Tango Features

Analyzes user survey responses and information in the application. 131 reviewers of Tango have provided feedback on this feature.

Organizes users into predefined groups and provides different responses based on group. 129 reviewers of Tango have provided feedback on this feature.

Supports multiple languages. This feature was mentioned in 125 Tango reviews.

Provides responses based on user behavior and feedback. 123 reviewers of Tango have provided feedback on this feature.

Supports audio and video-based walkthroughs. 129 reviewers of Tango have provided feedback on this feature.

Supports text bubble walkthroughs. This feature was mentioned in 130 Tango reviews.

Provides a visual editor to easily create automation models.

Offers the ability to record processes performed by humans to be recreated by bots.

Provides templates for workflows and processes for easier automation creation.

Allows developers to code custom automations.

Offers users the ability to reuse process automations and communicate with other team members around automation building.

Allows non-technical users to create bots in an easy, intuitive manner.

Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.

Automates processes that supplement human action, often requiring human intervention and collaboration.

Automates processes completely without the need for human intervention.

Allows users to analyze the performance of bots via dashboards.

Insures data remains secure and compliant with industry standards.

Able to support large deployments.

Based on 233 Tango reviews. Allows users to create guides using a rich text editor.

Based on 233 Tango reviews. Allows users to create guides with a drag and drop interface.

Based on 223 Tango reviews. Provides pre-built templates for guide and allows users to create templates.

As reported in 226 Tango reviews. Allows users to created video-based work instructions.

Allows users to upload documents of user guides or documentation to be included in user guides. This feature was mentioned in 228 Tango reviews.

Provides a list of prerequisite tasks or tools necessary for a particular set of work instructions. This feature was mentioned in 221 Tango reviews.

Attaches user guides to pre-defined workflows. 231 reviewers of Tango have provided feedback on this feature.

Allows users to create cohesive training modules using work instructions. 229 reviewers of Tango have provided feedback on this feature.

Based on 218 Tango reviews. Gathers data on manual usage and user data.

Supports multiple languages. 210 reviewers of Tango have provided feedback on this feature.

Guides can be accessed on mobile devices like tablets and mobile phones. 218 reviewers of Tango have provided feedback on this feature.

As reported in 210 Tango reviews. Allows users to sign into the software using a single sign-on (SSO) application.

Provides the ability to screen capture a still image of a user's full desktop, specific window or a small portion of the user's screen. 200 reviewers of Tango have provided feedback on this feature.

Based on 175 Tango reviews. Provides the ability to video capture a user's full desktop, specific window or a small portion of the user's screen.

As reported in 181 Tango reviews. Allows users to edit and annotate screen captures and video captures with markup tools and image editing tools.

As reported in 172 Tango reviews. Allows users to capture a full screen capture while scrolling down a page.

Lets users extract text from a screen capture. This feature was mentioned in 177 Tango reviews.

As reported in 177 Tango reviews. Helps users record a video capture and save it as a video file, audio file or GIF file.

Provides robust sharing and publishing options. 190 reviewers of Tango have provided feedback on this feature.

Lets users search the platform for saved screen and video captures, as well as stock images. 168 reviewers of Tango have provided feedback on this feature.

Provides OCR capabilities in order to recognize text in documents and applications.

Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.

Provides NLP capabilities in order to understand text in documents and applications.

Supports configuration using natural language instructions.

Allows users to customize the tone of agent.

Enables definition of clear security guardrails for agent actions.

Provides support across web, mobile, messaging apps, and other channels.

Allows customization of agent branding, including visual appearance and conversational style.

Equips agents with proactive response capabilities based on predefined triggers.

Facilitates seamless escalation to human employees for complex issues.

Provides analytics and reporting on agent performance and interactions.

Offers agents the ability to maintain contextual awareness across interactions.

Ensures compliance with data privacy and governance requirements.

Automates workflows and actions based on agent responses.

Allows the use of APIs for advanced agent configuration.

Enables interoperability with multiple platforms for unified experiences.

Allows integration with CRM data to ground agent responses in business context.

As reported in 33 Tango reviews. Enables integration with web-based software, websites, or other software applications.

Provides cued prompts, messages, tooltips, notifications and branded tutorials. 30 reviewers of Tango have provided feedback on this feature.

As reported in 29 Tango reviews. Manages user interactions and analyzes user behavior data within the software or application.

Based on 28 Tango reviews. Supports self-service features like troubleshooting, form completion, or knowledge base access.

Provides in-app guidance on company-specific tools and workflows for onboarding. This feature was mentioned in 30 Tango reviews.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input 48 reviewers of Tango have provided feedback on this feature.

Improves performance based on feedback and experience This feature was mentioned in 19 Tango reviews.