--- title: Leads Reviews meta_title: 'Leads Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Leads works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 2 scale: '5' date_modified: '2026-09-23' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Leads Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the accuracy of Leads, noting its ability to track every website visitor effectively. (1 mentions)
Users value the simple and fast dashboard of Leads, enhancing their visitor tracking experience effectively. (1 mentions)
Users find the contact limitations of Leads restrictive, especially with only 100 identified users in the free plan. (1 mentions)
Users find the UI outdated and call for an upgrade, especially for better compatibility with Brave browser. (1 mentions)

Top Pros or Advantages of Leads

1. Accuracy
Users appreciate the accuracy of Leads, noting its ability to track every website visitor effectively.
See 1 mentions

See Related User Reviews

Santosh A.
SA

Santosh A.

Small-Business (50 or fewer emp.)

3.0/5

"Visitor Identification"

What do you like about Leads?

I tracks every visitor of website. Its dashboard is very simple and fast.

2. User Interface
Users value the simple and fast dashboard of Leads, enhancing their visitor tracking experience effectively.
See 1 mentions

See Related User Reviews

Santosh A.
SA

Santosh A.

Small-Business (50 or fewer emp.)

3.0/5

"Visitor Identification"

What do you like about Leads?

I tracks every visitor of website. Its dashboard is very simple and fast.

Top Cons or Disadvantages of Leads

1. Contact Limitations
Users find the contact limitations of Leads restrictive, especially with only 100 identified users in the free plan.
See 1 mentions

See Related User Reviews

Bhumika B.
BB

Bhumika B.

Small-Business (50 or fewer emp.)

5.0/5

"Best Lead generation tool"

What do you dislike about Leads?

It gives only 100 identify users in free plan

2. Outdated Information
Users find the UI outdated and call for an upgrade, especially for better compatibility with Brave browser.
See 1 mentions

See Related User Reviews

Santosh A.
SA

Santosh A.

Small-Business (50 or fewer emp.)

3.0/5

"Visitor Identification"

What do you dislike about Leads?

UI is outdated, need upgrade. I am using Brave browser and maybe it was not optimized for Brave. Developers please check.

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Santosh A.
SA
Santosh A.
President - Nepal
Information Technology and Services
Small-Business (50 or fewer emp.)
"Visitor Identification"
3/5
What do you like best about Leads?

I tracks every visitor of website. Its dashboard is very simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Leads?

UI is outdated, need upgrade. I am using Brave browser and maybe it was not optimized for Brave. Developers please check. Review collected by and hosted on G2.com.

Bhumika B.
BB
Bhumika B.
Small-Business (50 or fewer emp.)
"Best Lead generation tool"
5/5
What do you like best about Leads?

Identifying small business is possible with this tool now. This solution is not dependent on cookie & IP based identification Review collected by and hosted on G2.com.

What do you dislike about Leads?

It gives only 100 identify users in free plan Review collected by and hosted on G2.com.

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