I appreciate Telagus’s flexible visual campaign builder. It enables us to quickly build distinct journeys for leads without needing internal IT support. I particularly like how we can set up multi-step nurture paths and test different messaging variations to boost conversions. Another feature I value is the real-time pipeline dashboard, which aggregates all engagement and lead-source data in one view. This helps us manage overlapping campaigns efficiently and adjust strategies without IT assistance. Additionally, the centralized pipeline reporting is incredibly useful, allowing us to spot underperforming nurture flows and make necessary adjustments. Review collected by and hosted on G2.com.

Telagus' native social media integration is fairly limited for our agency work. When running DTC social-driven ad campaigns, it cannot directly pull granular social engagement metrics. We have to export social data separately and manually cross-reference it against Telagus lead records, which adds extra work amid overlapping tight client campaign delivery timelines. I would like Telagus to pull native post-level engagement and ad-click metrics directly inside its dashboard. Right now for our DTC client social campaigns, we manually import likes, clicks, and conversion signals. Built-in social attribution would match social interactions to pipeline leads, removing tedious spreadsheet cross-checking when we compile monthly performance reports for our agency stakeholders. We pair Telagus with our main CRM and third-party social media management platform for both B2B and DTC agency clients. Sync gaps mean social-sourced leads do not always populate Telagus automatically. We manually input those prospect records, which adds extra busywork when we juggle multiple concurrent client campaign deliverables and tight reporting deadlines. Review collected by and hosted on G2.com.

It’s extremely user-friendly. My sales team finds it much more convenient to use than Zoho CRM. the value for the offer is really worth it. The support team has been very active and helpful throughout. Review collected by and hosted on G2.com.

The Filter option to improve. It becomes easier to manage the columns Review collected by and hosted on G2.com.

I really like how easy Telagus is to use and how it keeps our communication organized. It helps the team collaborate more efficiently, saves us time, and makes it easier to manage tasks and client conversations in one place. The platform is reliable and improves our overall workflow. The initial setup was very easy, which was a plus. Review collected by and hosted on G2.com.

One thing that could be improved is the speed and responsiveness at times, especially when handling larger workloads. It would also be helpful to have more customization options and smoother integration with other tools. Review collected by and hosted on G2.com.

I really appreciate Telagus for its true end-to-end workflow unification. It's a single source of truth for the entire business lifecycle, seamlessly integrating everything from lead capture to project management, customer retention, and HR operations. I love how every module communicates natively, eliminating the need for custom APIs, CSV exports/imports, or broken syncs. This creates automated workflows and reduces administrative bottlenecks significantly. The way a lead captured via Telagus is instantly added to the CRM and integrated into personalized marketing and sales processes without manual effort is fantastic. The unification includes everything from automating project creation when a deal is closed, to syncing payment statuses and updating customer purchase history, which makes post-purchase marketing campaigns a breeze. Also, the integration with HR operations ensures real-time syncing of team capacity with project management, preventing project delays. Telagus cuts 40–60% of administrative work across different teams, making cross-functional team collaboration much more efficient. The platform is particularly noteworthy for its US-focused lead generation and attribution tools, making it perfectly tailored for local and regional US business success. Moreover, Telagus’ initial setup is straightforward and accessible, even for teams without dedicated DevOps or IT, which is a huge plus. Review collected by and hosted on G2.com.

I find the report builder in Telagus a bit lacking. It's functional for standard metrics, but it doesn't have advanced filtering options or custom calculated fields. Plus, there's no ability to export white-labeled reports, which makes it tough to create tailored analytics for stakeholders or clients. Review collected by and hosted on G2.com.

I have seen a couple of CRM softwares so far, but I must say Telagus has really got my attention. The dashboard has really impressed me a lot, It concisely presents a glimpse of all the stuff that needs immediate attention. Thanks to this I never miss a client and respond to them always on time. I really found it very easy to implement this, all the features are so simple and aptly spaced we don't have to search around be it SMS, email, grouping, having a check and track on all the cold calls had never been so easy. Thanks to Telagus!!! Review collected by and hosted on G2.com.

AI !!!! This is a big thing needed for the present trend. If Telagus can integrate this, creating custom emails will be faster and hand holds newly joined interns/freshers. I would recommend to please get this thing in, this could definitely make the software stand out and help us in analyzing the way we are heading. So far, this is something I think that can be improved on.... Review collected by and hosted on G2.com.

We are a security/alarms company that relies on the internet for our lead source and manages our jobs and after-sales service like repairs or annual servicing. Telagus has really helped us get organised and helped us close more sales, its really easy to operate, and the support is great. We have kept our customers fully informed with useful tools like email and SMS marketing, we also enjoy using the dashboard which lets us see the whole business operation including the sales pipeline. The quotation tool is brilliant as it keeps a template of all items for future use and you can send the quotes out for e-signing. Review collected by and hosted on G2.com.

The only thing that could be better is the email automation tool, its a bit difficult to use. Review collected by and hosted on G2.com.

Every thing in one place you will track your campaigns manange your data base see your growth. Review collected by and hosted on G2.com.

Some bugs in loading in campaign page and email template. Review collected by and hosted on G2.com.

Telagus and the staff were very patient with me and walked me through many of my challenges step-by-step. I felt that their consistent follow up was one of the biggest strengths. Review collected by and hosted on G2.com.

So far so good! There's always room for Jell-O, and I really don't know what to complain about because they did do everything that I requested and there was great follow up. Review collected by and hosted on G2.com.

Full understanding of my vision for how my CRM should be tailored for my business before proceeding. Patience was also appreciated as I know what I need and want, but am not very tech savvy. To add, the support given thereafter has also been fantastic. Review collected by and hosted on G2.com.

No downside. Everything I am happy with. Review collected by and hosted on G2.com.

the degree of automation and control it gives in data management, project management and complex workflow is what makes Telagus a very powerful tool. Review collected by and hosted on G2.com.

Telagus lacks efficient customer support. When you invest in marketing automation for your business you expect assistance in installation, training, troubleshooting etc Review collected by and hosted on G2.com.