SurveyStance Pricing Overview

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SurveyStance Pricing Key Insights

Last updated on Apr 09, 2026

SurveyStance offers 4 pricing editions, starting from $39 to $79. SurveyStance pricing tiers are designed to support different usage levels and team sizes. SurveyStance also offers a free trial. Compare the SurveyStance pricing table below to figure out the best fit for your needs. Some plans may require you to contact SurveyStance for custom pricing.

Feedback Kiosk — Software Only — $39 / Flat Rate Per Month

OneClick Survey — Solo — $39 / Per User Per Month

Feedback Kiosk - Full Package — $69 / Flat Rate Per Month

OneClick Survey — Team — $79 / Flat Rate Per Month

Rated 4.5 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Feedback Kiosk - Full Package

$69.00

Flat Rate Per Month

The complete in-person feedback solution. Includes the iPad, the stand, and unlimited feedback usage in one monthly price per kiosk. Place a kiosk at checkout, reception, exits, waiting rooms, dining halls, or outside restrooms. Visitors answer with a single tap on an emoji, and conditional follow-up questions capture the reason behind the score without slowing anyone down. Every kiosk includes unlimited surveys, questions, responses, and users. There are no per-response fees and no caps to monitor. Manage all kiosks from one web dashboard: push a survey change to every device across every location at once, compare sites side by side, and receive instant alerts when negative feedback arrives. AI summaries group open-text comments into themes, and all results export to Excel. