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Swag Pro (by Swag.com) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

User Insights

Average based on 360 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Swag Pro (by Swag.com) Reviews (360)

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Reviews

Swag Pro (by Swag.com) Reviews (360)

View 1 Video Reviews
4.4
360 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support and ease of use of Printfection, highlighting how the team is responsive and helpful throughout the swag management process. Many appreciate the platform's ability to streamline gifting and swag distribution, making it a valuable tool for marketing campaigns. However, some users note that shipping costs can be high, which may be a consideration for budget-conscious buyers.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Printfection changes my life!"
5/5
What do you like best about Swag Pro (by Swag.com)?

An efficient way to create, track, and ship swag and collateral, friendly customer support, easy access to reports, and a wide selection of swag. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The swag redemption page can be more customizable. For example, it would be awesome to name the campaign and redemption page title differently. Review collected by and hosted on G2.com.

Kendyl S.
KS
Kendyl S.
Workplace Experience Manager
Mid-Market (51-1000 emp.)
"We Love Printfection!"
5/5
What do you like best about Swag Pro (by Swag.com)?

Printfection has made our swag management so much easier than trying to do it all in house. Our support team is always responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

There isn't much we don't like about using Printfection! Review collected by and hosted on G2.com.

Morgan F.
MF
Morgan F.
Mid-Market (51-1000 emp.)
"Great team, great platform."
4.5/5
What do you like best about Swag Pro (by Swag.com)?

The team is incredibly responsive to requests. The swag options are great; if you don't see what you are looking for, they will try to find it! Shipping is easy to do and quick! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

There was a miscommunication at the start of our account, they do not accept pre-packaged kits to their warehouse, but we fixed the issue. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"We used Printfection to host a merchandising program to thank financial professionals and employees."
5/5
What do you like best about Swag Pro (by Swag.com)?

Ease of use. Reporting features. Variety of merchandise. Helpful customer service. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Nothing. It's been a great experience and easy to use. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Printfection is PERFECTION"
5/5
What do you like best about Swag Pro (by Swag.com)?

Printfection is easy to use and they have GREAT customer service. They make my visions come to life and their staff is so fun to work with. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I love EVERYTHING about this tool! You do have to learn how to set up your inventory, but the staff is there to help you through it all! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great quality and service"
4.5/5
What do you like best about Swag Pro (by Swag.com)?

I love the variety and good quality of products and the super customer support. They are available all the time. Shipping and store all the things are so easy with them. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

There's nothing I dislike about Printfection.

Store all the items can be expensive, and we have to be up to date on how many things we store, but we get a helpful notification from Printfection when we run low on any of them. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Very Professional and Up to Date"
5/5
What do you like best about Swag Pro (by Swag.com)?

I love how professional and courteous they are when I email them requesting random things. I like the fact that they are always up to date with new swag items and they keep up with the trends. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

They are a bit pricey for certain items. But they are worth spending a little extra Review collected by and hosted on G2.com.

Kristine D.
KD
Kristine D.
Mid-Market (51-1000 emp.)
"Making giveaway campaigns and event swag needs quick and easy"
4.5/5
What do you like best about Swag Pro (by Swag.com)?

Printfection takes out the long manual process of setting up giveaway campaigns. You don't have to worry about packaging and shipping, you just need to stock your items and set up campaigns online and then send out your URLs to clients / customers etc. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

For drop ship, sometimes the dates I need are more expensive for shipping unless I set it up way in advance which sometimes isn't possible Review collected by and hosted on G2.com.

Kristina P.
KP
Kristina P.
Mid-Market (51-1000 emp.)
"Great Company"
5/5
What do you like best about Swag Pro (by Swag.com)?

The client support is incredible, I especially love that they take over the tracking and coordination for recipients. That was a major painpoint with our prior vendors. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Sometimes it can take a bit to get mockups of items, I wish it was a little more automated, but I do enjoy working with someone.

Sometimes the catalog is hard to navigate. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazing service, especially if "Swag" is not a part of your core job responsibilities."
5/5
What do you like best about Swag Pro (by Swag.com)?

My customer team helps me consider future needs and is so proactive. Helps me own this vendor relationship confidently even though it isn't a part of my job's core responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I don't have many complaints about Printfection. Review collected by and hosted on G2.com.

Questions about Swag Pro (by Swag.com)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Printfection used for?

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Verified User
G2
Verified User
•
Last activity over 6 years ago

What types of branded swag / promotional merchandise can Printfection create?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Average Discount

7%

Swag Pro (by Swag.com) Comparisons
Swag Pro (by Swag.com) Features
Warehousing
Procurement
Fulfillment
Spend
Conversion Rates
Proof Portal
Budgeting
CRM Integration