[ Symante... Reviews ](https://www.g2.com/products/symantec-iga/reviews) [ Symante... Reviews ](https://www.g2.com/products/symantec-iga/reviews) # Symantec IGA Features ##### ## User on/off Boarding (13) Self Service Access requests Users can request access to an application and be automatically provisioned if they meet policy requirements Smart/Automated Provisioning Automates account/access rights creation, changes and removals for on-premise and cloud apps Role Management Establish roles that create a set of authentication rights for each user in the role Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes Access Termination Terminate access to multiple applications based on dates Approval Workflows Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Workflow Management Create, design and manage workflows for repetitive tasks Template Management Create, save, and re-purpose templates for emails, forms, etc. Application Management Track, manage and store the applications of potential future members, customers or candidates Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Access Management Control and manage access to company resources Show More ##### ## User Maintenance (3) Self Service Password Reset Enables users to reset passwords without administrator interaction. Enforces password policies when resetting. Bulk Changes Change users and permissions in bulk Bi-directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application Show More ##### ## Governance (2) Identifies and Alerts for Threats Alerts administrators when inappropriate access occurs Compliance Audits Proactively audits access rights against policies Show More ##### ## Administration (12) Reporting Standard and customized report creation to ensure appropriate access rights have been assigned Mobile App Provides mobile application that alerts administrators of potential issues and allows administrators manage access rights Ease of set up for target systems Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured APIs Provides appropriate application interfaces to enable custom integrations for unique business requirements Bi-Directional Identity Synchronization Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application. Policy Management Enables administrators to create access policies and applies policy controls throughout request and provisioning processes. Cloud Directory Provides or integrates with a cloud based directory option that contains all user names and attributes. Application Integrations Integrates with common applications such as service desk tools. Password Synchronization Securely access passwords from any device Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Password Policies Set and enforce password security requirements such as length, character sets, and regular password changes Show More ##### ## User Experience (4) Self-Service Experience Allows users to set, change passwords easily without interaction from IT staff. Mobile App Usability Integrates with your mobile device for use on mobile apps. Multilingual Support Accommodates multiple languages. Remote Support Provide support to your customers and employees remotely over a shared network Show More ##### ## Authentication (4) Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Biometric Authentication Uses biometric trait or characteristic to authenticate. Additional hardware may be required to support this type. Other Authentication Methods Provides authentication capabilities outside standard authentication methods such as MFA and biometric . Role-Specific Authentication Able to assign authentication requirements for different levels of users, such as more robust authentication for senior level executives. Show More ##### ## Functionality (13) Self-registration and self-service Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management. Authentication Verifies user identity with authentication, which may include multiple multi-factor authentication methods. Scalability Scales to support growing a customer base. Customer data linking Integrates with directories or other data stores that house customer data to create a complete view of a customer. Access Management Control and manage access to company resources Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user User provisioning Simplifies or automates user provisioning, deprovisioning, and other user role changes. Password manager Offers password management tools to end users. Single Sign-on Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. Enforces policies Enforces user-access policies based on individual, role type, group membership or other factors to prevent unauthorized access to company systems and data. Authentication Authenticates users prior to granting access to company systems. Multi-factor authentication Offers multi-factor authentication methods to verify a user's identity. Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Show More ##### ## Type (2) On-premises solution Provides an IAM solution for on-prem systems. Cloud-solution Provides an IAM solution for cloud-based systems. Show More ##### ## Reporting (7) Activity Tracking Track and document all activities across devices, networks, and other systems Reporting Provides reporting functionality. Access & Permission Change Reporting Log and report all modifications to user roles and access rights. Compliance & Audit Trail Export Provide standardized reports for regulatory compliance and audits. Ad hoc Reporting Generate one-off reports that meet information requirements Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Real-Time Reporting Active reporting of data and metrics Show More ##### ## Authentication & Authorization - Identity and Access Management (IAM) (1) Adaptive & Contextual Access Control Grant access based on user attributes, location, device posture or risk. Show More ##### ## Administration & Governance - Identity and Access Management (IAM) (5) Identity Lifecycle Management Automate onboarding, offboarding, and access reviews throughout user lifecycles. Self‑Service Account Management Enable users to reset passwords and update profiles without admin support. Member Accounts Accounts held by members of an organization User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Show More ##### ## Generative AI - Identity and Access Management (IAM) (3) AI‑Driven Access Anomaly Detection Identify unusual access patterns using machine learning models. Automated Policy Tuning Dynamically adjust access policies based on risk and AI-generated insights. Predictive Role Recommendations Suggest appropriate user roles based on usage patterns and peer behavior. Show More ##### ## AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5) Adaptive MFA Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it. Anomaly Detection Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk. Fraudulent Login Detection Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI. Adaptive Authentication Policies Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time. Risk-Based Authentication Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login. Show More ##### ## AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) (2) Behavioral Biometric Analysis Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login. Liveness Detection Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks. Show More ##### ## AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) (2) Account Recovery Assistants Generates dynamic prompts to guide users through account recovery workflows. Constraint Enforcement Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions. Show More ##### ## Additional Functionality (85) Secure Data Storage Securely stores data to prevent data loss or breaches User Defined Attributes Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Active Directory Integration Integrates with Active Directory Secure Login At least a username and password is required to access the system Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Event Logs A chronological record of actions or occurrences within a network, software, or process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Risk Assessment Initiate collection and analysis of known risks Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Security Auditing Systematic evaluation of the security of a company's overall security system and situation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Data Receive data and information in real time Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Real-Time Monitoring Active monitoring of systems, applications, or networks Customizable Reports Alter the layout and content of reports Risk Analysis Analyze potential risks across the organization Secure Data Storage Securely stores data to prevent data loss or breaches User Defined Attributes Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Active Directory Integration Integrates with Active Directory Secure Login At least a username and password is required to access the system Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Event Logs A chronological record of actions or occurrences within a network, software, or process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Risk Assessment Initiate collection and analysis of known risks Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Security Auditing Systematic evaluation of the security of a company's overall security system and situation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Data Receive data and information in real time Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Real-Time Monitoring Active monitoring of systems, applications, or networks Customizable Reports Alter the layout and content of reports Risk Analysis Analyze potential risks across the organization Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Behavioral Analytics Track and analyse user behavior within a system or network Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Generative AI Use AI to generate content in the form of text, images, videos, etc. Multiple Authentication Methods Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics User Provisioning Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Data Security Protect sensitive data for digital privacy Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Single Sign On Allow users to access multiple services after entering their login credentials once Automatic User/Device Recognition The system can automatically recognize a user and/or device Unified Directory Store, modify, and track user accounts and access in a centralized directory Self-Service Access Request Enable end users to request access or request changes to their account privileges AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Mobile Access Access software remotely via mobile devices Employee Portal Online portal where employees can access and track their own information AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Secure Password Sharing Securely share encrypted passwords with colleagues Single Sign On Allow users to access multiple services after entering their login credentials once Group Passwords Create and edit passwords that can be accessed by a group of people Generative AI Use AI to generate content in the form of text, images, videos, etc. Self-Service Access Request Enable end users to request access or request changes to their account privileges Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Password Database A database of passwords to flag for reuse Remote Access & Monitoring Control system behavior and appearance, and access and report on system status/health from a distant location Application Security Identify and respond to security threats to developed applications Password Protection Protect passwords from security threats Password Generator Generates strong, unique passwords with customizable parameters Reminders Timed notification for any upcoming task, deadline, appointment, or activity Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ## 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