Swag Pro (by Swag.com) Reviews & Product Details

Printfection stores my inventory and sends it out. They will help me mock up anything I want if they can find a vendor that has the options. I get a response within 24 hours. They have the nicest bunch of people working for them to help you out with any needs. You are told if it isn't something that can't be done and a reason for it. They don't string you along. I can create a store and have items chosen to have available to any who receives the link. I can also put a price cap on the store so you can't go above it. Review collected by and hosted on G2.com.

I have instances that I need to be able to have people pick between a range of items. The items have a set number that are available, from 0-5. For example, I can choose 0 to 5 polo shirts. I have another platform I use for that because it is not something that is available. Review collected by and hosted on G2.com.

Our community and employees are global. We have a specific need to ship products worldwide to some of the hardest-to-ship locations. Printfection has changed its drop-down menu, tracked precise addresses, and urgently responded to a few orders. You will not get that kind of service with any vendor. Their product is of high quality, and their customer service team is the best I have worked with in my career. Review collected by and hosted on G2.com.

Not much. We have talked about customizing our dashboard so that we can manage different products with teams. This is why one of our teams left - we would love to put all departments on the same swag vendor platform but keep the produce separate. Review collected by and hosted on G2.com.

Printefection is a great company for swag for any company's promotional needs. They are very fast to respond to any requests and offer great customer support and always helpful in sourcing exactly what we are looking for, all while finding the best pricing. I love that they store our inventory and also allow us to drop-ship swag to customers with a unique URL. They are super easy to use, easy to work with, and are a great addition to our marketing team. Review collected by and hosted on G2.com.

There is not much I dislike about Printfection - maybe the sorting filters on their catalog could be better? Review collected by and hosted on G2.com.

Because we are a remote team spread across the US we needed a solution that was going to house all our swag, be able to replenish inventory and be able to easily ship out our branded items without a huge headache. Printfection took us from having swag in 3 different locations (including my garage!) to having a one stop shop for housing, ordering and distributing our swag. We are able to have multiple teammates own their swag section of the business while keeping within budget and being able to send out as they needed. Review collected by and hosted on G2.com.

The two downsides of Printfection for us is not seeing the swag. The end to end solution is so seamless that we don't even touch the swag before it goes out (which is good and bad). We have never had quality issues but the idea of sending something without seeing it before it hits a client, customer or amabassadors hands is a little nerve racking. The last downside is the sending swag groupings (what Printfection calls Giveaways) these are a little more concrete than we would like. We have to create a ton of different variations of these in order to have all swag combos we need. I would be nice if they had a "ad-hoc" box that you put whatever in and then they provided you the shipping cost later. We have clients who we want to get a variety of gifts (in 1 off boxes) and to create a ridgid Giveaway each time isn't great. Review collected by and hosted on G2.com.

It's very easy and user friendly to use Printfection and easy to distribute anywhere in the world. I use it regularly as part of the customer marketing team and I am also very happy with how Printfection's customer success team ensures I am supported throughout. Review collected by and hosted on G2.com.

I wish there is an option to also host a store front on Printfection. Review collected by and hosted on G2.com.

Beth and Kat are the most helpful contacts that I've ever had for a platform. They have supported me in so many last-minute situations for events that I know I can always rely on them.

On top of that, I have asked for specific product features like "low inventory alerts," which they communicated to their product team and eventually rolled out.

Their platform has a wide range of swag options that generally cover what we need for our partners and customers. It's also fairly easy to use as well. Review collected by and hosted on G2.com.

Printfection is not meant for last-minute quick items. If you need something custom for an event 2 weeks away, this probably isn't the right platform for you. I think depending on the item, some things can be pricier, but all of the swag we have gotten has been really high quality, and I think they are very intentional with the items they offer. Review collected by and hosted on G2.com.

I’ve been working with Printfection for over 5 years now. They’re a full-service shop offering all your swag needs. I was able to set up landing pages within Printfection to streamline our process. Major game changer. It levels up our start-up look to a sophisticated company. I also continue to be impressed with the customer service. They respond quickly to my emails and are always helpful! Review collected by and hosted on G2.com.

Before purchasing any new swag, I would advise getting a sample sent to you. It's hard to tell the quality online unless you're already familiar with the brand. Review collected by and hosted on G2.com.

Printfection has the most helpful staff! My supervisor gave me the task of finding a swag platform with little to no instruction. Will Breuker helped me with getting a better understanding of Printfection as a whole. He made sure that when he was not available, Kyle Tudor came right in and continued where he left off. Printfection has helped guide me through each process and answers all of my questions in such a timely manner. I can sometimes ask a lot of questions but Aubrey Yeager and Kelli McDowell have answered every single one of them. They informed me on any updates or required information needed. Review collected by and hosted on G2.com.

I have nothing bad to say about Printfection. I haven't reached the shipping stage yet, so we will have to see how the next steps go! I am not worried at all. Review collected by and hosted on G2.com.

Swag has always been a headache. I felt I had to spend a disproportionate time on the process of it all vs. the return. Printfection has solved a lot of my administration frustrations. First, they allow for self-service links, where my employees can go in and order their own swag/sizes once they hit a milestone. I don't have to manage when and how to send those items out. They also can source items from outside their catalog, which is huge. Customer support is incredible - timely and knowledgeable. Review collected by and hosted on G2.com.

It took me a while to understand some of the intricacies of setting up a campaign on the back end. Some of the requests appear technical or are not straightforward in what impact clicking a particular button may have on the distribution of an order. Review collected by and hosted on G2.com.

From the start, we've had nothing but excellent customer service. They help us will all our 1 to many, and 1x1 swag sends, making the whole process seamless. Review collected by and hosted on G2.com.

There is nothing I dislike at the moment Review collected by and hosted on G2.com.