I like the simple design and easy solutions for many use cases. I can use tenfold easily via the web portal without installing agents on PCs. This allows us to comply with C5 regulations, requires fewer staff, and provides audit-proof logging – something that would otherwise not be possible, especially with so little effort. The setup was easy with the help of Perm Secure. Review collected by and hosted on G2.com.

When it comes to tenfold, diving deeper into the details makes configurations very complex and time-consuming – especially the cases that bring real advantages. In SharePoint, I cannot populate Data Owners from Excel. For designing a self-service path for users and admins, I wish for more support and best practices, such as how to structure more than 1,000 permissions sensibly. Additionally, I would like to connect Confluence, Bitbucket, and Jira and manage and recertify permissions there via tenfold Self-Service. This should be as automated as possible. Review collected by and hosted on G2.com.

Many workflows can be simplified with tenfold. Setting it up takes some time, but it saves us a lot of time as an IT department in the long run. There are many integrations and few errors. I would rate the software's performance as good. For certifications like C5, tenfold is indispensable and a fairly priced tool. The support through partners is good. Review collected by and hosted on G2.com.

There are errors where it is not always immediately clear why they occur, both in syncs and in individual requests. Some can be resolved by simply repeating, while others require a long search for the cause. There is also no AI assistant yet to ask about these issues. Review collected by and hosted on G2.com.

The comprehensive AD integration and the ability to fully control user management through tenfold and largely automate it. The management of assigned resources is intuitive and provides a clear overview. Additionally, the in-depth options in the automation processes allow for targeted customization to meet individual requirements and the integration of additional systems. The support responds quickly, reliably, and solution-oriented. Also noteworthy is the economical licensing design: A rule set for exceptions can be defined to manage test users, service accounts, and administrator accounts without consuming licenses. Review collected by and hosted on G2.com.

The nesting of the menu navigation is somewhat confusing in places, requiring a certain amount of familiarization time. Additionally, the sometimes very brief error messages make independent troubleshooting difficult in case of errors. Another weakness lies in the synchronization of permissions with the connected third-party systems: When a synchronization is manually initiated, a transparent progress display is sometimes missing, even though the process can take some time depending on the system's scope. Review collected by and hosted on G2.com.

The searchability of our domain resource and fileserver management. Review collected by and hosted on G2.com.

The interface feels overly complex, and the learning curve is steep even for tasks that should be simple. Review collected by and hosted on G2.com.

The operation is designed for medium-sized businesses and does not necessarily require a large team to manage it. It is still powerful enough to cover all our requirements. The available plugins cover all our core applications. Support works very well and is always very committed. Good price and perfectly suitable for medium-sized businesses. Review collected by and hosted on G2.com.

Smaller UI issues such as not being able to open a configuration page directly in a new tab or that after a session timeout and re-login, the same page that was previously open is not reopened. Review collected by and hosted on G2.com.

I like Tenfold because it does exactly what you want. We use Tenfold for the complete user lifecycle, which enables a correct onboarding and offboarding process. It makes managing permissions on company resources and personal processes easier for all of us. I definitely recommend Tenfold to colleagues in the IT industry because it simplifies so many processes and can autonomously handle many tasks through profiles, such as setting permissions for a specific period. Review collected by and hosted on G2.com.

The permissions for the roles sometimes seem very complicated and incomprehensible. I would also prefer to see the infrastructure on different containers rather than on a Windows Server. Review collected by and hosted on G2.com.

I find it very positive that in Tenfold, a lot can be managed directly through the GUI with no-code. This allows it to be used effortlessly by the entire IT team and configured by the responsible persons. This helps us to map processes in Tenfold. As a result, we can build the perfect system in collaboration with the various departments. The setup itself was simple and understandable, and the support is available with its expertise. Review collected by and hosted on G2.com.

I really miss the fact that currently no computer accounts can be managed via Tenfold. Furthermore, I find it unfortunate that dynamic forms are not currently possible. Only static forms are available for the person fields, which unfortunately does not allow for more complex processes through forms. Review collected by and hosted on G2.com.

Since we currently have a high turnover among our interns and trainees in the company, we need to create relatively many new accounts and deactivate or delete old accounts for an SME (about 170 employees). With Tenfold, we have been able to drastically reduce the time required for this (saving about 20-30 minutes per user). Managing Exchange accounts and assigning rights to individual folders is also very easy with Tenfold, which was one of the main reasons for choosing Tenfold over 5 years ago. The operation of Tenfold is intuitive and simple in many areas. Tenfold is used in our company every day. Customer support via PremSecure is fast, efficient, and always goal-oriented. Review collected by and hosted on G2.com.

Sometimes Tenfold is a bit sluggish, and the page loads slowly, especially in the Exchange area and with drive permissions. However, from my perspective, this is bearable since nothing time-critical is being handled. Review collected by and hosted on G2.com.

I like Tenfold's ability to centralize identity and access management in a single platform. It provides a straightforward way to manage user access requests, approvals, and governance processes while maintaining clear visibility of user permissions. The approval workflows and access review features help ensure access is managed consistently and in line with organizational policies. I also value the recertification and reporting features, which assist with periodic access reviews and offer better visibility into user permissions. The centralized dashboard and automation of routine identity management tasks reduce manual effort, improve consistency, and support compliance and audit requirements. Tenfold helps simplify access requests, approvals, and recertification processes, providing good visibility and control over user permissions. The platform has supported our identity management processes successfully, and I find ongoing admin and upgrades to be manageable. Review collected by and hosted on G2.com.

One area that could be improved is the user interface, which can sometimes feel dated and less intuitive, particularly for users who don't use the platform regularly. Navigating between different functions and locating specific information can take time. The search and filtering capabilities could also be enhanced to make it easier to find users, resources, and requests in larger environments. In addition, some administrative tasks require multiple steps, so simplifying common workflows and improving overall performance would make day-to-day administration more efficient. Review collected by and hosted on G2.com.

I appreciate the friendly and competent staff. Review collected by and hosted on G2.com.

At tenfold, it is often said that a process should be very simple. However, when delving deeper, the topic becomes more complex. In asset management, it was said to take one to two days; when we listed the challenges specifically, the staff admitted it was more complicated. The initial setup also required quite some time and was not so easy. Review collected by and hosted on G2.com.