ThinPrint Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of ThinPrint, enjoying its reliability for administrators and users alike. (2 mentions)

Users value the reliability of ThinPrint, appreciating its consistent performance without frequent support needs. (2 mentions)

Users value the professional and efficient customer support of ThinPrint, enhancing their overall experience with the product. (1 mentions)

Users value the efficiency of ThinPrint, ensuring seamless printer provisioning for thousands of users effortlessly. (1 mentions)

Users find Printer Management in ThinPrint reliable and user-friendly, simplifying printing across numerous locations. (1 mentions)

Users find the lengthy setup process of ThinPrint to be complicated and time-consuming at first. (1 mentions)

Top Pros or Advantages of ThinPrint

1. Ease of Use

Users highlight the ease of use of ThinPrint, enjoying its reliability for administrators and users alike.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Printing Solution for Large Multi-Site Environments"

What do you like about ThinPrint?

We've been using Thin Print for many years and it's a great printer solution we use across 80+ sites and have hundreds of printers. We don't often hav

Kobie D.

Mid-Market (51-1000 emp.)

5.0/5

"Extremely happy with Thinprint. Have been using for years"

What do you like about ThinPrint?

Ease of use once set up and very reliable.

2. Reliability

Users value the reliability of ThinPrint, appreciating its consistent performance without frequent support needs.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Printing Solution for Large Multi-Site Environments"

What do you like about ThinPrint?

We've been using Thin Print for many years and it's a great printer solution we use across 80+ sites and have hundreds of printers. We don't often hav

Kobie D.

Mid-Market (51-1000 emp.)

5.0/5

"Extremely happy with Thinprint. Have been using for years"

What do you like about ThinPrint?

Ease of use once set up and very reliable.

3. Customer Support

Users value the professional and efficient customer support of ThinPrint, enhancing their overall experience with the product.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Printing Solution for Large Multi-Site Environments"

What do you like about ThinPrint?

We've been using Thin Print for many years and it's a great printer solution we use across 80+ sites and have hundreds of printers. We don't often hav

4. Efficiency

Users value the efficiency of ThinPrint, ensuring seamless printer provisioning for thousands of users effortlessly.

See 1 mentions

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WISEPOINT .

Enterprise (> 1000 emp.)

5.0/5

"ThinPrint stands out as the optimal solution for environments lacking printer drivers on the client."

What do you like about ThinPrint?

Particularly when employing zero or thin clients within private cloud computing setups its ability to automatically and instantly provision the desire

5. Printer Management

Users find Printer Management in ThinPrint reliable and user-friendly, simplifying printing across numerous locations.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable Printing Solution for Large Multi-Site Environments"

What do you like about ThinPrint?

We've been using Thin Print for many years and it's a great printer solution we use across 80+ sites and have hundreds of printers. We don't often hav

Top Cons or Disadvantages of ThinPrint

1. Lengthy Setup Process

Users find the lengthy setup process of ThinPrint to be complicated and time-consuming at first.

See 1 mentions

See Related User Reviews

Kobie D.

Mid-Market (51-1000 emp.)

5.0/5

"Extremely happy with Thinprint. Have been using for years"

What do you dislike about ThinPrint?

Little difficult to get set up initially.

Top-Rated Alternatives

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Shon P.

Group IT Manager

Mid-Market (51-1000 emp.)

11/21/2020

"Best Printing solution for RDS environments"

5/5

What do you like best about ThinPrint?

Thinprint has made printing from our RDS environment on Azure flawless. The support team is very reachable and responsive as well. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

There's nothing much to dislike, however the admin/customer portal could be worked improved to provide customers the option to get new license keys when migrating keys from one session host to another. Review collected by and hosted on G2.com.

Recommendations to others considering ThinPrint:

If you are looking for a solution to provide latency printing over low bandwidth or in an RDS environment, I don't think there would be a better choice than Thinprint to handle the requirement. Review collected by and hosted on G2.com.

What problems is ThinPrint solving and how is that benefiting you?

Previously, we had to install the drivers of all the local printers on our session hosts to enable low latency printing. this had created quite a mess on the managing on the printer drivers when we had to retire a printer or add a new printer or even while deploying a new session host. ThinPrint enabled us to be able to manage the printing without any driver installations and enabled high speed printing from the private cloud environment. Review collected by and hosted on G2.com.

