Generated from real user reviews
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Aadil M.
Mid-Market (51-1000 emp.)
4.5/5
"Best Economical Voice solution"
What do you like about Tata Communications Kaleyra Unified Communications?
TATA VoIP has been the cheapest and best economical among the other market players offering with competitive rates and with the best service support t
Ishan J.
Enterprise (> 1000 emp.)
3.5/5
"Comprehensive Voice solutions for all scale of enterprises"
What do you like about Tata Communications Kaleyra Unified Communications?
One stop solution for all international and inter organisation collaborations through calls as it provides seamless connectivity 24*7 with high qualit
See Related User Reviews
Aadil M.
Mid-Market (51-1000 emp.)
4.5/5
"Best Economical Voice solution"
What do you like about Tata Communications Kaleyra Unified Communications?
TATA VoIP has been the cheapest and best economical among the other market players offering with competitive rates and with the best service support t
Ravi T.
Enterprise (> 1000 emp.)
4.5/5
"Best for International Calls"
What do you like about Tata Communications Kaleyra Unified Communications?
it was saving my money for connect with internationally and mainly it works globally so that the international communication was easy to connect and w
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Gopanpally R.
Mid-Market (51-1000 emp.)
5.0/5
"Most rated service"
What do you like about Tata Communications Kaleyra Unified Communications?
It is better in customer experience to have no complexities, no restrictions with communication, which boosts up our UC. Very high quality and clarity
Verified User
Enterprise (> 1000 emp.)
3.0/5
"TATA Telecommunications as Voice Partner"
What do you like about Tata Communications Kaleyra Unified Communications?
Very large footprint for ITFS Services, Good Customer care
See Related User Reviews
Aadil M.
Mid-Market (51-1000 emp.)
4.5/5
"Best Economical Voice solution"
What do you like about Tata Communications Kaleyra Unified Communications?
TATA VoIP has been the cheapest and best economical among the other market players offering with competitive rates and with the best service support t
Deepak K.
Small-Business (50 or fewer emp.)
2.5/5
"We have better options in market now."
What do you like about Tata Communications Kaleyra Unified Communications?
Downtime was near to 0. Tech support was also efficient.
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Ravi T.
Enterprise (> 1000 emp.)
4.5/5
"Best for International Calls"
What do you like about Tata Communications Kaleyra Unified Communications?
it was saving my money for connect with internationally and mainly it works globally so that the international communication was easy to connect and w
Gopanpally R.
Mid-Market (51-1000 emp.)
5.0/5
"Most rated service"
What do you like about Tata Communications Kaleyra Unified Communications?
It is better in customer experience to have no complexities, no restrictions with communication, which boosts up our UC. Very high quality and clarity
See Related User Reviews
Ravi T.
Enterprise (> 1000 emp.)
4.5/5
"Best for International Calls"
What do you dislike about Tata Communications Kaleyra Unified Communications?
Sometimes I'm facing an call quality issue and middle of the call itself it will drop, again we need to rejoin and consistently getting the technical
Alden R.
Enterprise (> 1000 emp.)
5.0/5
"My experience of using Tata VoIP"
What do you dislike about Tata Communications Kaleyra Unified Communications?
The calls are not stable for a few regions. Moreover, at peak hours, we face call drops at times and the client satisfaction is adversely affected. Th
See Related User Reviews
Ravi T.
Enterprise (> 1000 emp.)
4.5/5
"Best for International Calls"
What do you dislike about Tata Communications Kaleyra Unified Communications?
Sometimes I'm facing an call quality issue and middle of the call itself it will drop, again we need to rejoin and consistently getting the technical
Alden R.
Enterprise (> 1000 emp.)
5.0/5
"My experience of using Tata VoIP"
What do you dislike about Tata Communications Kaleyra Unified Communications?
The calls are not stable for a few regions. Moreover, at peak hours, we face call drops at times and the client satisfaction is adversely affected. Th
See Related User Reviews
Aadil M.
Mid-Market (51-1000 emp.)
4.5/5
"Best Economical Voice solution"
What do you dislike about Tata Communications Kaleyra Unified Communications?
Implementation setup was a bit delayed as they were inefficient in allocating correct resources to the project.
Gopanpally R.
Mid-Market (51-1000 emp.)
5.0/5
"Most rated service"
What do you dislike about Tata Communications Kaleyra Unified Communications?
The support system is somewhat terrible and lacks some basic features. It is only accompanied by communication services, and the routing is poor. Back
See Related User Reviews
Ishan J.
Enterprise (> 1000 emp.)
3.5/5
"Comprehensive Voice solutions for all scale of enterprises"
What do you dislike about Tata Communications Kaleyra Unified Communications?
The only issue is that the service is economically viable if you are a medium to large player in the industry and is not as effective cost and infrast
Easy to setup and user friendly UI. Quality Review collected by and hosted on G2.com.
Service and resolution speed could have been better. Review collected by and hosted on G2.com.
TATA VoIP has been the cheapest and best economical among the other market players offering with competitive rates and with the best service support till date and ease of use to integrate with our CRM tool. Review collected by and hosted on G2.com.
Implementation setup was a bit delayed as they were inefficient in allocating correct resources to the project. Review collected by and hosted on G2.com.
it was saving my money for connect with internationally and mainly it works globally so that the international communication was easy to connect and with the greater experience. Review collected by and hosted on G2.com.
Sometimes I'm facing an call quality issue and middle of the call itself it will drop, again we need to rejoin and consistently getting the technical glitches, it was very frustrating. Review collected by and hosted on G2.com.
It is better in customer experience to have no complexities, no restrictions with communication, which boosts up our UC. Very high quality and clarity in communication is very helpful. Review collected by and hosted on G2.com.
The support system is somewhat terrible and lacks some basic features. It is only accompanied by communication services, and the routing is poor. Backup routes also fail in a safe model. Review collected by and hosted on G2.com.
One stop solution for all international and inter organisation collaborations through calls as it provides seamless connectivity 24*7 with high quality service. Review collected by and hosted on G2.com.
The only issue is that the service is economically viable if you are a medium to large player in the industry and is not as effective cost and infrastructure wise for small industry players. Review collected by and hosted on G2.com.
Provides international communication at cheapest rate ever. Easy to use and reliable. Review collected by and hosted on G2.com.
Sometimes call quality drops down majorly during peak hours Review collected by and hosted on G2.com.
The superior bandwidth and call quality that is offered by the Tata VoIP product is really a game changer. It makes businesses run that much more efficiently and cost effectively. Review collected by and hosted on G2.com.
The calls are not stable for a few regions. Moreover, at peak hours, we face call drops at times and the client satisfaction is adversely affected. These are a few pain points Review collected by and hosted on G2.com.
Very large footprint for ITFS Services, Good Customer care Review collected by and hosted on G2.com.
Delivery is not always smooth. Having our ordered numbers tested is cumbersome and lengthy Review collected by and hosted on G2.com.
Downtime was near to 0. Tech support was also efficient. Review collected by and hosted on G2.com.
Need to keep an eye on usage as all countries were open so chances of misuse are there. Review collected by and hosted on G2.com.
It has all the features and functionality to be successful in your role and to grow the business. Review collected by and hosted on G2.com.
It gets confusing initially until you get the hang of it. It's not as user-friendly. Review collected by and hosted on G2.com.
