---
title: TicketSpice Reviews
meta_title: 'TicketSpice Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 420 reviews by the users' company size, role or industry
  to find out how TicketSpice works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 420
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---


# TicketSpice Reviews
**Vendor:** Webconnex LLC  
**Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 420
## About TicketSpice
Ready to see why the spice is so nice? At TicketSpice, we make selling tickets online and onsite super simple. Our user-friendly platform helps you make pages that are customizable to match your style. At just $0.99 per ticket, you’ll save big while giving your guests a great experience. We’ve got all the bells and whistles you need: full branding control, timed ticketing, reserved seating, mobile scanning, options for selling merchandise, and more. Say adios 👋 to those pricey platforms that slap their logo all over your tickets and pages. With TicketSpice, you’re in charge of the entire ticketing experience. Join over 50,000 happy customers who have been rocking their events and attractions with us for almost 18 years.🤘



## TicketSpice Pros & Cons
**What users like:**

- Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed. (30 reviews)
- Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends. (26 reviews)
- Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service. (23 reviews)
- Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs. (22 reviews)
- Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency. (13 reviews)
- Setup Ease (11 reviews)
- Easy Setup (10 reviews)
- Customization (8 reviews)
- Affordable (7 reviews)
- Efficiency (7 reviews)

**What users dislike:**

- Users find **limited customization options** with TicketSpice, especially in mobile and seat management features. (6 reviews)
- Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability. (6 reviews)
- Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features. (5 reviews)
- Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking. (5 reviews)
- Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets. (5 reviews)
- Users find the **payment process complicated** , preferring a simpler setup and lump-sum payouts after events. (4 reviews)
- Difficult Setup (3 reviews)
- Event Management (3 reviews)
- Users find the **learning curve confusing** , especially when navigating specific areas and tasks within TicketSpice. (3 reviews)
- Payment Processing (3 reviews)

## TicketSpice Reviews
  ### 1. TicketSpice made us more presentable, efficient and profitable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim W. | Partner, marketing/PR/Branding, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about TicketSpice?**

The two upsides are how customizable the platform is and the incredible customer service that they provide.

**What do you dislike about TicketSpice?**

Honestly, every issue and obstacle that we have encountered has been fixed, changed and/or adjusted

**Recommendations to others considering TicketSpice:**

TicketSpice has worked with us on everything from price, functionality, page design, problem solving, operational improvements, making our sales process easy to understand for our customers and easy to manage on our end. We are thrilled with Ticketspice and would recommend them to anyone.

**What problems is TicketSpice solving and how is that benefiting you?**

We are a traveling show, so our needs change every month. Our old platforms were simple templates that did not work well with our needs. Ticket Spice not only helps customize our templates but also provides solutions and ideas to improve our overall sales and performance.

  ### 2. Excellent Support Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen P. | Adjunct Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about TicketSpice?**

Dave is our tech support person/customer service rep. He is happy to spend as much time as I need to help me build my ticketing pages. He's friendly, fun, knowledgeable, and very supportive. He responds to all my emails within 24 hours and often jumps on zoom to help me create the pages.

**What do you dislike about TicketSpice?**

I haven't had any problems. If I have to say something, I would say I'm in a different time zone (3 hours difference), but that really hasn't been a significant issue.

**Recommendations to others considering TicketSpice:**

The customer service exceeds my expectations.

**What problems is TicketSpice solving and how is that benefiting you?**

I love that everything is on one page - event information, ticket options, and billing. I'm also going to use TicketSpice to have timed entry events.

  ### 3. So many benefits to using TicketSpice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erica S. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about TicketSpice?**

Having TicketSpice has completely changed our customer experience for the better -- easy to navigate the purchase of their ticket and then expediting their entry with a simple scan.

**What do you dislike about TicketSpice?**

Right now, customers are unable to make changes to their tickets.  But TicketSpice is working on this and will have the fuctionality soon we are told:-)

**Recommendations to others considering TicketSpice:**

TicketSpice customer support has been very responsive and accessible while we continue to implement new ways to use TicketSpice to improve our customer's experience.

**What problems is TicketSpice solving and how is that benefiting you?**

It helps us to have better control of customer arrival during our busiest times.  We are still getting the same number of customers as when we were not using ticketed entry, but now they are more spread out throughout the day

  ### 4. We had a great experience switching over to TicketSpice shortly before our event began!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle P. | Market Manager / Director of Fun, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about TicketSpice?**

We have been impressed by the customer support and chat features, even on weekends. We have also found certain features, such as issuing a coupon code for future use, to be helpful for our outdoor events. We are also glad to see new features coming soon that will help us even more!

