--- title: TicketSpice Reviews meta\_title: 'TicketSpice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 420 reviews by the users' company size, role or industry to find out how TicketSpice works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 420 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### TicketSpice Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed. [(30 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232254&qs=pros-and-cons#reviews)

Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends. [(26 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232192&qs=pros-and-cons#reviews)

Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service. [(23 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231296&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs. [(22 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231484&qs=pros-and-cons#reviews)

Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency. [(13 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231814&qs=pros-and-cons#reviews)

Users find **limited customization options** with TicketSpice, especially in mobile and seat management features. [(6 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231635&qs=pros-and-cons#reviews)

Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability. [(6 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231099&qs=pros-and-cons#reviews)

Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features. [(5 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231945&qs=pros-and-cons#reviews)

Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking. [(5 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232282&qs=pros-and-cons#reviews)

Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets. [(5 mentions)](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231973&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of TicketSpice

##### 1. Customer Support

Users commend TicketSpice for its **responsive customer support** , consistently providing timely and effective assistance whenever needed.
[
See 30 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232254&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Krista G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista G.")
KG

Krista G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Customer Experience with Wonderful Customer Service"

What do you like about TicketSpice?

The ease of the customer experience has been great as well as the wonderful customer service.

 ![Jayme and Steve at T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme and Steve at T.")
JT

Jayme and Steve at T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Service and Easy Event Management with TicketSpice"

What do you like about TicketSpice?

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most i

##### 2. Ticketing

Users value the **responsive customer service** of TicketSpice, providing exceptional support even during weekends.
[
See 26 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232192&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Event Registration and Great Ticketing Features With TicketSpice"

What do you like about TicketSpice?

TicketSpice offers amazing ticketing features thus ensuring easy event management. It supports customization and branding which makes it easy for us

AA

Annie A.

5.0/5

"Intuitive Yet Needs Refinement"

What do you like about TicketSpice?

I appreciate that TicketSpice is easy to navigate, which is important since we had past experience with it and decided to use it again. The software i

##### 3. Helpful

Users value the **helpful support** from TicketSpice, enhancing their experience with efficient ticketing solutions and personal service.
[
See 23 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231296&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jayme and Steve at T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme and Steve at T.")
JT

Jayme and Steve at T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Service and Easy Event Management with TicketSpice"

What do you like about TicketSpice?

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most i

AA

Annie A.

5.0/5

"Intuitive Yet Needs Refinement"

What do you like about TicketSpice?

I appreciate that TicketSpice is easy to navigate, which is important since we had past experience with it and decided to use it again. The software i

##### 4. Ease of Use

Users appreciate the **ease of use** of TicketSpice, finding it intuitive and straightforward for ticketing needs.
[
See 22 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231484&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy Site Building, but a Clunky Reporting System"

What do you like about TicketSpice?

It's very simple to add the elements you need into your site.

 ![Krista G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krista G.")
KG

Krista G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy Customer Experience with Wonderful Customer Service"

What do you like about TicketSpice?

The ease of the customer experience has been great as well as the wonderful customer service.

##### 5. Response Time

Users value the **quick response time** of TicketSpice, enhancing support and overall event management efficiency.
[
See 13 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231814&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jayme and Steve at T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme and Steve at T.")
JT

Jayme and Steve at T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Service and Easy Event Management with TicketSpice"

What do you like about TicketSpice?

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most i

AA

Annie A.

5.0/5

"Intuitive Yet Needs Refinement"

What do you like about TicketSpice?

I appreciate that TicketSpice is easy to navigate, which is important since we had past experience with it and decided to use it again. The software i

### 5 Cons or Disadvantages of TicketSpice

##### 1. Limited Customization

Users find **limited customization options** with TicketSpice, especially in mobile and seat management features.
[
See 6 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231635&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa M.")
LM

Lisa M.

Small-Business (50 or fewer emp.)

4.5/5

"New Year Eve Concert"

What do you dislike about TicketSpice?

Not being able to define the mobile view vs. the view from a computer or PC

 ![Emily W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily W.")
EW

Emily W.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and User-Friendly, with Room to Grow"

What do you dislike about TicketSpice?

While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We hos

##### 2. Ticketing Issues

Users often face **ticketing issues** related to clunky reporting systems and complicated seat management, impacting usability.
[
See 6 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231099&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Easy Site Building, but a Clunky Reporting System"

What do you dislike about TicketSpice?

The reporting system is very clunky. I have to do a ton of testing to make sure I have the site set up in a way that can provide adequate reports with

 ![Emily W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily W.")
EW

Emily W.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and User-Friendly, with Room to Grow"

What do you dislike about TicketSpice?

While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We hos

##### 3. Learning Difficulty

Users find **learning TicketSpice challenging** , especially for those unfamiliar with technology and its various features.
[
See 5 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231945&qs=pros-and-cons#reviews)

See Related User Reviews

AA

Annie A.

5.0/5

"Intuitive Yet Needs Refinement"

What do you dislike about TicketSpice?

