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Talisma Chat & Cobrowse Reviews & Product Details

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User Insights

Average based on 23 real user reviews.

Talisma Chat & Cobrowse Reviews (23)

Reviews

Talisma Chat & Cobrowse Reviews (23)

4.2
23 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and real-time engagement features of Talisma Chat & Cobrowse, which enhance customer support and satisfaction. The ability to share screens and access chat history simplifies interactions, making it a valuable tool for businesses. However, some users note that the interface can be complex to configure, requiring time to adapt.

Pros & Cons

Generated from real user reviews
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Keerthana S.
S
Keerthana S.
AE
Small-Business (50 or fewer emp.)
"Easy for chatters dropping in on your website"
5/5
What do you like best about Talisma Chat & Cobrowse?

Customizable Workflows – Businesses can tailor chat routing, escalation, and agent assignment based on their needs. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Outdated UI – The interface can feel clunky and outdated compared to modern chat and co-browsing solutions. Review collected by and hosted on G2.com.

DIVYA J.
DJ
DIVYA J.
Operations Specialist
Enterprise (> 1000 emp.)
"Revolutionising support solutions: the power of Talisman chat and CoBrowser"
5/5
What do you like best about Talisma Chat & Cobrowse?

Real time engagement which increases customer satisfaction Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

In poor internet connection areas , not working Review collected by and hosted on G2.com.

NS
Nivedita S.
Company secretary
Small-Business (50 or fewer emp.)
"Maximising customer satisfaction with Talisma Chat & Cobrowse"
5/5
What do you like best about Talisma Chat & Cobrowse?

Proactive chat capabilities of Talisma chat & cobrowse enables businesses to initiate chat with customers, helping to prevent issues and enhanced customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Integrating Talisma chat & cobrowse with other application can be complex sometimes and need technical expertise. Review collected by and hosted on G2.com.

MM
Mohamed M.
Network Engineer
Small-Business (50 or fewer emp.)
"Chat and Co-browse"
4.5/5
What do you like best about Talisma Chat & Cobrowse?

help our business to Increased Productivity Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Nothing i found dislike me at talisma chat and co-browse Review collected by and hosted on G2.com.

AJ
Ataaullah J.
Marketing coordinator
Small-Business (50 or fewer emp.)
"Smoother customer support"
4/5
What do you like best about Talisma Chat & Cobrowse?

What I like most about Talisma Chat & Cobrowse is how it makes customer support smoother and more interactive. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

The tool may require some time to adapt to. Review collected by and hosted on G2.com.

shubham b.
SB
shubham b.
Senior business analyst
Small-Business (50 or fewer emp.)
"Best chat support tool"
5/5
What do you like best about Talisma Chat & Cobrowse?

The ease with which we can resolve our customer query through chat is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Nothing as of now as the product is headed in right direction Review collected by and hosted on G2.com.

NICHOLAS R.
NR
NICHOLAS R.
IV technician
Small-Business (50 or fewer emp.)
"It was easy and simple to use."
3.5/5
What do you like best about Talisma Chat & Cobrowse?

I like how me and a different group can be on the same browser and still communicate and interact with each other more easily. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

It was a bit glitchy when the other party joined. Review collected by and hosted on G2.com.

MS
Madhusudan S.
T
Enterprise (> 1000 emp.)
"It was super application for browsing and very fast it will work"
5/5
What do you like best about Talisma Chat & Cobrowse?

It was wonder chat and cobrowse use this application gives instant answers and very fast tech Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Nothing it's working very super so nothing dislike Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Great Real time communication!"
4/5
What do you like best about Talisma Chat & Cobrowse?

Talisma Chat & Cobrowse helps with bringing together multiple communication channels, such as email, social media, and messaging apps, providing a seamless customer experience. Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

Talisma chat can be very complex and requires technical expertise to use. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Real-time customer engagement"
4/5
What do you like best about Talisma Chat & Cobrowse?

Agents can directly view the customer’s screen Review collected by and hosted on G2.com.

What do you dislike about Talisma Chat & Cobrowse?

The solution still relies heavily on human agents Review collected by and hosted on G2.com.
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Talisma Chat & Cobrowse Features
Access Control
Web Page Navigation
Real Time Assistance
Data Security
Data Masking

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