Telgorithm Reviews & Product Details

excellent support and responsiveness when extra assistance is needed Review collected by and hosted on G2.com.

Still a newer player in the market but quickly evolving from a feature parity perspective and so any current frustrations are minimal Review collected by and hosted on G2.com.

The amazing staff! The support is proactive and always extremely timely whenever we need anyone on the Telgorithm team. They are helpful and can break down sometimes difficult to understand rules/laws about texting services. Review collected by and hosted on G2.com.

There are some international limitations. Review collected by and hosted on G2.com.

They are extremely easy to work with. Customer service is outstanding. Review collected by and hosted on G2.com.

Nothing that I can think of. It's all been good. Review collected by and hosted on G2.com.

Telgorithm offers a multitude of text communication features. They were incredibly easy to work with and the product was easy to get integrated with our system. One of their strongest points would have to be their customer support. Their people were not only able to be responsive, but they had extensive knowldege of the product and their industry. They were able to help walk us through some lengthy processes. Review collected by and hosted on G2.com.

One possible downside to Telgorithm is that they currently do not offer voice communications. Therefore, if someone wants to do text and voice they would need a different plaform for the voice communications. Review collected by and hosted on G2.com.

- Each member of the Telgorithm support and engineering team is a proficient A2P expert. For inquiries concerning A2P Brand/Campaign registration, the Telgorithm team offers guidance that ensures guaranteed A2P compliance for your customers' campaigns.

- The APIs are thoroughly documented and user-friendly.

- The Telgorithm team not only accepts feature requests but also actively considers them for future development. Review collected by and hosted on G2.com.

Had I written this review before our company migrated from Twilio, I might have highlighted the absence of the call-forwarding feature as a drawback. Nevertheless, the engineering team introduced the v1/Voice/EnableVoiceFeature API shortly after onboarding, effectively resolving our issue. Review collected by and hosted on G2.com.

We're a startup that was originally with Twilio but after needing better control and better pricing, we switched to Telgorithm. The API integration itself was very easy and required minimal hand-holding from the team. The one piece that I appreciate the most from Telgorithm is their customer service team. The turnaround time on even some of our most complicated questions can be measured in minutes, if not seconds. They are by far the quickest, and most informative business partner that we have.

Overall, Telgorithm is an easy API integration and an easy recommendation. Their tools are user intuitive and their APIs were easy to use! Review collected by and hosted on G2.com.

Currently, they only support texting within the US so this does impact a small portion of our international customers. Review collected by and hosted on G2.com.

I like the Telgorithm dashboard and user interface, as well as their detailed knowledgebase which I use almost daily. Review collected by and hosted on G2.com.

The employees do not also seem certain or to understand the information that they are relaying to us, and this is the reason for using Telgorithm, to have the services of a company that better understands the process. Review collected by and hosted on G2.com.

Telgorithms platform is incredibly easy to integrate into any application or service, with robust documentation and support. With Telgorithm, you can customize messages, access valuable analytics, and ensure security and compliance. Review collected by and hosted on G2.com.

Not that much they have been quite responsive Review collected by and hosted on G2.com.

The team has been fantastic in providing guidance with the initial implementation, and they continue to be incredibly helpful navigating the waters of A2P 10DLC as well as other technical issues and best practices. We rarely have any issues, but when we do, the team consistently goes above and beyond to help. I'm really glad I found Telgorithm to provide this solution for our company. Review collected by and hosted on G2.com.

I don't have anything negative to say about the product or service. Review collected by and hosted on G2.com.