G2 reviewers report that Proofpoint Core Email Protection excels in user satisfaction, boasting a significantly higher overall score compared to Symantec Messaging Gateway. Users appreciate its email filtering system, which effectively quarantines spam and reduces risk immediately.
According to verified reviews, Proofpoint's implementation process is praised for its intuitive onboarding, making it easier for teams to get started. In contrast, while Symantec Messaging Gateway is noted for its easy deployment, it lacks the same level of user satisfaction in overall experience.
Users say that Proofpoint provides detailed threat information, which is crucial for investigation and remediation. This feature is a standout for those needing robust security measures, while Symantec's users mention its friendly interface and good protection, but it doesn't match the depth of insights offered by Proofpoint.
Reviewers mention that Proofpoint Core Email Protection has a strong focus on anti-spam capabilities, with users highlighting its effectiveness in filtering unwanted emails. On the other hand, while Symantec Messaging Gateway offers decent spam protection, it falls short in user ratings for this specific feature.
According to recent feedback, Proofpoint's quality of support is highly rated, with users feeling well-supported in their security needs. In contrast, Symantec's support is seen as less responsive, which can be a critical factor for businesses relying on timely assistance.
G2 reviewers highlight that Proofpoint's advanced threat intelligence features are a major advantage, providing users with a comprehensive security solution. Symantec Messaging Gateway, while effective in basic virus detection, does not offer the same level of advanced protection, which may leave some users wanting more.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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