--- title: tenfold Reviews meta\_title: 'tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 114 reviews by the users' company size, role or industry to find out how tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 114 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

### tenfold Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find tenfold's **ease of use** exceptional, appreciating its intuitive design and no-code configuration for efficiency. [(5 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246462&qs=pros-and-cons#reviews)

Users value the **intuitive operation** of tenfold, enjoying its simplicity and ease of configuration without coding. [(5 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246576&qs=pros-and-cons#reviews)

Users value the **automation of user processes** , streamlining operations and significantly reducing manual work for HR teams. [(5 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246501&qs=pros-and-cons#reviews)

Users appreciate the **time-saving automation** features of Tenfold, simplifying user management and reducing manual work significantly. [(4 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246456&qs=pros-and-cons#reviews)

Users love the **automation features** of tenfold, streamlining user creation and significantly reducing manual tasks. [(3 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2308604&qs=pros-and-cons#reviews)

Users feel there are **missing features** in Tenfold, like customization options and shared mailboxes, hindering usability. [(4 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246550&qs=pros-and-cons#reviews)

Users find the **poor UI** of Tenfold challenging, requiring significant training to navigate effectively. [(2 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353427&qs=pros-and-cons#reviews)

Users face a **difficult learning** curve due to the extensive features and non-intuitive menu items of Tenfold. [(1 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353512&qs=pros-and-cons#reviews)

Users find **difficult navigation** due to non-intuitive menu items, requiring significant training and time to master. [(1 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353543&qs=pros-and-cons#reviews)

Users find the **difficult setup** of Tenfold challenging due to the extensive training and complex initial configuration required. [(1 mentions)](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353594&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of tenfold

##### 1. Ease of Use

Users find tenfold's **ease of use** exceptional, appreciating its intuitive design and no-code configuration for efficiency.
[
See 5 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246462&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Logical IAM Solution shaped for Mid-Size Companies"

What do you like about tenfold?

It is a dedicated solution for the mid-size company market and therefore shaped exactly for the need in this sector. Simple and totally logical to use

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you like about tenfold?

The best thing about tenfold is the wide range of functions available and the quick, uncomplicated integration of many important systems. In particula

##### 2. Intuitive

Users value the **intuitive operation** of tenfold, enjoying its simplicity and ease of configuration without coding.
[
See 5 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246576&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Logical IAM Solution shaped for Mid-Size Companies"

What do you like about tenfold?

It is a dedicated solution for the mid-size company market and therefore shaped exactly for the need in this sector. Simple and totally logical to use

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you like about tenfold?

The best thing about tenfold is the wide range of functions available and the quick, uncomplicated integration of many important systems. In particula

##### 3. Solutions

Users value the **automation of user processes** , streamlining operations and significantly reducing manual work for HR teams.
[
See 5 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246501&qs=pros-and-cons#reviews)

See Related User Reviews

NG

Nathalie G.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless User Management and Outstanding Support"

What do you like about tenfold?

the automazied user process - no manually work to do for user creation in the AD, e-mail address generation, generate username, assign default permiss

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you like about tenfold?

The best thing about tenfold is the wide range of functions available and the quick, uncomplicated integration of many important systems. In particula

##### 4. Time-saving

Users appreciate the **time-saving automation** features of Tenfold, simplifying user management and reducing manual work significantly.
[
See 4 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246456&qs=pros-and-cons#reviews)

See Related User Reviews

NG

Nathalie G.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless User Management and Outstanding Support"

What do you like about tenfold?

the automazied user process - no manually work to do for user creation in the AD, e-mail address generation, generate username, assign default permiss

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you like about tenfold?

The best thing about tenfold is the wide range of functions available and the quick, uncomplicated integration of many important systems. In particula

##### 5. Automation

Users love the **automation features** of tenfold, streamlining user creation and significantly reducing manual tasks.
[
See 3 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2308604&qs=pros-and-cons#reviews)

See Related User Reviews

NG

Nathalie G.

Mid-Market (51-1000 emp.)

4.5/5

"Effortless User Management and Outstanding Support"

What do you like about tenfold?

the automazied user process - no manually work to do for user creation in the AD, e-mail address generation, generate username, assign default permiss

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you like about tenfold?

The best thing about tenfold is the wide range of functions available and the quick, uncomplicated integration of many important systems. In particula

### 5 Cons or Disadvantages of tenfold

##### 1. Missing Features

Users feel there are **missing features** in Tenfold, like customization options and shared mailboxes, hindering usability.
[
See 4 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2246550&qs=pros-and-cons#reviews)

See Related User Reviews

AE

Andreas E.

Mid-Market (51-1000 emp.)

4.5/5

"Very good user-friendly IAM solution with self-service"

What do you dislike about tenfold?

The longer you work with tenfold, the more you realize that there are still areas where it could be improved. Often, it is just small configuration op

RB

Raoul B.

Small-Business (50 or fewer emp.)

5.0/5

"One on the best on premises IGA Solution in the market"

What do you dislike about tenfold?

Unfortunately you cannot create Shared, or Resource mailboxes (actually most of the iga I use do not support it 😂)

##### 2. Poor UI

Users find the **poor UI** of Tenfold challenging, requiring significant training to navigate effectively.
[
See 2 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353427&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Logical IAM Solution shaped for Mid-Size Companies"

What do you dislike about tenfold?

Maybe the look and feel could be a bit more like a modern ui.

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you dislike about tenfold?

What bothers me about tenfold is the relatively large amount of training required at the beginning, which is due to the many possibilities it offers.

##### 3. Difficult Learning

Users face a **difficult learning** curve due to the extensive features and non-intuitive menu items of Tenfold.
[
See 1 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353512&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you dislike about tenfold?

What bothers me about tenfold is the relatively large amount of training required at the beginning, which is due to the many possibilities it offers.

##### 4. Difficult Navigation

Users find **difficult navigation** due to non-intuitive menu items, requiring significant training and time to master.
[
See 1 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353543&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you dislike about tenfold?

What bothers me about tenfold is the relatively large amount of training required at the beginning, which is due to the many possibilities it offers.

##### 5. Difficult Setup

Users find the **difficult setup** of Tenfold challenging due to the extensive training and complex initial configuration required.
[
See 1 mentions
](https://www.g2.com/products/tenfold-tenfold/reviews?filters%5Bsentiment_snippet%5D=2353594&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Markus B.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible and powerful IAM tool with great automation potential"

What do you dislike about tenfold?

What bothers me about tenfold is the relatively large amount of training required at the beginning, which is due to the many possibilities it offers.

MN

Michael N.

IT Systemadministrator

Enterprise (\> 1000 emp.)

7/7/2026

"Strong AD integration, intuitive resource management, and fast support"

4/5

What do you like best about tenfold?

The comprehensive AD integration and the ability to fully control user management through tenfold and largely automate it. The management of assigned resources is intuitive and provides a clear overview. Additionally, the in-depth options in the automation processes allow for targeted customization to meet individual requirements and the integration of additional systems. The support responds quickly, reliably, and solution-oriented. Also noteworthy is the economical licensing design: A rule set for exceptions can be defined to manage test users, service accounts, and administrator accounts without consuming licenses. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

The nesting of the menu navigation is somewhat confusing in places, requiring a certain amount of familiarization time. Additionally, the sometimes very brief error messages make independent troubleshooting difficult in case of errors. Another weakness lies in the synchronization of permissions with the connected third-party systems: When a synchronization is manually initiated, a transparent progress display is sometimes missing, even though the process can take some time depending on the system's scope. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

The solution automates permission management throughout the entire employee lifecycle, ensuring that access is configured reliably and promptly during employee onboarding and offboarding. The risk of orphaned accounts is minimized, the IT department is relieved, and overall data security is increased. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware")
EC

Verified User in Computer Hardware

Mid-Market (51-1000 emp.)

7/7/2026

"Powerful, suitable for medium-sized businesses, and with very good support"

4.5/5

What do you like best about tenfold?