**What do you dislike about TicketSpice?**

General - just figuring out a new system.

**What problems is TicketSpice solving and how is that benefiting you?**

We have been able to limit tickets per time slot in accordance with COVID Guidelines and adjust based on our crop inventory.

  ### 5. We love TicketSpice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about TicketSpice?**

It was incredibly easy to schedule meetings with Dave! It took me half an hour to just find Eventbrites phone number, so the customer service is just so much better. The meetings were very productive and helped us to get a good handle on the workspace. I had another team member at a meeting and he was very confident with the site and how to design and create it.

**What do you dislike about TicketSpice?**

The only thing I found confusing was the payment.

**Recommendations to others considering TicketSpice:**

It is amazing and Dave was a huge help!

**What problems is TicketSpice solving and how is that benefiting you?**

This is the first time that our event sold tickets, so having a company that was helpful and responsive was vital! We have loved working with TicketSpice and will definitely be back in the future.

  ### 6. Great product that I use for kickboxing events

**Rating:** 5.0/5.0 stars

**Reviewed by:** George F. | Promoter, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about TicketSpice?**

Ease of use and apps. I also like how responsive and helpful the company is.

**What do you dislike about TicketSpice?**

The fact that I have to use a proprietary swiper to use the box office app.

**Recommendations to others considering TicketSpice:**

I would absolutely recommend ticket spice for any ticketed event.

**What problems is TicketSpice solving and how is that benefiting you?**

Everything from being able to void tickets remotely to allowing people to earn credit for tickets sold online. Perfect for the combat sports industry.

  ### 7. The best platform for ticket selling. Period.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about TicketSpice?**

Ticketspice gives yoiu comlete control of the design of your ticket site, but more than that... it's actions and financial fields let you find untapped revenue streams and let you control even the most complicated events.  Their support is 2nd to none as they are always available

**What do you dislike about TicketSpice?**

Interface can use some polish.. .Back end is cumbersome in some ways... but it's the front end that really counts!

**Recommendations to others considering TicketSpice:**

Don't bother looking.  This has more features than any other ticketing service.  Period.

**What problems is TicketSpice solving and how is that benefiting you?**

I am able to totally control every aspect of ticketing.  Also with new features to promote purchasing and paying later, perfect during Covid, Ticketspaice has kept us going.

  ### 8. We LOVE TicketSpice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben G. | Assistant Dir. of Resort Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2021

**What do you like best about TicketSpice?**

TicketSpice is user-friendly. It is a great platform, and they are an excellent partner. It helps us maintain an organized admissions process.

**What do you dislike about TicketSpice?**

There are no downsides. TicketSpice is great!

**Recommendations to others considering TicketSpice:**

If you are looking to use TicketSpice, it is very easy to use, and a lot of the options are self-explanatory.

**What problems is TicketSpice solving and how is that benefiting you?**

TicketSpice provides solutions for event capacity, forecasting, preparedness, saving money, and anticipating our guests' needs.

  ### 9. Great online ticketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about TicketSpice?**

We like that we can do most of the setup ourselves. Easy reports. Easy tracking. Easy scanning of customer tickets

**What do you dislike about TicketSpice?**

There are a lot of elements of TicketSpice that we have yet to scratch the surface.  It can be a very complicated setup when you have multiple special events within the main event.

**What problems is TicketSpice solving and how is that benefiting you?**

We are working with Dave Zoradi and he is helping up tremendously with working out the fine details of our online ticketing offers.

  ### 10. Ticket Spice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon G. | Private Franchise Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about TicketSpice?**

How competent Phina with customer svc was. Their whole team is great and very quick to respond.

**What do you dislike about TicketSpice?**

Ticketspice is great. Only recommendation would be to not promote wepay as a gateway partner. It was a nightmare working with them.

**What problems is TicketSpice solving and how is that benefiting you?**

More effectively running my event.

  ### 11. We started working with TicketSpice this year and are so happy we did!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about TicketSpice?**

Their software is loaded with useful features that will make the whole ticketing process easier.

**What do you dislike about TicketSpice?**

We are not excited about the 99 cent ticket fee we are charged per ticket, but we feel it is worth it due to all the features the software provides.

**What problems is TicketSpice solving and how is that benefiting you?**

We’ve had the pleasure of working with the onboarding specialist Dave Zoradi. He has helped us design our page and answered every question we have.

  ### 12. Dave is giving us great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria F. | Agritainment supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about TicketSpice?**

It is a very reasonably priced platform.

**What do you dislike about TicketSpice?**

There is so much going on in the back end to learn how to make it show what you want it to show.