I found setting up TicketSpice to be a bit confusing initially. Navigating through the program to find specific areas we needed to use was challenging

 ![Hot Sauce Fest A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hot Sauce Fest A.")
HA

Hot Sauce Fest A.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Overall Experience with TicketSpice!"

What do you dislike about TicketSpice?

Some things (more complicated tasks like ad campaigns and the ways to get to specific datasets) can be a little tricky to figure out at first, but the

##### 4. Missing Features

Users express frustration over **missing features** like accurate reporting and HTML customization for enhanced tracking.
[
See 5 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1232282&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Katrina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katrina B.")
KB

Katrina B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Customer Service"

What do you dislike about TicketSpice?

Making canada current when new features are released and not having to wait a few years after the official release date.

EH

Ethan H.

Small-Business (50 or fewer emp.)

3.5/5

"Easy to setup, good and fast customer service, easy for our customers, reporting needs some work"

What do you dislike about TicketSpice?

The reporting.There are some really goofy things like the fact that the dasboard shows an inaccurate number most of the time (or did last year when we

##### 5. Software Bugs

Users experience **software bugs** , particularly with Android apps and issues when adding content or with subscription tickets.
[
See 5 mentions
](https://www.g2.com/products/ticketspice/reviews?filters%5Bsentiment_snippet%5D=1231973&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jayme and Steve at T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme and Steve at T.")
JT

Jayme and Steve at T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Service and Easy Event Management with TicketSpice"

What do you dislike about TicketSpice?

I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I c

 ![Isaac G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaac G.")
IG

Isaac G.

Small-Business (50 or fewer emp.)

5.0/5

"Reserved Seating Sales Pages with many options."

What do you dislike about TicketSpice?

To run box office, it can only be on iPads, no Android options. The Android scanning app also crashes at times, but it is very quick to reload-never a

 ![Verified User in Motion Pictures and Film](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Motion Pictures and Film")
AM

Verified User in Motion Pictures and Film

Small-Business (50 or fewer emp.)

8/1/2026

"Platform needs to streamline itself and make it easier for organizers and promoters"

3/5

What do you like best about TicketSpice?

This programme is relatively easy and quick to use Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Doesn’t allow you to insert poster images into the text, which is not helpful when you are trying to sell tickets to film events; it is also very confusing and complicated to have to use both Webconnex and TicketSpice. Streamline and fuse them and take the burden off organizers. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

None right now, as it unnecessarily complicates everything and has not thought through its strategies. I emigrated to this platform from Brown Paper Tickets, which made it very easy to set up an event and populate it with both synopses and posters. Make things easy for us. Don’t add unnecessary complications and rabbit holes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Samantha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha R.")
SR

Samantha R.

Administrative Assistant

Small-Business (50 or fewer emp.)

4/8/2026

"Very easy to use with clear interface and efficient UX experience"

5/5

What do you like best about TicketSpice?

We like the ease of use for us as well as for our users. It is set up in a way that everyone understands what to do. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

There is nothing I can think of that I dislike. I did have a quick question that representative Key was able to answer with clarity and efficiency. But there is nothing that I dislike. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

It is solving our problem of needing a registration and payment system for our annual conference. We wanted to have something that would be able to handle our conference of about 250-300 people. We also needed something that handled transactions for our sponsors. This program successfully does that. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jayme and Steve at T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme and Steve at T.")
JT

Jayme and Steve at T.

Owner/Farmer/Winemaker

Small-Business (50 or fewer emp.)

12/26/2025

"Exceptional Service and Easy Event Management with TicketSpice"

5/5

What do you like best about TicketSpice?

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most importantly is the fast and personal customer service. I've had to reach out to the TicketSpice team a few times, and each time I did, the customer service representative made sure my questions were answered. I spoke with Alex regarding a challenge I had with a new payment processing system, and I quickly got a helpful response. I'm a small business owner who appreciates personal and quick assistance – I host events on three businesses I operate. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I can easily duplicate and then edit recurring events. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

We host multiple events, ranging from 15 attendees in a hands-on workshop to a full-on festival with over 300 attendees at times. The site is easy to use, the customer service and support is efficient and friendly, and the personalization within the ticketing platform lets you stand out. The costs/fees are competitive – I know this is one part of my business where I feel I pay a fair price for the benefits I receive. Refunds/exchanges are easy, and the payout system is painless and fast. I mention TicketSpice to any organization or business that wants these same features. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Joan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joan K.")
JK

Joan K.

Mid-Market (51-1000 emp.)

6/13/2023

"Well integrated and ad free ticket site!"

5/5

What do you like best about TicketSpice?

Ticketspice keeps improving and adding new features. I especially like their reporting function so I can save common reports and also have them sent directly to my email at scheduled intervals. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

They have improved all of the features I use! Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

We have event registration and sell tickets to our event. It is wonderful to only have to learn one product. I also appreciate that they don't charge for free tickets, which we offer to our customers. Review collected by and hosted on G2.com.

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4/3/2026
Current UserValidated ReviewerIncentivizedSource: Organic

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

2/18/2026

"Easy Site Building, but a Clunky Reporting System"

3/5

What do you like best about TicketSpice?

