Terillium Reviews & Provider Details

Terillium has been in the JD Edwards space for many years. As a result, they have a strong and deep team combined with a methodology that helps us meet our business needs. They can provide answers and solutions to any JD Edwards questions that we have.

They utilize their full experienced team to help get the solutions to any issue we encounter or improvements that we would like to make. We feel that they really know JD Edwards and what it can and cannot do. They have seen a lot of scenarios with many different clients over a long timeframe.

I feel we have a very good "extended team" relationship where they are an extension of our internal JDE team. This helps augment with deep technical expertise and overflow work that we cannot handle on our own in a very flexible, responsive and agile manner.

The primary support team that I work with on an almost daily basis is top notch. They are very experienced with excellent communication skills and technical ability. I feel that any item we need assistance with will be covered in the desired timeframe and quality level. Review collected by and hosted on G2.com.

None that I can think of. Overall a very good partner. If there are ever any concerns, they have been very responsive in resolving in a timely manner. Review collected by and hosted on G2.com.

Terillium team is very knowledgable and responds to emails quickly Review collected by and hosted on G2.com.

I cannot think of anything at the moment. Review collected by and hosted on G2.com.

Super responsive, very helpful and are great at working with us to solve any problems or answering general questions. Review collected by and hosted on G2.com.

I haven't had any negative experiences. Sometimes it would be nice to have this expertise in house when working on a project that we really don't understand what the end goal is, however this isn't a problem with Terillium. Review collected by and hosted on G2.com.

The thing I appreciate most about Terillium beyond their wealth of knowledge and technical ability is their stellar teaching abilities. Sure there are times where we'll put in a one off ticket just for help editing a form or removing some stuck inventory, but they're always willing to explain what's happening and why so our team knows what's going on no matter how big or small the issue is. I'll also add that they've taken the time and effort to actually understand our business outside of NetSuite so they can better advise what would work best. Not every consulting company would do that, and it really sets Terillium apart. Review collected by and hosted on G2.com.

To me the only downside of Terillium is the NetSuite users we have reserved for them. It's a choice we made to make it easier to work with them, and it has absolutely been worth it, but it does mean we have two more active user licenses than we otherwise would. Review collected by and hosted on G2.com.

Quick results on all requests and a friendly staff. Review collected by and hosted on G2.com.

I have not experienced anythng that I dislike about Terillium. Review collected by and hosted on G2.com.

Their team is very knowledgeable about the NetSuite product, and they can be counted on to deliver timely solutions to our issues/requests. Unlike some other consulting providers, they are focused on the satisfaction of their customer base and don't treat you like an opportunity to sell more. Review collected by and hosted on G2.com.

I don't have any dislikes. They don't have every answer, but they work hard to get the results we need. Review collected by and hosted on G2.com.