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Tata Consultancy Services Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the strong domain expertise of Tata Consultancy Services, ensuring reliable and innovative solutions for their needs. (2 mentions)
Users commend the high quality of solutions from Tata Consultancy Services, appreciating their expertise and commitment. (2 mentions)
Users value the smooth and impactful collaboration facilitated by TCS's expertise and commitment to quality solutions. (1 mentions)
Users value the cost-effective services from Tata Consultancy Services, ensuring impactful and smooth collaboration. (1 mentions)
Users value the excellent customer service and support from Tata Consultancy Services, enhancing their overall satisfaction. (1 mentions)
Users find the expensive pricing of Tata Consultancy Services challenging, especially for startups and small businesses. (1 mentions)
Users report miscommunication during critical phases, causing delays in decision-making and project timelines, impacting overall experience. (1 mentions)

Top Pros or Advantages of Tata Consultancy Services

Top Cons or Disadvantages of Tata Consultancy Services

Tata Consultancy Services Reviews (39)

Reviews

Tata Consultancy Services Reviews (39)

4.2
39 reviews
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MA
Mark Wynton A.
Enterprise (> 1000 emp.)
"Unresponsive, not helpful"
0/5
What do you like best about Tata Consultancy Services?

I guess how cheap it is but really nothing to like Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

unresponsive IT support, created 5x tickets, IT support closed 5x of them without any reply as to why and still did not fix the issue. Had to find his name, message him on teams, he ignored me 3x times until finally he had a look, asked me to update fields multiple times, but I had shared multiple videos and screenshot of the error, and he insisted that I do it again even though its the same error every single time. Had to loop another IT support and for me to loop in my manager and director to remotely get anywhere for a very simple problem. Review collected by and hosted on G2.com.

Sujith Kumar Reddy M.
SM
Sujith Kumar Reddy M.
Kafka Engineer
Retail
Enterprise (> 1000 emp.)
"Cool Experience"
4.5/5
What do you like best about Tata Consultancy Services?

Good coverage and knowledgeable people around who can guide us on the next steps, or help us navigate what to do next if we run into any business problems. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

There are too many commitments within a short time frame, which puts a lot of pressure on the resource. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Exceptional Quality and Reliability with Innovative Solutions"
5/5
What do you like best about Tata Consultancy Services?

strong domain expertise, reliability, and commitment to delivering quality solutions. Their ability to provide scalable, innovative, and cost-effective services makes collaboration smooth and impactful. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

One area for improvement is communication and responsiveness during critical project phases. At times, decision-making and updates can feel slower than expected, which impacts timelines. Improving agility and proactive communication would make the experience even better. Review collected by and hosted on G2.com.

Abdul R.
AR
Abdul R.
Microsoft Dynamics Consultant
Small-Business (50 or fewer emp.)
"Exceptional IT Services with Global Reach"
4/5
What do you like best about Tata Consultancy Services?

Expertise in cutting-edge technologies.

Strong global presence and delivery model.

Excellent customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Pricing may be a concern for startups or small businesses.

Onboarding can sometimes feel lengthy due to rigorous processes. Review collected by and hosted on G2.com.

Verified User in Banking
PB
Verified User in Banking
Enterprise (> 1000 emp.)
"Tata Consultancy service"
3/5
What do you like best about Tata Consultancy Services?

Team skill set and extended support to resolve the issues Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Offshore resources are not very skilled to manage the issue. Coordination between offshore and onshore is challenging. Review collected by and hosted on G2.com.

Verified User in Chemicals
PC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
"An all-rounder Indian Consultant"
4/5
What do you like best about Tata Consultancy Services?

It's cheap, pan location for problem solving both online and offline. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Well, TCS is big with many hierarchies, making it slow. Truncation of cost makes services not so vibrant. Review collected by and hosted on G2.com.

Sara K.
SK
Sara K.
Lab Product Scientist
Mid-Market (51-1000 emp.)
"TCS Review"
4/5
What do you like best about Tata Consultancy Services?

They had an experienced team and were well-resourced, but many times too hierarchical. Their upside was the timely delivery of the project. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Variable options about the project delivery, however, the downside is sometimes too many people and too many views on the same project's deliverables make the client confused. Review collected by and hosted on G2.com.

Tony L.
TL
Tony L.
Solution Architect
Enterprise (> 1000 emp.)
"Worked with TCS on multiple projects and successfully finished the deliverables"
5/5
What do you like best about Tata Consultancy Services?

Straight forward, clear requirements means they can deliver what you need--on time. The staff is mixed between expert and newbie, so we can easily partition work. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

They need to struggle with visa issues of each country. This is not their fault, but it causes the staff to cycle from onshore to offshore twice a year in the UK. So, it's difficult to keep momentum when the team changes. Review collected by and hosted on G2.com.

Harpreet S.
HS
Harpreet S.
CEO
Warehousing
Small-Business (50 or fewer emp.)
"Work Life Culture in TCS"
5/5
What do you like best about Tata Consultancy Services?

I work in Tata Consultancy Services and I must say my journey till now is amazing. I got a good project luckily in the field of data engineering and my lead is so caring and kind, He helps me in daily tasks and even guides me on how to approach the problem. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

I have learned a lot but the only problem is salary aspect. Freshers are paid very low in almost all of the service based companies because they mass hire people but I think they can atleast increase the hike percentage if possible as in appraisal even with good band we don’t get good hikes so we are stuck in the process. Review collected by and hosted on G2.com.

Ritesh J.
RJ
Ritesh J.
Consultant
Enterprise (> 1000 emp.)
"Tata consultancy review"
3/5
What do you like best about Tata Consultancy Services?

Methodologies, strategy and the way of execution is better in compare to other business provider Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Agile methodologies can be adopted better for project execution Review collected by and hosted on G2.com.