Syspro Reviews & Product Details

Syspro is our comapny's ERP system and as such, I'm using it every day. The modules we use are not the only features available and the ability to add features as our needs change has been very beneficial. Syspro is easy to use - it is very intuitive and the customer support is fantastic. Review collected by and hosted on G2.com.

The only downside I personally have discovered is in the printing setup for cheques. There could be more options. Review collected by and hosted on G2.com.

Powerful software for our operations.... Review collected by and hosted on G2.com.

Gaps in quotation module to sales order module Review collected by and hosted on G2.com.

Inventory management and billing customization Review collected by and hosted on G2.com.

Tech support, I can not call and talk to someone when I submit a ticket, I do not get a callback, used to be good, but now tech support sucks, the worst part of the SYSPRO experience by far. Review collected by and hosted on G2.com.

I like the fact that I have open access to the database. I also like the ability to customize the screens by writing scripts within fields and panes. Review collected by and hosted on G2.com.

I would like more triggers available. Also, some simple features such as selecting deleting multiple lines at once in order entry is missing. Also, certain modules such as the RMA Module should capture more data and allow more visibilty. Review collected by and hosted on G2.com.

We are a manufacturing facility, and Syspro helps us to keep track of our stock, costing and inventory levels. Syspro is also loaded with features to help with accounting and customer management. Review collected by and hosted on G2.com.

Syspro is NOT the most intuitive software, we are still finding new things, and/or finding out how to use Syspro properly. Review collected by and hosted on G2.com.

It has a wide range of features and can be used for many aspects of a business. Review collected by and hosted on G2.com.

It is hard to find applications, and the definitions of fields and operations are often unclear.

Keyboard shortcuts are inconsistent, both internally and with MS Windows.

It is hard to get good consulation on how to use Syspro, especially from the engineering side of the program.

There is apparently no way to attach documents to different objects (BoM, operations, stock codes, lots, etc.). Review collected by and hosted on G2.com.

It is very intuitive to use. Our plants have several 3rd party software add-ons that have been seamlessly integrated. We have just been through upgrades to Syspro8 and the transition was easy and went off without any issues. The service we receive from Syspro Support has been amazing.

We currently have 8 plants utilizing Syspro daily. Review collected by and hosted on G2.com.

I don't have any issues using Syspro. Syspro8 has really stepped up the functionality including SQL queries from within the software which will be such a useful tool at our locations. Review collected by and hosted on G2.com.

There are almost no limitations to the functionality you can implement and automate once you understand SYSPRO and its automation tools. The system can be close to hands-off with its library of business objects and ease of implementation into third party applications. Review collected by and hosted on G2.com.

Documentation on simple issues can be hard to find. Error messages can be vague and point you in no direction. Review collected by and hosted on G2.com.

Once you understand the fundamental processes and how they work together, it's easy to use. The new layout is also helpful and reduces the time to seek the relevant tab on the menu bar. Review collected by and hosted on G2.com.

The inability to work with multiple customer accounts at once. You are often busy with a large order and have to save and close to open a new transaction. It also happens that an item was held on an open sales order that was never canceled, and you have to exit everything to cancel it, reopen it, and continue where you left off. While the walk-in customer takes time to put everything together or asks for single prices on items, you could still be working on the larger order in the background while they are busy with their decision-making. Review collected by and hosted on G2.com.

Sequel database - ample reporting, higly editable in maintenance mode, ability to add custom fields, good Help menu, control/security by User/Groups, massive menu for reports and setups

Ease of Use

Ease of Implementation

Customer Support - Liz in S Africa is AMAZING" Review collected by and hosted on G2.com.

It's complex,but not complicated.

Reports to not always download well when dropping into Excel. Review collected by and hosted on G2.com.