Response from Reviews Cortado Holding of ThinPrint

edit

Hi Shon P, thanks for your review. The support team will be happy to hear your feedback. The license key process is one of the areas that we are currently looking at, and we hope in the future, this will be a smoother process for all customers. We're happy to assist in the management of your print environment and hope to continue to count you as a customer in the years to come.

Verified User in Environmental Services

Mid-Market (51-1000 emp.)

1/12/2021

"A great tool to provide optimized and quick printing in a RDS environment."

5/5

What do you like best about ThinPrint?

It removed the need to manage maintenance of different printer drivers on the session host. Improved printing speeds by almost 10 times. Installation is quite easy. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

Nothing much. However, the product team may consider a more seamless way to do migration of licenses between servers when we have to retire old servers. Currently we would need to reach out to the licensing team to do the transfer. Review collected by and hosted on G2.com.

Recommendations to others considering ThinPrint:

Thin print would be the right tool if you are faced with latency challenges for printing from a virtualized or remote environment. It's also a good tool for print management. Review collected by and hosted on G2.com.

What problems is ThinPrint solving and how is that benefiting you?

Printing from our production environment on Azure was a huge challenge due to latency of connection and due to maintenance of printer drivers on each session host. ThinPrint provided a simple solution for these challenges. Review collected by and hosted on G2.com.

Luke C.

Sr. Director of IT

Enterprise (> 1000 emp.)

11/18/2020

"Simplified and stabilized our RDS printing environment"

4.5/5

What do you like best about ThinPrint?

It just works once you have it configured properly. Prior to ThinPrint we used a competing product, but we discovered that product was not utilizing the native print drivers. A huge benefit of ThinPrint is that it utilizes the native print drivers. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

It's a little cumbersome to configure. The user settings could be more straightforward. We occasionally have to reboot the Print Server because certain printers decide to stop printing. This seems to happen every 4-6 weeks with certain printers. Review collected by and hosted on G2.com.

What problems is ThinPrint solving and how is that benefiting you?

We needed a solution to provide reliable printing for our hotel Remote Desktop environments. Prior to ThinPrint we had consistent issues with printers going offline. We appreciate the consistency and reliability of ThinPrint. We also like that the product is Microsoft's WVD official printing partner. The sales process was pretty good too. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

1/12/2021

"Fixed our printing setup overnight"

5/5

What do you like best about ThinPrint?

The ease of use, plug in your Thinprint hub, a little configuration and printing in no time, remote or office based no problem for Thinprint. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

The only downside was the print server configuration we required. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

11/23/2020

"Great Software that Makes Printing Easy"

5/5

What do you like best about ThinPrint?

The software makes it easy to print from icloud storage as well as to open files from every source. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

Its is a good software overall, but it may take time to learn all of its features. Review collected by and hosted on G2.com.

Thatyana B.

Analyst Financial

Mid-Market (51-1000 emp.)

12/6/2019

"Ease and simplicity of use of ThinPrint"

5/5

What do you like best about ThinPrint?

Aggregate status information for printers on my network. Interface fully accessible by the web and can also be accessed even if you do not have internet. Easy to use control panel. Impressions in remote environment. Saving time for administrators. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

Support leaves you a little craving, but overall the functions are simple and easy to perform. Review collected by and hosted on G2.com.

Recommendations to others considering ThinPrint:

It is an essential tool for the day to day business. It is the perfect solution for small businesses. Review collected by and hosted on G2.com.

What problems is ThinPrint solving and how is that benefiting you?

We were able to solve the problem of large scale printing of files saved in the cloud. It has excellent features. We have also been able to save money and control the waste of unnecessary printing. Review collected by and hosted on G2.com.

Verified User in Printing

Enterprise (> 1000 emp.)

2/1/2019

"Save real work."

3/5

What do you like best about ThinPrint?

Good system of savings especially time to manage and set up a print park. Its rapid implementation then helps to manage a simpler and "automated" network. Review collected by and hosted on G2.com.

What do you dislike about ThinPrint?

Above all, bad support and above all, they should invest more in updates more often since nowadays, which is not very good, has some bugs that drag on for months. On the other hand, should have a more extensive official documentation, with an example and more extensive explanations, because it is very short. Review collected by and hosted on G2.com.