# Teamwork Commerce Reviews **Vendor:** Teamwork Commerce **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About Teamwork Commerce Teamwork Commerce is a cloud-based, omnichannel retail management system focused on mobile solutions for retail stores, specifically by utilizing mobile iOS devices.Teamwork Commerce has built a retail management suite that gives retailers and store associates the best tools to sell more, sell better, and provide a personalized experience to every customer. Since Teamwork Commerce is built with a service-oriented architecture, the software readily integrates with other applications and services. Teamwork’s integrative capabilities enable the retailer to add other service providers to make their operations smoother and more unique. We are developing and leading the most innovative retail management software solution available to the retail market and have the top brands as customers. We have turned the generic POS into a unified commerce platform that allows a retailer to achieve frictionless commerce. ## Teamwork Commerce Pros & Cons **What users like:** - Users value the **convenience** of Teamwork Commerce, highlighting features that enhance collaboration and shift management. (1 reviews) - Users appreciate the **user-friendly experience** of Teamwork Commerce, enhancing collaboration and efficiency in their workdays. (1 reviews) - Users value the **efficiency** of Teamwork Commerce, appreciating features that enhance collaboration and streamline workflows. (1 reviews) - Users find the **user-friendly features** of Teamwork Commerce enhance collaboration and simplify daily operations. (1 reviews) ## Teamwork Commerce Reviews ### 1. Practicle, easy to use and very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kristy B. | ASL Interpreter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Teamwork Commerce?** Many of the features in Teamwork create a user friendly experience alone and with co workers. The reminders are a great advantage for any work day and the ability to swap shifts with any co worker creates an easier shift give away option. **What do you dislike about Teamwork Commerce?** The platform does look aged and an updated appearance could make it look more appealing to companies. **What problems is Teamwork Commerce solving and how is that benefiting you?** Scheduling a large corporation can be confusing and hard to keep track of. This is an all in one scheduling platform with very little training needed. ### 2. Easy and necessary integration to take advantage of all the resources **Rating:** 4.0/5.0 stars **Reviewed by:** Stephan C. | Líder CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Teamwork Commerce?** With Teamwork, you can fully control your company's daily performance. This ERP allows easy integration with other platforms; in our case, with Sugar CRM, this gives us data management advantages because we optimize time, and at the same time, we can have the best of both services. **What do you dislike about Teamwork Commerce?** Some integrations that we have tried to do with TeamWork require a number of work hours or an agency supporting the process to ensure that the services we have contracted are getting the most out of it. **What problems is Teamwork Commerce solving and how is that benefiting you?** Thanks to TeamWork, we can have control and order in all our online and physical channel sales since from the moment the deal is registered at the POS, we can also manage logistics and control inventory. ### 3. Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Ray C. | IT (manage/support/design all ascpects of the orgainzation IT requirements), Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Teamwork Commerce?** The real truth here is not only is the product a forward-thinking, adaptable, analytical must-have solution for retail, the team is strong, supportive and not only reactive but proactive. This is what's needed in today's requirements for the full POS experience from being a customer, a clerk, a store manager/owner, a franchisee model and from a data analysis expert that focuses on sales trends. The special project team has the utmost skills as it relates to product knowledge, integration options and reporting options. The integration team not only provides the tools to build your own and make recommendations, but they also configure existing integrations to online solutions they can support the build to newer solutions, especially the current trend of delivery. The systems team provides data importing options as it relates to large qty of coupons, and customer cards (loyalty) they also provided a direct VPN connection to the data for our specialized analytical reporting. **What do you dislike about Teamwork Commerce?** This is a tough one, if I have any dislikes I make sure and communicate them with the potential for them to be added in a future release, they have an open policy for suggestions. **What problems is Teamwork Commerce solving and how is that benefiting you?** Our latest project is the ability to process online delivery orders from various providers through a centralized solution directly to the POS system thus allowing our stores to process the order as if it was an in-store order. The benefit is huge, no hardware is required, iOS app-based with notification enabled to prompt the clerk to manage the order. We can now remove the 1-x other devices for the delivery solutions and all sales data is 100% accurate for reporting and inventory management. We control every item (all details, images and prices) in the cloud-based backend of the POS for all online solutions. ### 4. Unpolished, but works. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Teamwork Commerce?** The reporting is great, very user-friendly, especially with the addition of Looker. Highly recommend custom reports or report consultation from the start. The support team is responsive and helpful. The system works, integrations are reasonably stable. **What do you dislike about Teamwork Commerce?** It appears incomplete, there is no cohesion while working through the platform. The backend interface is inconsistent, functionality differs between sections, and fields are referenced differently in different places. This is one of our team's biggest pain points, it has hindered our data and warehouse team. We were pitched an OOBE that was highly dynamic and flexible, but that is not the case. The potential is there, but it has to be custom-built and comes with a heavy queue. The custom barcoding solution is devastatingly clunky and inefficient. The integration with Shopify is stable and works, but could be a little more dynamic/flexible. **What problems is Teamwork Commerce solving and how is that benefiting you?** We needed a direct integration with Shopify and a modern POS. Those needs were mostly satiated. Things are a little clunky, but you can make them work or find a workaround. ### 5. Teamwork Retail POS and OMS **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Teamwork Commerce?** Their POS is slightly better but still very basic. **What do you dislike about Teamwork Commerce?** The OMS is worst i have ever worked with **Recommendations to others considering Teamwork Commerce:** Its worth for only a mom and pop store. Doesn't scale, unprofessional support and not even a true order management system. I would not recommend their OMS solution at all and maybe their POS is ok. **What problems is Teamwork Commerce solving and how is that benefiting you?** We are using for our Retail POS and Order management system. We have wired both the systems with our frontend ecommerce and backend WMS for cross channel operations. ### 6. One of the better retail POS systems I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Teamwork Commerce?** Ease of processing point-of-sale transactions, maintaining client records, store inventory records. Teamwork Retail is, by far, one of the most user-friendly POS systems I have ever used. I would recommend this POS system for small to midsize businesses. **What do you dislike about Teamwork Commerce?** Occasional glitches and unusual requirements to move between certain screens. For example, one must click a UPC scanner 2X in order to bring up a keyboard onscreen **What problems is Teamwork Commerce solving and how is that benefiting you?** Retail POS, inventory, client retention and loyalty programs, reconciliation of receipts ## Teamwork Commerce Discussions - [What is Teamwork Commerce used for?](https://www.g2.com/discussions/what-is-teamwork-commerce-used-for) - [View Teamwork Commerce pricing details and edition comparison](https://www.g2.com/products/teamwork-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A51%3A45+-0500&secure%5Bsession_id%5D=a78fc291-bf3b-48f2-8b4a-ee2e674528ca&secure%5Btoken%5D=32e068e7e5081ef4c629255655951bd45d255568f219150caae8fab9ea9f2415&format=llm_user) ## Teamwork Commerce Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Log/Shift Notes **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top Teamwork Commerce Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews)