Synup Reviews (315)

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Reviews

Synup Reviews (315)

View 2 Video Reviews
4.5
315 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Synup for its ease of use and responsive customer support, which streamline the management of business listings and reviews across multiple platforms. The centralized dashboard simplifies tasks, allowing users to efficiently monitor their online presence and enhance local visibility. However, some users note that the interface can be overwhelming for new users.

Pros & Cons

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Reginald M.
RM
Reginald M.
CEO
Small-Business (50 or fewer emp.)
"Awesome Software"
5/5
What do you like best about Synup?

This software is amazing it helps my company website listing on several platforms, it’s user friendly and I am glad that I decided to go with Synup to build my business. Review collected by and hosted on G2.com.

What do you dislike about Synup?

This software is great, there is nothing I dislike about it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Highly Recommend Synup! Easy To Use, Great Customer Service and Reasonably Priced"
5/5
What do you like best about Synup?

We use Synup for our client's Online Listings Management. The platform is easy to use, easy to onboard and I always receive quick and effective customer support. This has absolutely improved our client's online visibility efforts and saved my clients time. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Not much to dislike about the platform other than there being add-on fees for certain Online Listings like Yelp. Any issue that I have had in their platform has been promptly resolved. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Marketing Associate
Small-Business (50 or fewer emp.)
"Overall, it functions as it should!"
4/5
What do you like best about Synup?

Great way for a business like ours, with thousands of locations, to be able to access dozens of different listing services that would otherwise be impossible manually. The team has been great to work with as well and have been very resposive in our requests for assistance. Review collected by and hosted on G2.com.

What do you dislike about Synup?

In our business, locations are constantly being shuffled around. When editing things on our end, whether it be for Google, the website, bing, etc, it can be tough to sometimes remember to also edit those fields on the Synup side of things. Review collected by and hosted on G2.com.

Nadira Nahin N.
NN
Nadira Nahin N.
Software QA Analyst Automation Engineer
Small-Business (50 or fewer emp.)
"Perfect Platform for All Kinds of SEO Solutions for Local Businesses!"
5/5
What do you like best about Synup?

Synup knows exactly what to do to make your business runs smoothly, they knows where to pull the invoice information. All I just had to review the details they done to make run life easier and it's done, Synup is this much wonderful! Review collected by and hosted on G2.com.

What do you dislike about Synup?

Honestlt never felt like Synup is least heplful, Its always made me feel comfortable and relax! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Helpful Tool"
4/5
What do you like best about Synup?

Plenty of features that are easy to use and helps streamline our SEO efforts for new clients - the listing submission feature and Google post scheduling are the most useful elements in our business however we also appreciate the fast and efficient customer support process. Review collected by and hosted on G2.com.

What do you dislike about Synup?

My only recommendation would be for Synup to delete listings if we mark a business as closed. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"Synup is a great tool for managing multiple business locations"
5/5
What do you like best about Synup?

I like how easy it is to manage multiple business locations with one tool. Our company has a large number of locations, so being able to manage review responses and profile analytics in one place is a time-saver.

Our rep, Samarth Verma, is very easy to work with and proactive in sharing new features. His tutorials are clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It takes a little bit of effort for the initial build-out, but after that it's good to go. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Helpful Team but Product Has Issues"
3.5/5
What do you like best about Synup?

I enjoy working with the Team. They take your issues seriously and find solutions to them. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I have had quite a few issues with simple functions within Synup. Many of the issues are related to the social media side of the platform, which seems like it is new and not very refined. Review collected by and hosted on G2.com.

MK
Megan K.
Marketing and Communications Specialist
Mid-Market (51-1000 emp.)
"It was a little rough at first, but I am getting a better sense of the platform."
3.5/5
What do you like best about Synup?

It's pretty easy to create new profiles for our loan officers and create google ads. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It was a little hard to figure out at first and I don't see that the things we update in synup always translate to google as they are supposed to. So we have to check it fairly often to make sure it took the edit. We're still trying to get the reviews to feature to actually work too. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Synup is Great!"
5/5
What do you like best about Synup?

Great Customer Service-Ravi is quick and responsive to all questions and tech solutions.

Easy to use platform.

Forward-thinking company! Taking customer feedback and turning it into actionable solutions.

The AI integration is well done and helpful when completing quick posts for both Social and Google.

Easy Implementation- We were completely connected with Ravi's help in less than a day!

Perfect for everyday use. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Not a lot of features yet such as calendar planning, but I know they will come! Review collected by and hosted on G2.com.

DW
Daisy W.
Sales and Marketing Director
Small-Business (50 or fewer emp.)
"I couldn't be more thrilled with the results!"
5/5
What do you like best about Synup?

Ease of use: Synup user-friendly interface has simplified entire process' from updating business information to responding to reviews.

Synup is great value for money and has different pricing plans to suit different business needs. I found a plan which suited my business for a very reasonable price.

I love Synup's review management capabilities and the ability to monitor and respond to reviews from different platforms on a single dashboard is amazing.

The landing pages have been game changing to boosting the visibility for my business in specfic geographic areas. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I've not found anything to dislike about Synup. Review collected by and hosted on G2.com.