**What problems is TicketSpice solving and how is that benefiting you?**

On-line ticket sales are a way to boost revenue.

**Official Response from Eric Unterberger:**

> Thank you for your review, Maria! We are grateful to hear that Dave is giving you great customer service :) 

We've taken note on your feedback around all that's going on in the backend, as it's a high priority for us to continue improving the ease of use of our product for our customers. 

We look forward to continuing to serve you and your events as best we can for many years to come!  

  ### 13. Quick, Easy, Painless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about TicketSpice?**

Simplicity and Price Point vs Competitors

**What do you dislike about TicketSpice?**

Not being able to see which virtual customers have used their ticket link code.

**What problems is TicketSpice solving and how is that benefiting you?**

Being able to reach a global audience at an affordable price

  ### 14. All that was promised has been delivered and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about TicketSpice?**

No problems with the systems and easy to train staff

**What do you dislike about TicketSpice?**

only issue is inability to reach someone in an emergency

**What problems is TicketSpice solving and how is that benefiting you?**

No longer need a box office and less ticket takers

  ### 15. Amazing support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about TicketSpice?**

For our 2020 pumpkin season, we had to find an online ticketing system, and it felt so overwhelming! Thank goodness for Ticketspice, they walked me through the whole process and were there the entire time.

**What do you dislike about TicketSpice?**

I wish I could give them a call on the phone!

**What problems is TicketSpice solving and how is that benefiting you?**

Online ticketing, reporting, capacity limitations, upselling, etc

  ### 16. Love ticketspice.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2021

**What do you like best about TicketSpice?**

Ease of use 
Low fees 
Great customer support

**What do you dislike about TicketSpice?**

The interface and report functions are difficult to retrieve sometimes

**What problems is TicketSpice solving and how is that benefiting you?**

Lower fees 
White label access 
No ads on page

  ### 17. TicketSpice is on FIRE!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathan E. | Marketing & Membership Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2019

**What do you like best about TicketSpice?**

TicketSpice makes it easy - almost too easy. The user-friendly form editing and publishing, as with all webconnex products allows us to create event pages on the fly and in no time at all. The page creation, actions, and promotion tools allow seamless data collection.

**What do you dislike about TicketSpice?**

Since we are selling tickets and seats it would be nice to allow the user to select where they want to be. Rumor has it there is a beta testing of this from Webconnex so fingers crossed. This would allow the use of ticketspice on all types of events, not just a general admission event. The payment gateway allows quick bank transfer, however, one thing I would like to see is the option to hold funds on our account and allow us to transfer on our own. 

**Recommendations to others considering TicketSpice:**

TicketSpice is not a fully-loaded software, however, it is quick, easy, beautiful and handles 90%+ of the needs that we throw at it. From simple general admission tickets to elaborate member-based pricing tiers, it handles it well and we look forward to using it most often during our events.

**What problems is TicketSpice solving and how is that benefiting you?**

We are a non-profit association and we want to make sure our members get the best value with the least amount of cost. TicketSpice and Webconnex is perfect for our line of work. We are able to slim down the costs of processing and have more funds to make an event that much better.

  ### 18. Redpodium - an easy way to register or raise funds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby V. | Owner/Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2018

**What do you like best about TicketSpice?**

Very easy to design pages.  The duplicate function is great when you have more than one event that you need to create but that is similar to one you have already created.  Their pricing is good for either of their products - redpodium or ticketspice or you can use any merchant service you like.  Good reporting and emails to registrants and the administrator.  One of the best pieces of software for this that I have found.

**What do you dislike about TicketSpice?**

There is really not much I don't like.  Perhaps that it is not as flexible as someone who needs to really customize it would want, but there are other pieces of software if you are into coding.

**Recommendations to others considering TicketSpice:**

Great product - just try it to see,.

**What problems is TicketSpice solving and how is that benefiting you?**

We needed pages for donations to our non-profit and also to register people for the various events we have during the year.  Ticketspice works great for both of these things.  We can put up a page quickly, link it to our website, facebook, etc. in a matter of minutes.  It saves us from having to spend money for a computer programmer/designer to do this.  

  ### 19. After years of frustration with another service, we finally discovered TicketSpice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin H. | Garden Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2018

**What do you like best about TicketSpice?**

TicketSpice allows all kinds of customization and makes the design and setup effortless. 

**What do you dislike about TicketSpice?**

I dislike that TicketSpice is not as well known as some of the other ticketing solutions. I wish it did not take us this long to discover it.

**Recommendations to others considering TicketSpice:**

You need this product!

**What problems is TicketSpice solving and how is that benefiting you?**

We utilize TicketSpice to sell tickets and RSVP for our workshops and events. We have found that the users have no issues completing the purchase. 

  ### 20. Decent way to manage events and ticketing!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2018

**What do you like best about TicketSpice?**

I like the ability to track ticket sales, offer discounts, and apply special campaigns to events. 

**What do you dislike about TicketSpice?**

I don't like the level of customer service offered and the lack of being user-friendly. It takes a long time to figure out logistics. 

**Recommendations to others considering TicketSpice:**

Figure out how much customer support you need for purchasing levels!

**What problems is TicketSpice solving and how is that benefiting you?**

Solving event management software and able to condense all event sales into one platform. 


## TicketSpice Discussions
  - [What is TicketSpice used for?](https://www.g2.com/discussions/what-is-ticketspice-used-for)
  - [Anyone else having trouble getting paid?](https://www.g2.com/discussions/anyone-else-having-trouble-getting-paid) - 1 upvote
  - [W](https://www.g2.com/discussions/ticketspice-w) - 1 upvote

- [View TicketSpice pricing details and edition comparison](https://www.g2.com/products/ticketspice/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-07+15%3A15%3A31+-0500&secure%5Bsession_id%5D=c0c4f435-5899-4a4a-857f-f1a03d751532&secure%5Btoken%5D=46c916151b1a54559687766218ac3df862d8cef5d1909c0cf0802160571b6d9b&format=llm_user)
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## TicketSpice Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration
- Online Registration
- Visitor Registration
- Visitor Registration
- Multi-Event
- Group Registration
- Online Registration
- Event Registration
- Class Registration
- Online Ticketing
- Season Tickets
- Electronic Payments

**Box Office**
- Customer Profiles
- Ticket Types
- Branding & Customization
- Event Communications
- E-Commerce
- Fundraising
- Event Analytics
- Multi-Event

**Generative AI**
- AI Text Generation
- Generative AI
- SMS Reminders

**Additional Functionality**
- Print-at-Home
- Mobile Access
- Customizable Reports
- Barcode/Ticket Scanning
- Drag & Drop
- Reserved Seating
- Mobile Ticketing
- Activity Dashboard
- Sales Reports
- Point of Sale (POS)
- Customizable Forms
- Ticket Brokering
- Surveys & Feedback
- AI Copilot
- GDPR Compliance
- Billing & Invoicing
- Event Calendar
- API
- Multi-Currency
- Cross Selling Functionality
- Data Import/Export
- Seating Map
- Real-Time Notifications
- Confirmations/Reminders
- Kiosk Ticketing
- Dynamic Pricing
- Email Marketing
- Ticket Reservations

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval
- Guest List Management
- Artist Management
- Contract/License Management
- Booking Management
- Website Management
- Attendee Management
- Registration Management
- Communication Management
- Promotions Management
- Event Management
- Wait List Management
- Marketing Automation
- Badge Management
- Support Ticket Management
- Survey/Poll Management
- Discount Management
- Refund Management
- Forms Management
- Calendar Management
- Venue Management
- Customer Data Management
- Attendance Management
- Help Desk Management
- Employee Management

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- Barcode/Ticket Scanning
- Activity Dashboard
- Alerts/Notifications
- Event Scheduling
- Customizable Forms
- Mobile Access
- Drag & Drop
- Reporting & Statistics
- API
- Surveys & Feedback
- Event Ticketing
- Customizable Templates
- Confirmations/Reminders
- AI Copilot
- Customizable Reports
- Customizable Branding
- Real-Time Updates
- Event Calendar
- Floor Plans & Maps
- Commenting/Notes
- Event Tracking
- Email Marketing
- Gamification
- Reporting/Analytics
- Lead Capture
- Badge Printing
- Self Check-In/Check-Out
- Data Import/Export
- Seating Map
- Offline Access
- Real-Time Data
- Multi-Language
- Real-Time Notifications
- Guest List Search
- Attendee Profiles
- Email Reminders
- QR Codes
- Attendee Segmentation
- Engagement Tracking
- Customizable Fields
- Data Synchronization
- Attendance Tracking
- Data Security
- CRM
- Self Service Portal
- Print-at-Home
- Reserved Seating
- Mobile Ticketing
- Sales Reports
- Point of Sale (POS)
- Ticket Brokering
- GDPR Compliance
- Billing & Invoicing
- Multi-Currency
- Cross Selling Functionality
- Kiosk Ticketing
- Dynamic Pricing
- Ticket Reservations

## Top TicketSpice Alternatives
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews)
  - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews)
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)

