Recommendations to others considering Terillium:
Just communicate! They're so easy to reach and understanding. If you have the time, ask them to help you understand each solution fully so that you learn how to prevent similar problems from cropping up in the future. Write this kind of request as part of your ticket submittals, so they can also book the time for you. Review collected by and hosted on G2.com.
What problems is Terillium solving and how is that benefiting you?
For at least 5 years now, Terillium has helped us resolve some thorny issues in our NetSuite ERP system. Problems with product costing and the GL postings from production and shipment, through various reporting details, and into customized reporting from the supply planning workbench dataset. They have helped us install custom screens, scripts, and learn about workflows. They are currently helping with a large advanced PDF project we are working to customize our production traveler packets. They are always patient in teaching anything we'd like to learn, and I have personally learned so much from their expert team. The big benefit is that we are happy with our ERP system, due in large part to their tireless assistance to understand it more fully. Review collected by and hosted on G2.com.