[ Tekmetric Reviews ](https://www.g2.com/products/tekmetric/reviews) [ Tekmetric Reviews ](https://www.g2.com/products/tekmetric/reviews) # Tekmetric Features ##### ## Operations Management - Auto Shop Management (5) Appointment Scheduling Manages an appointment calendar, allocates service times and assigns jobs to technicians. Inventory Management Tracks inventory levels and automates reordering processes. Task Management Manages work orders, tracks progress on repairs, and ensures timely completion. Digital Vehicle Inspection (DVI) Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs. Employee Management Manages work schedules, tracks employee productivity, and handles payroll. Show More ##### ## Customer Relationship Management - Auto Shop Management (3) Automated Reminders Automates reminders and follow ups for appointments. Marketing Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc. CRM Manages customer information, service history, and communication. Show More ##### ## Financial Management - Auto Shop Management (3) Reports and Analytics Provides detailed reports on business metrics. Billing and Invoicing Automates creation of invoices and receipts. Estimating Creates detailed cost estimates for services and repairs. Show More ##### ## Additional Functionality (63) Parts Management Track parts inventory levels and manage re-stocking SMS Messaging Send messages via SMS CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Scheduling Plan availability and assign specific time slots for tasks and resources Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Inventory Management Track and manage inventory levels to maintain proper supply Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Repair Tracking Allows service businesses to track ongoing repairs Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Service History Track work performed and resources used for past customers, sites, or assets Electronic Payments Electronically collect payments for goods or services Vehicle Tracking Real-time vehicle tracking for monitoring location, route, speed, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Work Order Management Creating, assign, and track jobs and/or tasks for work orders Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Generative AI Use AI to generate content in the form of text, images, videos, etc. Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Inventory Control Monitor product stock levels Job Costing Calculate total itemized costs, including initial costs and any changes Order Management Manage and track customer orders for goods, investments, or any other purchases Third-Party Integrations Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases Employee Time Clock Tracks the time an employee has worked VIN Decoder Purchase Order Management Create, send, and track purchase orders and their statuses Labor Rates Track, manage, and standardize customer rates for services performed by technicians Quotes/Estimates Generate quotes or estimates for customers Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Customizable Reports Alter the layout and content of reports QuickBooks Integration Integrates with QuickBooks Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Multi-Location Manage and support multiple locations Billing & Invoicing Create, manage, and send invoices or bills to customers AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Progress Tracking Reporting on how each user, task or process has advanced since its initiation Time Tracking Measure and track time including hours worked and paid time off (PTO) Marketing Management Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Appointment Scheduling Schedule appointments via a calendar Customer History Access previous interactions or concerns to maintain customer relationships Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Reminders Timed notification for any upcoming task, deadline, appointment, or activity Job Tracking Track and visualize the status of an ongoing job and the time spent on tasks or projects Labor Cost Reporting Report on the allocation and distribution of labor costs across projects VIN Lookup Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prioritization Arrange tasks based on the level of priority or urgency Data Import/Export Import and export data to and from software applications Workflow Management Create, design and manage workflows for repetitive tasks Electronic Signature Digitally sign online documents Vehicle Information Allows fleets and service businesses to track information about their vehicles. Employee Scheduling Assign working shifts or tasks to employees based on their availability User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Records Management Ability to record, store, update, and retrieve information Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Estimating Estimate expected cost based on various factors before a project begins Chat/Messaging Communicate using direct chat or messages within the system Document Management Store, manage, and track all electronic documents in a centralized location Show More ## Top-Rated Alternatives [ ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") AutoLeap 4.8/5(750) ](https://www.g2.com/products/autoleap/reviews) [ ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey") Shopmonkey 4.6/5(410) ](https://www.g2.com/products/shopmonkey/reviews) [ ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") Shop-Ware 4.9/5(41) ](https://www.g2.com/products/shop-ware/reviews) [ View All Alternatives ](https://www.g2.com/products/tekmetric/competitors/alternatives) Tekmetric Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_938484d0574bd70e6d34241cd9b7c571/mitchell-1-automotive-repair.jpeg "Product Avatar Image") Mitchell 1 Automotive Repair 3.8/5(21) [ Compare Now ](https://www.g2.com/compare/mitchell-1-automotive-repair-vs-tekmetric) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_49b0606bd5e6755a87f846455ce0929d/autoleap%282%29.png "Product Avatar Image") AutoLeap 4.8/5(750) [ Compare Now ](https://www.g2.com/compare/autoleap-vs-tekmetric) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_61d39d7cfbdc4f5cbc80c3708025dcf4/shopmonkey.jpg "Product Avatar Image") Shopmonkey 4.6/5(410) [ Compare Now ](https://www.g2.com/compare/shopmonkey-vs-tekmetric) ##### Categories on G2 [Auto Repair](https://www.g2.com/categories/auto-repair)[Auto Shop Management](https://www.g2.com/categories/auto-shop-management) ##### Explore More [AdButler vs Google Ad Manager for a small independent publisher: which gives better control over direct deals and yield?](https://www.g2.com/discussions/adbutler-vs-google-ad-manager-for-a-small-independent-publisher-which-gives-better-control-over-direct-deals-and-yield)[What JDK runtimes include the best performance monitoring and optimization tools for complex production environments?](https://www.g2.com/discussions/what-jdk-runtimes-include-the-best-performance-monitoring-and-optimization-tools-for-complex-production-environments)[What are the top endpoint security services that provide actionable intelligence about threat actors without generating alert fatigue?](https://www.g2.com/discussions/what-are-the-top-endpoint-security-services-that-provide-actionable-intelligence-about-threat-actors-without-generating-alert-fatigue%20) [Operating Revenue](https://www.g2.com/glossary/operating-revenue-definition)[Top identity check apps for my software startup](https://www.g2.com/discussions/top-identity-check-apps-for-my-software-startup)[Pros and Cons Details](https://www.g2.com/products/tekmetric/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)