The operation is designed for medium-sized businesses and does not necessarily require a large team to manage it. It is still powerful enough to cover all our requirements. The available plugins cover all our core applications. Support works very well and is always very committed. Good price and perfectly suitable for medium-sized businesses. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

Smaller UI issues such as not being able to open a configuration page directly in a new tab or that after a session timeout and re-login, the same page that was previously open is not reopened. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

We can integrate the complete user lifecycle into all systems through our HR tool. This results in less effort and cleaner systems. We can assign and log rights in compliance with standards (ISO 27001). We have self-service options, which significantly relieve IT in the area of rights management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

TA

Thomas A.

IT System Manager Infrastructure

Computer & Network Security

Mid-Market (51-1000 emp.)

1/14/2026

"Our key to efficient user lifecycle management"

5/5

What do you like best about tenfold?

I like Tenfold because it does exactly what you want. We use Tenfold for the complete user lifecycle, which enables a correct onboarding and offboarding process. It makes managing permissions on company resources and personal processes easier for all of us. I definitely recommend Tenfold to colleagues in the IT industry because it simplifies so many processes and can autonomously handle many tasks through profiles, such as setting permissions for a specific period. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

The permissions for the roles sometimes seem very complicated and incomprehensible. I would also prefer to see the infrastructure on different containers rather than on a Windows Server. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

Tenfold significantly simplifies the management of permissions and personal processes by enabling correct onboarding and offboarding processes and effectively managing our user lifecycle. Review collected by and hosted on G2.com.

Show More

4/29/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Nick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick A.")
NA

Nick A.

Mid-Market (51-1000 emp.)

5/6/2026

"Efficient User & Permission Management"

4/5

What do you like best about tenfold?

I find it very positive that in Tenfold, a lot can be managed directly through the GUI with no-code. This allows it to be used effortlessly by the entire IT team and configured by the responsible persons. This helps us to map processes in Tenfold. As a result, we can build the perfect system in collaboration with the various departments. The setup itself was simple and understandable, and the support is available with its expertise. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

I really miss the fact that currently no computer accounts can be managed via Tenfold. Furthermore, I find it unfortunate that dynamic forms are not currently possible. Only static forms are available for the person fields, which unfortunately does not allow for more complex processes through forms. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

With Tenfold, we avoid incorrect access rights for new or changing employees. The GUI allows for straightforward management without code, which facilitates team collaboration. Unfortunately, management of computer accounts and dynamic forms for more complex processes are missing. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
AL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

9/1/2025

"Tenfold significantly shortens user setup"

5/5

What do you like best about tenfold?

Since we currently have a high turnover among our interns and trainees in the company, we need to create relatively many new accounts and deactivate or delete old accounts for an SME (about 170 employees). With Tenfold, we have been able to drastically reduce the time required for this (saving about 20-30 minutes per user). Managing Exchange accounts and assigning rights to individual folders is also very easy with Tenfold, which was one of the main reasons for choosing Tenfold over 5 years ago. The operation of Tenfold is intuitive and simple in many areas. Tenfold is used in our company every day. Customer support via PremSecure is fast, efficient, and always goal-oriented. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

Sometimes Tenfold is a bit sluggish, and the page loads slowly, especially in the Exchange area and with drive permissions. However, from my perspective, this is bearable since nothing time-critical is being handled. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

The management of our Exchange accounts is a very big issue in our company, as we have many executive-secretary relationships. Unfortunately, at the moment there is no way to access the new Exchange permission structure (Graph API). This is unfortunately an issue that we still have to solve manually, especially in the area of calendar permissions. Review collected by and hosted on G2.com.

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5/6/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

7/7/2026

"Centralizes Identity Management with Efficiency"

5/5

What do you like best about tenfold?

I like Tenfold's ability to centralize identity and access management in a single platform. It provides a straightforward way to manage user access requests, approvals, and governance processes while maintaining clear visibility of user permissions. The approval workflows and access review features help ensure access is managed consistently and in line with organizational policies. I also value the recertification and reporting features, which assist with periodic access reviews and offer better visibility into user permissions. The centralized dashboard and automation of routine identity management tasks reduce manual effort, improve consistency, and support compliance and audit requirements. Tenfold helps simplify access requests, approvals, and recertification processes, providing good visibility and control over user permissions. The platform has supported our identity management processes successfully, and I find ongoing admin and upgrades to be manageable. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

One area that could be improved is the user interface, which can sometimes feel dated and less intuitive, particularly for users who don't use the platform regularly. Navigating between different functions and locating specific information can take time. The search and filtering capabilities could also be enhanced to make it easier to find users, resources, and requests in larger environments. In addition, some administrative tasks require multiple steps, so simplifying common workflows and improving overall performance would make day-to-day administration more efficient. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

I use Tenfold to streamline identity management, reduce manual efforts in access governance, and improve visibility of user permissions, ensuring better compliance and audit readiness. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

JD

Justin D.

Enterprise (\> 1000 emp.)

5/6/2026

"Comprehensive IAM tool, initially overwhelming"

5/5

What do you like best about tenfold?

I really appreciate the recertification of Teams and SharePoint/OneDrive shares in Tenfold, as it is truly helpful in everyday life. It gives me a much better overview of my shares. The event view on the domain controller is also great, as it consolidates all relevant information that helps an administrator with troubleshooting. Overall, these features make many things easier. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

It might seem very overwhelming at first, as an IAM is not yet a standard. In fact, Tenfold is a very nice and clear tool, but it's really difficult to handle without help. Especially when setting up the entire infrastructure, from creating a user to setting up, a consultant should definitely be on hand. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

I use tenfold for automatic user account creation, rights distribution, and lifecycle management. It facilitates the checking of AD accounts and simplifies the recertification of permissions, which gives us a better overview. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

DS

Dirk S.

Enterprise (\> 1000 emp.)

5/6/2026

"Efficient permission management with room for improvement"

4/5

What do you like best about tenfold?

I primarily use tenfold for managing and assigning permissions in our IT infrastructure, including Active Directory, group structures, file servers, and Exchange. I appreciate the clear structure and ease of use, which make permissions easily traceable and organized. The simple operation saves time and reduces errors when granting access. With the support of aikux and the tenfold team, the initial setup was very easy and quickly implemented. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

I see a need for improvement primarily in the update process, as the individual modules still need to be updated separately. A centralized and automated update mechanism would further reduce the effort. The configuration of on-premise mailboxes could be simpler and better integrated. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

tenfold solves the challenge for us of managing permissions in a structured, traceable, and efficient manner. It reduces administrative effort and ensures greater transparency in the allocation of access rights in our IT infrastructure. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Kordian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kordian F.")
KF

Kordian F.

IT Support Specialist

Mid-Market (51-1000 emp.)

7/2/2026

"Quick Integration, Efficient Automation"

5/5

What do you like best about tenfold?

I love the fast connectivity of tenfold. After installation, we were able to see results within the first 2 hours. We have never had such a simple software setup. Additionally, tenfold reduces the number of tickets that reach IT, and everything is clearly documented, who requested what, how, and when, and who approved it. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

Since the software is very extensive, it may be difficult at first to find the right menus. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

Tenfold automates our onboarding and offboarding process, reduces IT tickets, and clearly documents access requests. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Noah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noah S.")
NS

Noah S.

Fachinformatiker für Systemintegration

Enterprise (\> 1000 emp.)

5/6/2026

"User-friendly and Efficient with Smaller Challenges"

4.5/5

What do you like best about tenfold?

I love the ease with which one can navigate through Tenfold. It allows someone who needs permission for, for example, a VM, to easily request it through the Self Service, without anyone having to manually assign the group in the AD. The Setup Wizard also makes the setup relatively simple. Review collected by and hosted on G2.com.

What do you dislike about tenfold?

I have already had some problems when I had different tabs of Tenfold open. The program sometimes overwrites the person I last queried when I saved something. Review collected by and hosted on G2.com.

What problems is tenfold solving and how is that benefiting you?

I use Tenfold to manage AD accounts and file server permissions. It solves the problem that not every user needs access to the AD, as groups can be assigned directly through Tenfold. With the self-service, permissions can be easily requested. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

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