--- title: Symantec Messaging Gateway Reviews meta_title: 'Symantec Messaging Gateway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Symantec Messaging Gateway works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 21 scale: '5' date_modified: '2026-07-12' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Symantec Messaging Gateway Reviews **Vendor:** Broadcom **Category:** [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway) **Average Rating:** 3.9/5.0 **Total Reviews:** 21 ## About Symantec Messaging Gateway Secure your email with our powerful advanced threat protection and anti-spam solution for on-premises messaging environments. ## Symantec Messaging Gateway Reviews ### 1. The best e-mail security solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Symantec Messaging Gateway?** You can deploy Symantec Messaging Gateway very easily on-premise. Security configuration is very easy and web GUI is very user-friendly. You can access any configuration parameters with a web interface. Symantec catches more than 99 percent of spam with a less than one in one million false positives, so it's spam catch rate is very high. You can create a custom policy for detailed email control. You can give your users access to their spam mail for optional. You can upgrade to new releases easily. You can schedule backup and restore configuration with one click. It is allow to integrate to other software for security check. **What do you dislike about Symantec Messaging Gateway?** Symantec Messaging Gateway's all feature is best except high availabilty part, I dislike it's high availabilty feature. **Recommendations to others considering Symantec Messaging Gateway:** it is a stable and easy-to-use product **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Our mail security requirements solved by Symantec Messaging Gateway ### 2. Increases the protection of your account from the phishing, spam and campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Symantec Messaging Gateway?** Symantec Messaging Gateway is one of the best solution with great features currently available in the market. It protects against any threat caused via email messaging, it has a great feature that identifies spam, malware, viruses and unwanted corrupt content in the email or email attachment. It also prohibits the content as per the policy implemented. It also has the feature to apply policies for content rejection as per set rules." **What do you dislike about Symantec Messaging Gateway?** SMG has to be improved based on the nexgen trend in the market. It can be included the AI and MI based technology to detected sophisticated malware and emails. **Recommendations to others considering Symantec Messaging Gateway:** It is the on of the best solution available in a market **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** I was using SMG to prevent ane block the phishing and spam and campaigns emails and based on policies ### 3. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Symantec Messaging Gateway?** Friendly interface Good protection Great rules and conditions features **What do you dislike about Symantec Messaging Gateway?** Some how there was some spam and marketing emails bypass the system, **Recommendations to others considering Symantec Messaging Gateway:** It is great solution, but you have to setup your customization, I recommend to make it in learning mode (monitor all emails) beforr yourenable blocking **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** I built multiple rules to control in and out emails, it helps me to block spam and infected emails And some how marketing emails ### 4. Easy to Deploy SMG **Rating:** 5.0/5.0 stars **Reviewed by:** Ajeet S. | Senior Lead- Technical, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Symantec Messaging Gateway?** 1. the platform is available as a physical and virtual appliance where no need to install any software. 2. works with any email server hosted at Datacenter. 3. easy to create spam filter policies and management through a control center using multiple scanners. **What do you dislike about Symantec Messaging Gateway?** Policy backup and restoration on demand would be a good feature. Reporting required some improvement. **Recommendations to others considering Symantec Messaging Gateway:** Recommend to use Symantec messaging gateway for on-premise mail server With ATP feature **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** blocking spam emails, restrict malicious attachments, content-based filter as per requiements ### 5. email security gateway **Rating:** 4.0/5.0 stars **Reviewed by:** Ümit G. | Senior Information Technology Security Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Symantec Messaging Gateway?** You can deploy Symantec Messaging Gateway easily. **What do you dislike about Symantec Messaging Gateway?** Symantec Messaging Gateway's all features are good. **Recommendations to others considering Symantec Messaging Gateway:** Symantec Messaging Gateway **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Symantec Messaging Gateway ### 6. Powerful product and neat interface **Rating:** 4.0/5.0 stars **Reviewed by:** Faheem C. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Symantec Messaging Gateway?** SMG has good future set; there is ease of administration and management, it is bug-free and support is good. **What do you dislike about Symantec Messaging Gateway?** Lacks the ability to automatically pull problematic email from users mailbox. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Spam, spoofed, bulk, marketing emails are blocked with great accuracy and low false positives. ### 7. Limited to no experience **Rating:** 3.5/5.0 stars **Reviewed by:** Jason H. | Freelance digital nomad, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Symantec Messaging Gateway?** 10 class IP reputation is good for coverage **What do you dislike about Symantec Messaging Gateway?** Lots of similar functions to legacy mail filter software **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** None as hardly used and not on purpose or by personal choice ### 8. Symantec Messaging Gateway (SMG) **Rating:** 4.5/5.0 stars **Reviewed by:** Farrukh D. | Senior Manager Technical and PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Symantec Messaging Gateway?** The technology and features, they are robust and works. **What do you dislike about Symantec Messaging Gateway?** A bit of complex deployment into enterprise infrastructure **Recommendations to others considering Symantec Messaging Gateway:** Highly recommended **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Spam and email security ### 9. Security Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Symantec Messaging Gateway?** SMG built in many feature which default can help organization protect threat via email. We also can customize/ads policys and integrated with other solution as sandbox. **What do you dislike about Symantec Messaging Gateway?** The people need to study more when they want to use SMG efficently. **Recommendations to others considering Symantec Messaging Gateway:** N/A **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** SMG help organization protect threat via email. It help to block phising email, malicious attach in email, have large reputation email with update everyday. ### 10. My Experience with Symantic Messaging Gateway **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Symantec Messaging Gateway?** Prevent spam and suspicious email threats such as phishing & ransomware **What do you dislike about Symantec Messaging Gateway?** Nothing till now, but I am looking for more reporting and analytics capabilities, but the existing capabilities are still good. **Recommendations to others considering Symantec Messaging Gateway:** It is one of the most email security tools in the market. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Block email threats, preventing phishing and spear attacks, Defeat most business email compromises. ### 11. did a POC for our Company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Symantec Messaging Gateway?** Ease of use and accessibility of the product **What do you dislike about Symantec Messaging Gateway?** Availability is not that stable yet performance of the product should be reconsider. **Recommendations to others considering Symantec Messaging Gateway:** Scope properly client requirement to be able to utilize all symantec messaging gateway features. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Protection of email thru the sifferent features symantec can offer ### 12. its a really good option for messaging because have anti spam, malware, content filtering and more **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Symantec Messaging Gateway?** the dataloss prevention and content filtering. this is, for me, the best of this **What do you dislike about Symantec Messaging Gateway?** that have much information, and, hwen you want to find something specific you can get lost some times **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** the data loss prevention and content filtering. it help me a lot ### 13. Class product to secure against email threats **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Symantec Messaging Gateway?** Navigation, Ease of use One 0f the best product out in the market against email threats **What do you dislike about Symantec Messaging Gateway?** Integration with thirdpartie solution would have been better **Recommendations to others considering Symantec Messaging Gateway:** Check for third party integration viabilities **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Provide secure email communication to and from the environment ### 14. Advance threat and data protection like the others **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Symantec Messaging Gateway?** Content Analysis is the most important part I like most, but the other technologies has the same functionality like barracuda security email **What do you dislike about Symantec Messaging Gateway?** this tool cannot be integrated with every email platform **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** I havent solved any issue ### 15. One of the best Email protection solution I ever had found. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Symantec Messaging Gateway?** Ability to find out and remove viruses from incoming/outgoing emails. **What do you dislike about Symantec Messaging Gateway?** Complex web user interface at some times. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** We minimized SPAM attacks. Filters email based on content. Blocks phishing links. Blocks ransomware links/attacks. ### 16. Symantec messaging gateway review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Symantec Messaging Gateway?** Very easy to deploy. The GUI is very intuitive. There is a lot of information online, and it provides flexibility in its mode of operation. **What do you dislike about Symantec Messaging Gateway?** Reporting is good but can always be improved. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Blocking of malicious emails ### 17. Robust and stable security solution for email servers comes with out-of-date console. **Rating:** 4.0/5.0 stars **Reviewed by:** Serdar M. | Senior Information Technology System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Symantec Messaging Gateway?** It did not crash and did not cause any service interruption while running. That is why, it is one the most stable solution for email gateway. It's updating system also worked flawlessly. Other email gateway solution always give some headache time to time. **What do you dislike about Symantec Messaging Gateway?** SMG is one of oldest solution in the email security business and this is the reason of having an old console to manage the entire system. It is web based with 2000s standards. It is not intuitive to use for daily operation. Also, becase it uses old technologies, newer version of fishing emails always find their to bypass the system and reach end users. **Recommendations to others considering Symantec Messaging Gateway:** If you are using an on-premise email system, then I would recommend you to use Symantec Brightmail Gateway. However, recently all companies are migrating their email systems to the cloud. For the cloud I would not recommend to go with Symantec as it is an old-head company which cannot compete with latest technologies. Products like Proofpoint and Azure native email spam system are more secure than Symantec. They have the technology to protect you from newer threats. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** To secure email traffic and also to reduce the number of spam emails and phishing/scam emails. Without any email gateway solution, it will be chaos to run email systems in an infrastructure. I am not even mentioning about trojan and viruses. ### 18. If there is a product that does things well, it is this one. **Rating:** 5.0/5.0 stars **Reviewed by:** Emmauel E. | Consultor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Symantec Messaging Gateway?** The simplicity with which SMG manages to fulfill its functionalities and also the integration it has with the entire Symantec security environment. The flexibility of implementation from appliance, cloud, and virtualization. The SMG solution can be located where the business needs it most. **What do you dislike about Symantec Messaging Gateway?** The creation of policies for spam or content control is not the friendliest thing you can find. I would like the phishing detection functionalities to be improved without the need to include other services. **Recommendations to others considering Symantec Messaging Gateway:** A planning of the flow that the emails will take must be done before starting the implementation of SMG. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** The assurance of the emails received, in addition to the improvement in user productivity. With the integration into Symantec solutions, areas such as information security or data encryption are covered. ### 19. Simple but Useless mail relay **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Symantec Messaging Gateway?** it is hard to find anything that works correctly **What do you dislike about Symantec Messaging Gateway?** - every new release solves a couple of bugs and introduces more new bugs. - antivirus is not effective. even the latest version 10.6.6 is not able to decompose multiple attachment types like .msg .dat .... which opens the door for malicious software. DO NOT count on this product. Protection against malware/viruses is totally incomplete. - The product looks like a Fisher Price toy. It is useless for more advanced users. I would not recommend it to anyone that works in an environment of +100 users. **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** It helps a bit with fighting SPAM, that is what it is made for, but it is doing it's job very incomplete ### 20. complete email security to address email based threats **Rating:** 5.0/5.0 stars **Reviewed by:** Ajeet K. | SR LEAD, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2018 **What do you like best about Symantec Messaging Gateway?** Symantec messaging gateway gives more flexible deployment option like virtual appliance & physical appliance. the deployment of virtual appliance is very easy to configure. it provide option to configure polices at granular level. the most best feature is content filtering where can create different types of polices based on requirements. the scalability and performance also is one of the unique features. it can integrate with any type of mail server and supports ATP. The system backup and recovery is also seemless. spam protection use multiple intelligence to identify real spam emails. **What do you dislike about Symantec Messaging Gateway?** logic to identify fraud sender need to be improve **Recommendations to others considering Symantec Messaging Gateway:** Symantec Messaging Gateway is recommended to any size of organization where email communication use widely. it provide complete protection against latest threats like ransomware **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** protecting users from phishing emails, scan the attachment before get deliver to user's mailbox. stop email based attack and leaking data. ### 21. Symantec Cloud Security Solution **Rating:** 5.0/5.0 stars **Reviewed by:** CHETAN C. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2018 **What do you like best about Symantec Messaging Gateway?** I am using Symantec for security implementation on AWS cloud environment. It is reliable, secure and optimistic performance software. I used to do timely scan of the server in order to determine the threat and vulnerability. I am also configured this for the threat protection and spam protection in the email. **What do you dislike about Symantec Messaging Gateway?** No dislike I have seen yet. Can it be possible for Azure Cloud environment and also I can see one of its vulnerability in the vulnerability scan report it generated related to the info about the no of cores of the instance. Otherwise overall it is fine. **Recommendations to others considering Symantec Messaging Gateway:** Is it possible to use this in Azure Cloud environment with load balancers **What problems is Symantec Messaging Gateway solving and how is that benefiting you?** Cloud based security, vulnerability scanning for the servers, email spam protection, endpoint security of the website. ## Symantec Messaging Gateway Discussions - [How do I update Symantec Messaging Gateway?](https://www.g2.com/discussions/how-do-i-update-symantec-messaging-gateway) - [What is Symantec Brightmail?](https://www.g2.com/discussions/what-is-symantec-brightmail) - [What is a messaging gateway?](https://www.g2.com/discussions/what-is-a-messaging-gateway) - [What is Symantec Messaging Gateway?](https://www.g2.com/discussions/what-is-symantec-messaging-gateway) - [View Symantec Messaging Gateway pricing details and edition comparison](https://www.g2.com/products/symantec-symantec-messaging-gateway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+15%3A47%3A37+-0500&secure%5Bsession_id%5D=258b4cce-ca53-489d-9c66-5965bb8e4940&secure%5Btoken%5D=48ec671dcfed178cce12a6bdcd5dea3b95a569a473099f76b3b556f2fda85eb6&format=llm_user) ## Symantec Messaging Gateway Features **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - Filtering Functionality - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Agentic AI - Secure Email Gateway** - Proactive Assistance ## Top Symantec Messaging Gateway Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews) - [SpamTitan Email Security](https://www.g2.com/products/spamtitan-email-security/reviews) - 4.5/5.0 (176 reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews)