--- title: Teletrac Navman Reviews meta\_title: 'Teletrac Navman Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Teletrac Navman works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Teletrac Navman Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Teletrac Navman's **customer support** for their efforts in addressing issues effectively despite platform limitations. [(1 mentions)](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309860&qs=pros-and-cons#reviews) Users appreciate the **helpful support** from Teletrac Navman representatives in addressing platform-related issues. [(1 mentions)](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309874&qs=pros-and-cons#reviews) Users note the **mobile limitations** of Teletrac Navman, citing outdated technology and insufficient customer support. [(1 mentions)](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309884&qs=pros-and-cons#reviews) Users experience significant **poor customer support** with Teletrac Navman, leading to more downtime than uptime. [(1 mentions)](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309889&qs=pros-and-cons#reviews) Users express concerns over **technical issues** due to outdated technology and insufficient customer support from Teletrac Navman. [(1 mentions)](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309866&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Teletrac Navman ##### 1. Customer Support Users commend Teletrac Navman's **customer support** for their efforts in addressing issues effectively despite platform limitations. [ See 1 mentions ](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309860&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Helpful Support, But Frequent Downtime and Outdated Tech" What do you like about Teletrac Navman? Peter Longtin did his best to help us with issues platform has issues beyond the control of reps ##### 2. Helpful Users appreciate the **helpful support** from Teletrac Navman representatives in addressing platform-related issues. [ See 1 mentions ](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309874&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Helpful Support, But Frequent Downtime and Outdated Tech" What do you like about Teletrac Navman? Peter Longtin did his best to help us with issues platform has issues beyond the control of reps ### Top Cons or Disadvantages of Teletrac Navman ##### 1. Mobile Limitations Users note the **mobile limitations** of Teletrac Navman, citing outdated technology and insufficient customer support. [ See 1 mentions ](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309884&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Helpful Support, But Frequent Downtime and Outdated Tech" What do you dislike about Teletrac Navman? Way behind on tech front, Cheap hardware lack of customer support. over the tenure of us being a customer we had more down time then uptime. ##### 2. Poor Customer Support Users experience significant **poor customer support** with Teletrac Navman, leading to more downtime than uptime. [ See 1 mentions ](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309889&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Helpful Support, But Frequent Downtime and Outdated Tech" What do you dislike about Teletrac Navman? Way behind on tech front, Cheap hardware lack of customer support. over the tenure of us being a customer we had more down time then uptime. ##### 3. Technical Issues Users express concerns over **technical issues** due to outdated technology and insufficient customer support from Teletrac Navman. [ See 1 mentions ](https://www.g2.com/products/teletrac-navman/reviews?filters%5Bsentiment_snippet%5D=2309866&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.0/5 "Helpful Support, But Frequent Downtime and Outdated Tech" What do you dislike about Teletrac Navman? Way behind on tech front, Cheap hardware lack of customer support. over the tenure of us being a customer we had more down time then uptime. ![Henry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry S.") HS Henry S. MR Small-Business (50 or fewer emp.) 7/17/2026 "We had a miserable experience with Teletrac Navman" 0/5 What do you like best about Teletrac Navman? There was nothing we found useful or productive about this system Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Poor support, failed to perform integrations that were promised, frequent hardware failure and difficulty replacing failed hardware. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? This product created more problems than it solved for us Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 10/30/2025 "Helpful Support, But Frequent Downtime and Outdated Tech" 1/5 What do you like best about Teletrac Navman? Peter Longtin did his best to help us with issues platform has issues beyond the control of reps Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Way behind on tech front, Cheap hardware lack of customer support. over the tenure of us being a customer we had more down time then uptime. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? That was the issue with Teletrac Navman they did help you fix problems they just hope it goes away on it's own Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JS Josh S. Service Director Mid-Market (51-1000 emp.) 11/3/2022 "Reliable Service" 4/5 What do you like best about Teletrac Navman? Easy to use, reliable mobile and web access Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Rural areas seem to have spotty satellite signal Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? Improving reliability of network Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 3/3/2022 "We have had extreme amounts of trouble getting Teletrac to work with us on everything." 0/5 What do you like best about Teletrac Navman? Honestly, nothing. I have found very little that Teletrac has been able to do that has worked out the way it should. Teletrac does not correspond with our other systems easily nor consistantly. I was able to set up KeepTruckin to interface with our maintenance software without the help of anyone from KeepTruckin. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? The reports that we are offered do not allow for ease of use. Getting the information out of the reports is difficult, as well as getting the same information from multiple reports. For example miles for a truck on one report will say 100, and on another report they will be completely different. I have tried numerous times a month since November (it is now March) for Teletrac to finish the API set up with our maintenance software. The responses back from the Teletrac API team are few and far between. There is no support from our account rep and/or support when we have problems or need help answering a question. When we have ELD issues we are constantly told that there is just no way Teletrac can fix the issue. Review collected by and hosted on G2.com. Recommendations to others considering Teletrac Navman: I would suggest they look at other options. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? Teletrac does an adequate job of tracking the trucks. The performance of Teletrac as far as tracking trailers is below par. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SM Shelly M. Safety Director Small-Business (50 or fewer emp.) 2/28/2022 "Helpful Tech Support" 3/5 What do you like best about Teletrac Navman? I like that when I call for help, they help. If I need to have one of my drivers call, Tech support will make sure they follow up with me to verify that everything is working correctly. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? The ELD unit itself it always messing up. It is like it is very sensitive and the slightest miss can cause problems. Some drivers do not log out. I would like it to be able to log out if the bus is turned off, that way it not put the driver in a logged in status, once it logged out, the driver would have to log in again, to make sure that they are in the correct mode, and if the wash crew starts the bus, it will not put the driver back in driving mode. Review collected by and hosted on G2.com. Recommendations to others considering Teletrac Navman: I should not have to call tech support daily to have them check to see why a bus is not reading correctly. I should just have to monitor the drivers. Everyday I have to call and get a case number because teletrac is not reading the driver or not tracking correctly. This should not be happening. Once the driver logs in, everything should work smoothly. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? The upgrade is a huge problem for me. The tech that installed the ones this month did not complete his job and now there are issues with most of those. Tech support has been helping get them back up and running. Review collected by and hosted on G2.com. Show More 3/3/2022 Validated ReviewerIncentivizedSource: Seller invite RA Rachel A. Administrative Assistant Mid-Market (51-1000 emp.) 11/15/2021 "Great tracking system for trailers as well" 4/5 What do you like best about Teletrac Navman? It's great that I can track the trailers in real-time to keep up with where they are currently located. I like that there is a lot of options for the information on the trailers. It's also nice that can arrange things on the system in a way that is most useful to me, so that the information I need is first and foremost when I open Teletrac. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Sometimes the tracking isn't as up to date if there are GPS dead spots. Then I have to wait until the trailer is through the dead spot so I can know where it is located. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? The benefit is that we know where our trailers are located when they have been misplaced or are being moved slowly, or the information given to us is inaccurate. It's nice to just log in and look if we aren't sure where our trailer was taken to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 11/18/2021 "Teletrac Navman March 2022 Review" 5/5 What do you like best about Teletrac Navman? Currently it is the Technical Support. We receive excellent Tech support from all the support lines. They are prompt, professional, knowledgeable and polite. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Sometimes getting the correct parts to fix an issue can be challenging. There can be several things causing a problem. Selecting the one that is the problem can be hard to diagnose. Review collected by and hosted on G2.com. Recommendations to others considering Teletrac Navman: Give it a chance. The tech support is exceptional. The Garmin tablet is an excellent feature not always provided by an ELD company. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? As you know, ELD's are required. I like that both the ELD and the Navigation is provided on the Garmin tablet provided with the system. They are very nice tablets. Review collected by and hosted on G2.com. Show More 3/3/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 11/23/2021 "Reliable and friendly to use" 4.5/5 What do you like best about Teletrac Navman? From my perspective as an administrator, I can say I have all the info I need in the dashboard, especially the HOS menu and the graphs that every day give me an instant photo of the business. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? Some menus are not easy to follow, particularly the reports and the part to assign vehicles to groups, and in case you need to unassign them, I still can't do it. There is a question mark at the top right side, but when you ask, it takes you to the portal and asks you again for your password, like the guide is not integrated. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? It helps with the locations of our units; definitely with the HOS of our drivers. It is a plus to have a record of maintenance in the units. Of course, it helps us to manage distances and time to deliver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DK diane k. S Mid-Market (51-1000 emp.) 11/16/2021 "Recommending Teletrac" 5/5 What do you like best about Teletrac Navman? Customer service is very helpful; within minutes, I will hear back either through email or phone call and they always follow up. They are continuously improving software and staying up to date. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? With certain modifications, I can no longer see my entire fleet, which prompts me to reach customer service. Also, after a few years of service, we have never figured out how to view the milage on the trucks correctly. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? The change from paper logs to digital monitors has tremendously increased productivity for all of my drivers. The GPS is great where I can now see all of my drivers in real-time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 7/28/2022 "Not happy at all" 0/5 What do you like best about Teletrac Navman? We were customers for 20+ years back when you would call in to a phone number for updates on the truck location and they would fax reports of truck locations. Review collected by and hosted on G2.com. What do you dislike about Teletrac Navman? 0 customer service at all. Couldn't get a hold of anyone. Couldn't add new trucks. Review collected by and hosted on G2.com. What problems is Teletrac Navman solving and how is that benefiting you? Truck locating software Review collected by and hosted on G2.com. 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