time Tracker by eBillity?** I dislike the size of the comment box on the right-hand side when you're finishing an entry. I wish that were bigger. **Recommendations to others considering Time Tracker by eBillity:** Track as you go in the week as opposed to waiting until Friday or Monday. **What problems is Time Tracker by eBillity solving and how is that benefiting you?** Clunky time-tracking Time allocation for specific projects **Official Response from Kelly Nigel:** > Hello Rima, thank you so much for this great review! You may use the "New" Version of Timesheet display for a bigger description box the option is located under the Weekly timesheet top right side "Timesheet Version Display". If you ever need help in the future, feel free to contact us at 1800-851-0992. ## Time Tracker by eBillity Discussions - [What is the best way of entering multiple data points at once?](https://www.g2.com/discussions/what-is-the-best-way-of-entering-multiple-data-points-at-once) - 1 comment, 1 upvote - [View Time Tracker by eBillity pricing details and edition comparison](https://www.g2.com/products/time-tracker-by-ebillity/reviews/time-tracker-by-ebillity-review-2014303?section=pricing&secure%5Bexpires_at%5D=2026-05-25+18%3A57%3A08+-0500&secure%5Bsession_id%5D=355a899c-ee63-4318-81de-1bb0c0cdd531&secure%5Btoken%5D=c1b189b4fe843f47215a21a970149eb83e20aed9c8ea554bf10a78b5461d8d9d&format=llm_user) ## Time Tracker by eBillity Features **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Time Tracker by eBillity Alternatives - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,652 reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - 4.5/5.0 (1,422 reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - 4.6/5.0 (1,554 reviews)