Custom show page and (fairly) robust ticketing options. The workflow around the selling and management of event ticket sales worked cleanly. The web interface is often buggy or inconsistently responds when trying to execute reports on sales and events. The ability to upload a seating map is helpful when needed.

Pricing was the initial motivator for moving to TicketSpice. Some features provved to be helpful, and reasonable workarounds to limitations in options have been effective. Review collected by and hosted on G2.com.

The AI-only and messenging system as a means of customer support works great until you run into an issue that requires more than messaging to resolve. I have been stuck in a loop trying to fix something I didn't know was a problem regarding payouts and payment processors.

Clear requirements in onboarding, and the resulting arcane messages I receive are not only not helpful, but ultimately confusing. And the lack of a phone number in which a live human being can help navigate the situation is a serious flaw. Review collected by and hosted on G2.com.

This programme is relatively easy and quick to use Review collected by and hosted on G2.com.

Doesn’t allow you to insert poster images into the text, which is not helpful when you are trying to sell tickets to film events; it is also very confusing and complicated to have to use both Webconnex and TicketSpice. Streamline and fuse them and take the burden off organizers. Review collected by and hosted on G2.com.

We like the ease of use for us as well as for our users. It is set up in a way that everyone understands what to do. Review collected by and hosted on G2.com.

There is nothing I can think of that I dislike. I did have a quick question that representative Key was able to answer with clarity and efficiency. But there is nothing that I dislike. Review collected by and hosted on G2.com.

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most importantly is the fast and personal customer service. I've had to reach out to the TicketSpice team a few times, and each time I did, the customer service representative made sure my questions were answered. I spoke with Alex regarding a challenge I had with a new payment processing system, and I quickly got a helpful response. I'm a small business owner who appreciates personal and quick assistance – I host events on three businesses I operate. Review collected by and hosted on G2.com.

I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I can easily duplicate and then edit recurring events. Review collected by and hosted on G2.com.

I like the low price point compared to similar products. It also makes it extremely easy to collaborate with Feathr on digital ad serving. Review collected by and hosted on G2.com.

Some features can be difficult to access, and completing certain tasks can feel a bit roundabout. Review collected by and hosted on G2.com.

Ticketspice keeps improving and adding new features. I especially like their reporting function so I can save common reports and also have them sent directly to my email at scheduled intervals. Review collected by and hosted on G2.com.

They have improved all of the features I use! Review collected by and hosted on G2.com.

It's very simple to add the elements you need into your site. Review collected by and hosted on G2.com.

The reporting system is very clunky. I have to do a ton of testing to make sure I have the site set up in a way that can provide adequate reports without having to compile three different exports into one manually after the fact. Additionally, I would like to be able to allow guests to input their information first before having to purchase tickets when it comes to the flow of the website. For example, in my event page, I would have preferred that my guests select which "spot" they would like to buy before having to input actual ticket information. Review collected by and hosted on G2.com.

For our reoccurring programming, TicketSpice allows for the easiest build out on our end and user experience. We have been able to update pages over the years to keep them functional and utilize new features over time. Review collected by and hosted on G2.com.

Waitlist functionality more similar to RegFox. Review collected by and hosted on G2.com.

I love the flexibility that TicketSpice gives you for campaigns. You have complete control over promos and campaigns. E.g. if you want a promo that only gives you a discount on a specific ticket level, you can customize it. Even down to date and time it starts and ends. My second, but nearly equal favorite thing about TicketSpice is that they don't charge out the ass for fees. Just a dollar a ticket. That is So Reasonable especially compared to Eventbrite or other platforms. Thirdly, if I ever run into something I'm having trouble figuring out, the customer service representatives are on top of it and so helpful. I use TicketSpice for all of our events. I really like having the landing page for it, too. We probably have about four or so events a year. Oh, yeah, and the analytics are really helpful, too! Review collected by and hosted on G2.com.

Some things (more complicated tasks like ad campaigns and the ways to get to specific datasets) can be a little tricky to figure out at first, but they give great help when you ask for it, so it's never much of a struggle. Review collected by and hosted on G2.com.

We’ve found TicketSpice to be very user-friendly and efficient, especially when it comes to building event pages. The “Create a Page” section is straightforward, easy to navigate, and makes the setup process quick and stress-free. I appreciate that I can have a professional-looking ticket page up and running in very little time, without needing advanced technical skills or extra support. Review collected by and hosted on G2.com.

While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We host many events in banquet halls and auditoriums, and it would be helpful to have more flexibility in managing seat assignments. For example, the ability to move a guest to a different seat without having to issue a full refund and reprocess their purchase would save considerable time. Additionally, a more streamlined and user-friendly floor map interface would make seat selection easier for both event organizers and guests. Review collected by and hosted on G2.com.