Tealium Features
Administration (6)
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Data Modelling
Tools to (re)structure data in a manner that allows extracting insights quickly and accurately
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Recommendations
Analyzes data to find and recommend the highest value customer segmentations.
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Workflow Management
Tools to create and adjust workflows to ensure consistency.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Configurable Workflow
Configure existing workflows to meet your organization's needs
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Compliance (5)
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Sensitive Data Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Training and Guidelines
Provides guidelines or training related to sensitive data compliance requirements,
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Policy Enforcement
Allows administrators to set policies for security and data governance
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Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Data Quality (3)
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Data Preparation
Curates collected data for big data analytics solutions to analyze, manipulate, and model
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Data Distribution
Facilitates the disseminating of collected big data throughout parallel computing clusters
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Data Unification
Compile data from across all systems so that users can view relevant information easily.
Data Sourcing (6)
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Data Enrichment
Uses external data sources to improve customer profiles.
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Expandability
Can be updated to accept new sources and types of data.
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Multiple Devices
Can engage with customers across any device with a consistent message.
Email Marketing
Create and send email blasts/campaigns
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Real-Time Data
Receive data and information in real time
Intelligence (3)
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Marketing Metrics
Provides analysis of marketing program ROI and efficiency.
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Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
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Recommendation Engine
Uses artificial intelligence to provide suggestions based on desired outcomes.
Functionality (9)
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Dashboard
Offers a dashboard to capture, store, and manage granular user consents
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Reporting
Provide reporting functions showing granular data to demonstrate compliance to regulators
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Integrations
Integrates with marketing software and other analytical tools
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End-user management
Allows end-users to manage their preferences online
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Audit trails
Shows audit trails of how user consent preferences have changed
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APIs
Offers APIs to link to your data
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Mobile SDK
Offers a mobile SDK to use consent management tools on mobile apps
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Customizable design
Offers customizeable designs to match corporate branding
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Server-side storage
Offers server-side storage of consent, not client-side, for compliance reporting purposes
Platform Basics (2)
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Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
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Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (4)
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Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
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Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
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Dashboards
Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
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Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
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Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
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Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
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Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Development (2)
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Pre-built Connectors
Facilitiates API development and integrations with prebuilt connectors, templates, and examples.
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Custom Connectors
Provides the ability to create connectors from existing services and APIs in catalog.
Management (2)
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Reporting and Analytics
Provides dashboards to gain real-time insights into API performance, usage, and errors.
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Data Mapping
Facilitates to and fro data map according to the data model between applications/web services.
Integration Options (4)
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ERP Systems
Provides integrations to ERP Systems.
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Accounting Systems
Provides integrations to accounting Systems.
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CRM and Marketing Automation Systems
Provides integrations to customer relationship management and marketing automation systems.
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EDI
Provides integrations to EDI service providers.
Management (16)
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Business Glossary
Lets users build a glossary of business terms, vocabulary and definitions across multiple tools.
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Data Discovery
Provides a built-in integrated data catalog that allows users to easily locate data across multiple sources.
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Data Profililng
Monitors and cleanses data with the help of business rules and analytical algorithms.
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Reporting and Visualization
Visualize data flows and lineage that demonstrates compliance with reports and dashboards through a single console.
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Data Lineage
Provides an automated data lineage functionality which provides visibility over the entire data movement journey from data origination to destination.
Data Visualization
Graphical representation of data
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Hierarchy Management
Captures and manages data hierarchy and definitions.
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Reference Data Management
Helps integrate external and internal reference data such as industry codes, entity identifiers, country codes etc used to categorize information across systems.
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Data Lineage
Helps understand the origination and route of data along with the transformations happening across various domains.
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Metadata Management
Provides context and information for data assets stored across domains and ensures adherence to established policies and processes.
Real-Time Data
Receive data and information in real time
Workflow Management
Create, design and manage workflows for repetitive tasks
Process Management
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Security (11)
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Access Control
Authenticates and authorizes individuals to access the data they are allowed to see and use.
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Roles Management
Helps identify and manage the roles of owners and stewards of data.
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Compliance Management
Helps adhere to data privacy regulations and norms.
Deletion Management
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Process Management
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Metadata Management
Collect and maintain structured information that describes data or content
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Data Governance
Encompasses of policies, principles and qualities to promote access to accurate and certified master data.
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Data Masking
Helps mask or hide critical information to prevent unauthorized access.
Maintainence (3)
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Data Quality Management
Defines, validates, and monitors business rules to safeguard master data readiness.
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Policy Management
Allows users to create and review data policies to make them consistent across the organization.
Data Storage Management
Manage and store data in a database
Functionality (3)
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Match & Merge
Matches master data records and merges them into a single accurate record across source systems.
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Relationship Mapping
Shows relationships between records and entries, defined in a repository model.
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User Interface
Provides a simple customizable design environment to develop custom UIs using simple drag and drop actions.
Generative AI (3)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Customer Journey Analytics (4)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Data Governance (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Additional Functionality (90)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Migration
Move from one database to another, or upgrade the version of database software being used
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Single Sign On
Allow users to access multiple services after entering their login credentials once
Customizable Reports
Alter the layout and content of reports
Data Profiling
Examines, analyzes, and organizes data to create relevant summaries or graphs.
Authentication
Verify the identity of users/devices to enable secure access
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Security
Protect sensitive data for digital privacy
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Risk Assessment
Initiate collection and analysis of known risks
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Multiple Data Sources
Allows users to manage data from a number of sources
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Automatic Backup
Data is backed up automatically to prevent data loss
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Multiple Data Sources
Allows users to manage data from a number of sources
Data Migration
Move from one database to another, or upgrade the version of database software being used
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Data Quality Control
Establish guidelines about how much and what kind of data can be stored in the repository
Data Profiling
Examines, analyzes, and organizes data to create relevant summaries or graphs.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Data Connectors
Connect to big data sources
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Deduplication
Data compression technique for eliminating duplicate copies of repeating data
Visualization
Graphical representation of data or processes
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Data Import/Export
Import and export data to and from software applications
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Visualization
Graphical representation of data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Contact Management
Manage, organize, and store contact information
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Lead Generation
Manage the process of attracting and converting business prospects into leads
Data Integration
Combining data from different sources and providing a unified view
Customer Activity Tracking
A report showing what actions customers perform
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Lead Capture
Automatically identify and save contact information of potential customers
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Real-Time Analytics
Analyze and gain insights into data in real-time
Email Management
Manage, store and organize emails within the system or via third-party apps
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Predictive Analytics
Predict future data based on historical data sets
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Personalization
Adjust communications based on previous interactions or personal preferences
Campaign Planning
Plan and strategize marketing campaigns
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Behavioral Analytics
Track and analyse user behavior within a system or network
Email Tracking
Track delivered, received, and opened emails
Campaign Analytics
Track and interpret campaign performance metrics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Customer Profiles
Record customer information, purchase history, and other notes
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Multiple Data Sources
Allows users to manage data from a number of sources
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements


