Telgorithm Reviews & Product Details

Telgorithm has been a great partner!

Any time I have had a question or needed assistance, the Telgorithm team is quick to reply and helpful in their support. Special shoutout to Dasi and Christian!

I especially appreciated their willingness to go above and beyond when I had a sensitive client situation. The Telgorithm team helped ease my concerns and gave me a better understanding of how setting up a phone number for our clients works.

The platform is well organized and purchasing phone numbers is super easy. The connection time from purchase of the number to full integration with our product is fast, usually within the same day or even hour! Review collected by and hosted on G2.com.

It would be helpful to have data about texts sent/received beyond the 48hr window, but I don't think that is actually something Telgorithm can control.

I would like a search bar on the Messaging Configs and Campaigns tabs. Sometimes I need to manually create a config and link it to the campaigns. I have to scroll through the campaigns until I can find the one I am looking for since there is no search option.

It would also be cool to be able to create a Messaging Config from within the Campaign settings.

The ability to duplicate a Messaging Config or have a template config would be great since ours are all the same except the titles (and the numbers connected).

These are not necessarily dislikes, just things that could make our process even smoother. Review collected by and hosted on G2.com.

We've used Telgorithm at Walla for several years now. The team there has always been very informative about any changes we need to be aware of and answered any of our questions thoughtfully and thoroughly. Their support is very easy to get in touch with and responds quickly. They have been a great partner for us and our clients as they integrate with our software with ease. Review collected by and hosted on G2.com.

As with any provider, they don't control certain regulatory changes in the industry. They do their best to manage these changes and communicate them appropriately. Review collected by and hosted on G2.com.

Telgorithm has been a great partner for our messaging needs. The customer support team has been responsive and genuinely helpful whenever we’ve needed guidance. Overall, it’s been a reliable solution that’s made our communications smoother and more consistent. Review collected by and hosted on G2.com.

The platform is still relatively new in the space, but they’re clearly moving in the right direction and improving quickly. Review collected by and hosted on G2.com.

Telgorithm has been such a great partner for Walla. Their support and implementation teams are always quick to respond and genuinely helpful whenever we need something. It’s clear they really care about their customers and go out of their way to make sure everything runs smoothly. Review collected by and hosted on G2.com.

Nothing major stands out! Any issues or questions that we have run into have been handled quickly and professionally. Review collected by and hosted on G2.com.

Customer support really sets Telgorithm apart. We once utilized a popular competitor and couldn't get answers. With Telgorithm, we get answers almost immediately. Review collected by and hosted on G2.com.

Being a bit newer, they don't have total feature parity with larger competitors, but they are adding features quickly (and methodically), so it really hasn't impacted us too much. Review collected by and hosted on G2.com.

excellent support and responsiveness when extra assistance is needed Review collected by and hosted on G2.com.

Still a newer player in the market but quickly evolving from a feature parity perspective and so any current frustrations are minimal Review collected by and hosted on G2.com.

The amazing staff! The support is proactive and always extremely timely whenever we need anyone on the Telgorithm team. They are helpful and can break down sometimes difficult to understand rules/laws about texting services. Review collected by and hosted on G2.com.

There are some international limitations. Review collected by and hosted on G2.com.

They are extremely easy to work with. Customer service is outstanding. Review collected by and hosted on G2.com.

Nothing that I can think of. It's all been good. Review collected by and hosted on G2.com.

Telgorithm offers a multitude of text communication features. They were incredibly easy to work with and the product was easy to get integrated with our system. One of their strongest points would have to be their customer support. Their people were not only able to be responsive, but they had extensive knowledge of the product and their industry. They were able to help walk us through some lengthy processes. Review collected by and hosted on G2.com.

One possible downside to Telgorithm is that they currently do not offer voice communications. Therefore, if someone wants to do text and voice they would need a different platform for the voice communications. Review collected by and hosted on G2.com.

- Each member of the Telgorithm support and engineering team is a proficient A2P expert. For inquiries concerning A2P Brand/Campaign registration, the Telgorithm team offers guidance that ensures guaranteed A2P compliance for your customers' campaigns.

- The APIs are thoroughly documented and user-friendly.

- The Telgorithm team not only accepts feature requests but also actively considers them for future development. Review collected by and hosted on G2.com.

Had I written this review before our company migrated from Twilio, I might have highlighted the absence of the call-forwarding feature as a drawback. Nevertheless, the engineering team introduced the v1/Voice/EnableVoiceFeature API shortly after onboarding, effectively resolving our issue. Review collected by and hosted on G2.com.