What do you like best?
The ability to track any project hierarchy you may need.
The visual aspect of managing any portion of your process.
The ease of use for non-technical people, we have our clients using it as well as our team.
Unlimited Projects, Stories, etc.
Roll up functionality for Epics, Features, User Stories, Bugs.
Ability to define your process and what is allowed within it's flow.
User access control from project to project and role to role.
Powerful selection ability at the Project & Team level.
Amazing filtering features on just about any attribute available throughout the system.
What do you dislike?
Export capabilities without programming could be better.
Printing a project's worth of stories is difficult to do.
Lack of secure git repositories.
Recommendations to others considering the product
If you manage any kind of a project hierarchy for multiple clients Target Process does that beautifully. It's a hard requirement to meet and they do it well. Target Process excels if you want your clients to use a simple , yet powerful system along with your team. I love the visual aspect of seeing just about any type of data in the various entities throughout the system. The fact I can create a view that allows me to focus or manipulate just about anything in the system is awesome. The filtering helps make the views even more powerful by allowing you to focus on exactly what you want.
What business problems are you solving with the product? What benefits have you realized?
Managing multiple, simultaneous projects with one team using Scrum.
Simple exposure of our process, and sprint progress to our clients.
Limiting a client's access to only their projects.
Allowing our team to see all current projects.
Simplify daily operations by using visual representation of a sprint's progress through our custom designed Scrum process.
Ability to track burndown for all projects in a sprint or selected projects simply.
We are considerably more efficient using Target Process.
We explored more than a dozen different Scrum/Agile platforms in order to match our requirements and Target Process was the only platform that did. 18 months after deploying it we are still very, very happy with it. The TP team is constantly improving it, too.