It's very simple to add the elements you need into your site. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

The reporting system is very clunky. I have to do a ton of testing to make sure I have the site set up in a way that can provide adequate reports without having to compile three different exports into one manually after the fact. Additionally, I would like to be able to allow guests to input their information first before having to purchase tickets when it comes to the flow of the website. For example, in my event page, I would have preferred that my guests select which "spot" they would like to buy before having to input actual ticket information. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

It's helping us sell tickets to an event that would otherwise be too hard to manage without a software like this. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/4/2026

"TicketSpice Makes Recurring Event Setup Easy and User-Friendly"

4/5

What do you like best about TicketSpice?

For our reoccurring programming, TicketSpice allows for the easiest build out on our end and user experience. We have been able to update pages over the years to keep them functional and utilize new features over time. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Waitlist functionality more similar to RegFox. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Managing registration for multiple programs across multiple locations. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Hot Sauce Fest A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hot Sauce Fest A.")
HA

Hot Sauce Fest A.

Project Manager

Small-Business (50 or fewer emp.)

10/7/2025

"Excellent Overall Experience with TicketSpice!"

5/5

What do you like best about TicketSpice?

I love the flexibility that TicketSpice gives you for campaigns. You have complete control over promos and campaigns. E.g. if you want a promo that only gives you a discount on a specific ticket level, you can customize it. Even down to date and time it starts and ends. My second, but nearly equal favorite thing about TicketSpice is that they don't charge out the ass for fees. Just a dollar a ticket. That is So Reasonable especially compared to Eventbrite or other platforms. Thirdly, if I ever run into something I'm having trouble figuring out, the customer service representatives are on top of it and so helpful. I use TicketSpice for all of our events. I really like having the landing page for it, too. We probably have about four or so events a year. Oh, yeah, and the analytics are really helpful, too! Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Some things (more complicated tasks like ad campaigns and the ways to get to specific datasets) can be a little tricky to figure out at first, but they give great help when you ask for it, so it's never much of a struggle. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

It is solving the problem of Eventbrite charging ridiculous fees to the users and the attendees. TicketSpice offers another, great option that doesn't take advantage of you and has even more to offer. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Emily W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily W.")
EW

Emily W.

Activities Director

Small-Business (50 or fewer emp.)

10/7/2025

"Reliable and User-Friendly, with Room to Grow"

4/5

What do you like best about TicketSpice?

We’ve found TicketSpice to be very user-friendly and efficient, especially when it comes to building event pages. The “Create a Page” section is straightforward, easy to navigate, and makes the setup process quick and stress-free. I appreciate that I can have a professional-looking ticket page up and running in very little time, without needing advanced technical skills or extra support. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We host many events in banquet halls and auditoriums, and it would be helpful to have more flexibility in managing seat assignments. For example, the ability to move a guest to a different seat without having to issue a full refund and reprocess their purchase would save considerable time. Additionally, a more streamlined and user-friendly floor map interface would make seat selection easier for both event organizers and guests. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

TicketSpice has helped us modernize our ticketing process by allowing our venue to offer online ticket sales for the first time. This has made purchasing tickets more convenient for our guests and has significantly streamlined our internal operations. It’s been a big step forward in evolving how we manage and promote events. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![R L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R L.")
RL

R L.

I am the volunteer Website Administrator for Contemporary Mosaic Art 2 - an all-volunteer, not-for profit online mosaic community

Enterprise (\> 1000 emp.)

9/21/2025

"TicketSpice Has Been There For Us Every Step of the Way"

5/5

What do you like best about TicketSpice?

I’ve been so impressed with TicketSpice’s support—it truly feels like they’ve been with me every step of the way. Their Help Center articles and video tutorials made learning the platform simple and straightforward. When I needed technical support, the response was immediate—no waiting days for an answer. I was able to connect with a live support person who personally walked me through my launch, double-checked everything was set up correctly, and even sent screenshots to help me quickly resolve an issue in real time.

After hours, their AI chatbot was a great resource, answering many of my questions right away. And when something needed a human touch, a support agent reached out first thing the next morning and resolved it quickly.

In my 20 years as a website administrator working with countless support teams, I can confidently say TicketSpice stands out as #1. Their level of responsiveness, expertise, and genuine care makes them the best support team I’ve ever worked with. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

I can honestly say I love everything about TicketSpice - there really aren’t any downsides. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

We needed to sell conference and workshop tickets to members of Contemporary Mosaic Art 2, who are located all over the world. Just as importantly, I wanted a ticketing platform that could provide the detailed financial reports our Treasurer requires for our nonprofit. TicketSpice delivered on both. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JI

Janet I.

Owner, Convention Chair

Small-Business (50 or fewer emp.)

3/25/2026

"Easy Setup, Fast Notifications, and Smooth Money Transfers"

5/5

What do you like best about TicketSpice?

Very easy to set up. Very fast notifications and transfer of money. Scanning onsite very easy to set up and use. I've used it the past two years with no issues. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

It would be nice to have an memo or notes option for users to add names for badges and for check in. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Verification of bank account. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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##### Categories on G2

[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Box Office](https://www.g2.com/categories/box-office)

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