Synup Reviews (315)

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Reviews

Synup Reviews (315)

View 2 Video Reviews
4.5
315 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Synup for its ease of use and responsive customer support, which streamline the management of business listings and reviews across multiple platforms. The centralized dashboard simplifies tasks, allowing users to efficiently monitor their online presence and enhance local visibility. However, some users note that the interface can be overwhelming for new users.

Pros & Cons

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Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Happy with the Service and Support"
5/5
What do you like best about Synup?

Working with Ravi from synup has been great. He is kind and thorough with his explanations on things. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing. I am very satisfied with the service. Review collected by and hosted on G2.com.

Taylor P.
TP
Taylor P.
Lead
Enterprise (> 1000 emp.)
"SYNUP saved my business!"
5/5
What do you like best about Synup?

Synup is so easy to use for my business. It keeps my informed of my online presence, local landing pages, review management, and listing management all for a super low affordable price! I can sit back and watch Synup handle all my multi-location brand's social life sky rocket! It even gives me the most beneficial time to make my social post so that they receive the most views! I can post the same post to multiple platforms with one click! If I'm having trouble creating a post, I can use an AI generator and view platform's top post. Synup tracks my followers and generate reports that give me feedback on how I can improve my online presence. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I love everything about Synup. It's the perfect end to end campaign service! Review collected by and hosted on G2.com.

Nat R.
NR
Nat R.
Principal / Creative Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"We love Synup"
5/5
What do you like best about Synup?

The Synup software has been a game changer for our agency. It works great and the team is also so attentive to our questions and needs. A special shout out to Roshan, Madeleine, and Max--you are a great team and we appreciate you. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Synup?

No complaints--everything has been so good. Review collected by and hosted on G2.com.

Mark B.
MB
Mark B.
President
Marketing and Advertising
Small-Business (50 or fewer emp.)
"We have really appreciated the attentive nature of our support team at Synup."
4/5
What do you like best about Synup?

Synup has made it a breeze to switch from another large provider in this space. This has made the transition very easy and starts off the relationship with a great amount of respect. We also appreciate that this service has already made enhancements to their platform based on our feedback and we have not been a customer for too long. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We don't dislike anything at this point. We are still relatively new to the platform. Review collected by and hosted on G2.com.

Jillian O.
JO
Jillian O.
Freelancer
Small-Business (50 or fewer emp.)
"A Must-Have for Effortless Business Listings and Reputation Management"
5/5
What do you like best about Synup?

I’ve been using Synup for listings management, review management, and local landing pages, and I can confidently say it's been a game-changer for my business! What really sets Synup apart is how simple and intuitive it is to use, even for someone without a deep tech background.

For listings management, I’ve found it incredibly efficient to keep my business info updated across all platforms. No more hunting down individual sites—it’s all in one place, saving me hours every week. Plus, having a consistent online presence has done wonders for my local SEO.

When it comes to review management, Synup's real-time notifications are a lifesaver. I can respond to customer feedback right away, keeping my brand reputation strong and improving customer relationships. The centralized dashboard makes it easy to track everything.

The local landing pages feature is just as seamless. Synup helps me create unique, hyper-local pages that resonate with my audience while boosting my visibility. It fits perfectly within my budget, too—offering a ton of value for the investment.

If you’re looking for a reliable platform to manage your business’s online presence, Synup is the perfect choice. It’s affordable, user-friendly, and delivers results! Review collected by and hosted on G2.com.

What do you dislike about Synup?

There’s really nothing to dislike about Synup. Everything works smoothly, and I haven’t encountered any issues since using it! Review collected by and hosted on G2.com.

Melquidez L.
ML
Melquidez L.
Marketing Brand Specialist
Oil & Energy
Mid-Market (51-1000 emp.)
"Building stronger customer relationship"
5/5
What do you like best about Synup?

One thing we really appreciate is the customer support whenever we need help, their team is responsive and quick to assist us, which makes using the tool much easier. We’ve also been able to smoothly integrate Synup into our workflow, which has made it more efficient for us to manage reviews, improve SEO, and keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about Synup?

area for improvement are the reporting features currently the dashboard could benefit from more customizable options to better aligned with the specific needs of every businesses. Review collected by and hosted on G2.com.

Chris C.
CC
Chris C.
Football/recruiting Insider
Small-Business (50 or fewer emp.)
"Great tool, even better customer service"
5/5
What do you like best about Synup?

We moved over to Synup from another popular listings management tool. We've saved money, and the customer service has been fantastic. There's a lot you can do with Synup that we haven't even begun to utilize yet. You can do scheduled posts, automations, review solicitation/management, and much more. I've been very happy with how much it can do.

Even better than that is the customer service. Our rep, Ravi, is fantastic. He's very knowledgeable and willing to go above and beyond to make sure we are successful. He checks in regularly and always makes time when I have questions for him. I couldn't be more happy with his service! Review collected by and hosted on G2.com.

What do you dislike about Synup?

The only thing I can think of is, when making scheduled posts, it would be great if there were a dynamic tag that could pull in a specific location page (on a website) that would post to the GMB page (for franchise businesses such as ours).

I don't dislike anything! Review collected by and hosted on G2.com.

DM
David M.
Lead Product Owner
Small-Business (50 or fewer emp.)
"Wonderful product that will change your online presence overnight"
5/5
What do you like best about Synup?

I have been using Synup primarily to upgrade our web presence and the volume of web visits to our site. This has been a huge success for us turning the tide on our click through rate by working with Synup. It has been a game-changer for my business. It is amazing how simple and intuitive it is to use, yes I am a technical person but you do not need to be.

The ability to make a single update and all our listings are updated is a god send saving tons of time. When a review is posted I get quick notification to make it easy for me to respond and react to them.

This is a great platform to manage your business’s online presence all over the web from one location. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I have found nothing that I do not like, everything works great. Review collected by and hosted on G2.com.

VL
Vasilisa L.
Digital Media Specialist
Enterprise (> 1000 emp.)
"User-friendly platform to consolidate all the digital efforts."
5/5
What do you like best about Synup?

In my opinion, Synup has three leading characteristics in the market:

1. A team that works closely with you. I want to highlight my experience working with Ravi, who is the most patient and dedicated team member. He has effectively solved many issues that have arisen on our end. He has been extremely friendly and professional. Additionally, he never mentioned that something is "out of scope" of his tasks, and this level of dedication and interest in the clients is just unmatched customer service.

2. Unbeatable price. Synup is really affordable and works like a charm. If there's some customization required, the amazing team kicks in.

3. The amount of tools included in the platform. We manage lots of properties, and the opportunity to work on all of them from the same place is something that was missing along the way. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing about the platform bothers me. I suggest that employees should be able to work according to their own schedules, rather than having to work around the US clock. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
5/5
What do you like best about Synup?

Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use and efficient; Review collected by and hosted on G2.com.

What do you dislike about Synup?

If there's anything to dislike is that integration has some bumps on the road, but all resolved. Review collected by and hosted on G2.com.