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TechnoRiver

By TechnoRiver

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TechnoRiver Reviews & Product Details

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TechnoRiver Reviews (2)

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TechnoRiver Reviews (2)

4.5
2 reviews

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PG
Senior Portfolio Manager
Online Media
Enterprise (> 1000 emp.)
"Creation of content and management of remote devices"
What do you like best about TechnoRiver?

TechnoRiver has been of great benefit to us as we manage the digital signage network. By the way, TechnoRiver has a quite user-friendly interface that allows members of the team with different levels of IT literacy to work with content effectively. Review collected by and hosted on G2.com.

What do you dislike about TechnoRiver?

There are disadvantages to the TechnoRiver as well: no effective native reporting instruments are provided. In order to understand the effectiveness of our digital signage campaigns we have to export the data and use different analytical tools. Review collected by and hosted on G2.com.

FA
HR Analyst
Enterprise (> 1000 emp.)
"Ensures all customer inquiries are promptly addressed"
What do you like best about TechnoRiver?

TechnoRiver has been a positive change for handling our customer communication contacts. It enables one to consolidate all touch points – voice, email, social media in one console with a single interface. Review collected by and hosted on G2.com.

What do you dislike about TechnoRiver?

The generation of reports on KPI values that involve metrics such as average response time and resolution rate can only be done through exporting the data and then analyzing it with other tools. Review collected by and hosted on G2.com.

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