tawk.to Features

Based on 135 tawk.to reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Based on 136 tawk.to reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.

Based on 100 tawk.to reviews and verified by the G2 Product R&D team. Sends automated emails to further engage clients and potential clients.

Based on 118 tawk.to reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help.

Allows agents to join a customer's browser session and navigate through the website with them. 41 reviewers of tawk.to have provided feedback on this feature.

Based on 124 tawk.to reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding.

Based on 123 tawk.to reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.

Enables employees to denote potential customers. This feature was mentioned in 113 tawk.to reviews.

Based on 116 tawk.to reviews and verified by the G2 Product R&D team. Establishes a knowledge base for employee reference during conversations.

Based on 111 tawk.to reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.

Based on 112 tawk.to reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.

As reported in 12 tawk.to reviews. Allows users to generate text based on a text prompt.

Based on 11 tawk.to reviews. Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs. 11 reviewers of tawk.to have provided feedback on this feature.