[ Symante... Reviews ](https://www.g2.com/products/symantec-iga/reviews) [ Symante... Reviews ](https://www.g2.com/products/symantec-iga/reviews) # Symantec IGA Features ##### ## User on/off Boarding (6) Self Service Access requests Users can request access to an application and be automatically provisioned if they meet policy requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Role Management Establish roles that create a set of authentication rights for each user in the role Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes Access Termination Terminate access to multiple applications based on dates Approval Workflows Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow Show More ##### ## User Maintenance (3) Self Service Password Reset Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. Bulk Changes Change users and permissions in bulk Bi-directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application Show More ##### ## Governance (2) Identifies and Alerts for Threats Alerts administrators when inappropriate access occurs Compliance Audits Proactively audits access rights against policies Show More ##### ## Administration (8) Reporting Standard and customized report creation to ensure appropriate access rights have been assigned Mobile App Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights Ease of set up for target systems Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured APIs Provides appropriate application interfaces to enable custom integrations for unique business requirements Bi-Directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application. Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes. Cloud Directory Provides or integrates with a cloud based directory option that contains all user names and attributes. Application Integrations Integrates with common applications such as service desk tools. Show More ##### ## User Experience (3) Self-Service Experience Allows users to set, change passwords easily without interaction from IT staff. Mobile App Usability Integrates with your mobile device for use on mobile apps. Multilingual Support Accommodates multiple languages. Show More ##### ## Authentication (4) Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Biometric Authentication Uses biometric trait or characteristic to authenticate. Additional hardware may be required to support this type. Other Authentication Methods Provides authentication capabilities outside standard authentication methods such as MFA and biometric . Role-Specific Authentication Able to assign authentication requirements for different levels of users, such as more robust authentication for senior level executives. Show More ##### ## Functionality (10) Self-registration and self-service Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management. Authentication Verifies user identity with authentication, which may include multiple multi-factor authentication methods. Scalability Scales to support growing a customer base. Customer data linking Integrates with directories or other data stores that house customer data to create a complete view of a customer. User provisioning Simplifies or automates user provisioning, deprovisioning, and other user role changes. Password manager Offers password management tools to end users. Single Sign-on Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. Enforces policies Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. Authentication Authenticates users prior to granting access to company systems. Multi-factor authentication Offers multi-factor authentication methods to verify a user's identity. Show More ##### ## Type (2) On-premises solution Provides an IAM solution for on-prem systems. Cloud-solution Provides an IAM solution for cloud-based systems. Show More ##### ## Reporting (4) Tracking Tracks user activities across protected systems. Reporting Provides reporting functionality. Access & Permission Change Reporting Log and report all modifications to user roles and access rights. Compliance & Audit Trail Export Provide standardized reports for regulatory compliance and audits. Show More ##### ## Authentication & Authorization - Identity and Access Management (IAM) (1) Adaptive & Contextual Access Control Grant access based on user attributes, location, device posture or risk. Show More ##### ## Administration & Governance - Identity and Access Management (IAM) (2) Identity Lifecycle Management Automate onboarding, offboarding, and access reviews throughout user lifecycles. Self‑Service Account Management Enable users to reset passwords and update profiles without admin support. Show More ##### ## Generative AI - Identity and Access Management (IAM) (3) AI‑Driven Access Anomaly Detection Identify unusual access patterns using machine learning models. Automated Policy Tuning Dynamically adjust access policies based on risk and AI-generated insights. Predictive Role Recommendations Suggest appropriate user roles based on usage patterns and peer behavior. Show More ##### ## AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5) Adaptive MFA Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it. Anomaly Detection Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk. Fraudulent Login Detection Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI. Adaptive Authentication Policies Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time. Risk-Based Authentication Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login. Show More ##### ## AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) (2) Behavioral Biometric Analysis Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login. Liveness Detection Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks. Show More ##### ## AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) (2) Account Recovery Assistants Generates dynamic prompts to guide users through account recovery workflows. Constraint Enforcement Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions. Show More [ ![ManageEngine ADManager Plus](https://images.g2crowd.com/uploads/product/hd_favicon/f1e00e3e90217e7ea564e3f8d4641b04/manageengine-admanager-plus.svg "ManageEngine ADManager Plus") Sponsored ManageEngine ADManager Plus 4.5/5 (80) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta") Okta 4.5/5 (1,215) ](https://www.g2.com/products/okta/reviews) [ ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") Microsoft Entra ID 4.5/5 (872) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud") JumpCloud 4.5/5 (3,867) ](https://www.g2.com/products/jumpcloud/reviews) [ View All Alternatives ](https://www.g2.com/products/symantec-iga/competitors/alternatives) ##### Categories on G2 [ Identity and Access Management (IAM) ](https://www.g2.com/categories/identity-and-access-management-iam)[ User Provisioning and Governance Tools ](https://www.g2.com/categories/user-provisioning-and-governance-tools)[ Customer Identity and Access Management (CIAM) ](https://www.g2.com/categories/customer-identity-and-access-management-ciam) [ Self-Service Password Reset (SSPR) Tools ](https://www.g2.com/categories/self-service-password-reset-sspr-tools) Show More ##### Explore More [ What is the most cost effective knowledge base solution for entrepreneurs? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-knowledge-base-solution-for-entrepreneurs)[ Top virtual data room provider with strong security features ](https://www.g2.com/discussions/top-virtual-data-room-provider-with-strong-security-features)[ Best CPaaS software for startups ](https://www.g2.com/discussions/best-cpaas-software-for-startups) [ Which financial consulting services clearly define scope and expected outcomes before engaging in long-term relationships? ](https://www.g2.com/discussions/which-financial-consulting-services-clearly-define-scope-and-expected-outcomes-before-engaging-in-long-term-relationships)[ Best cloud management software for large scale apps ](https://www.g2.com/discussions/best-cloud-management-software-for-large-scale-applications)[ Which solution supports RBA for multi-device login scenarios? ](https://www.g2.com/discussions/which-solution-supports-rba-for-multi-device-login-scenarios) Show More [ What is the most cost effective knowledge base solution for entrepreneurs? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-knowledge-base-solution-for-entrepreneurs)[ Top virtual data room provider with strong security features ](https://www.g2.com/discussions/top-virtual-data-room-provider-with-strong-security-features)[ Best CPaaS software for startups ](https://www.g2.com/discussions/best-cpaas-software-for-startups) [ Which financial consulting services clearly define scope and expected outcomes before engaging in long-term relationships? ](https://www.g2.com/discussions/which-financial-consulting-services-clearly-define-scope-and-expected-outcomes-before-engaging-in-long-term-relationships)[ Best cloud management software for large scale apps ](https://www.g2.com/discussions/best-cloud-management-software-for-large-scale-applications)[ Which solution supports RBA for multi-device login scenarios? ](https://www.g2.com/discussions/which-solution-supports-rba-for-multi-device-login-scenarios)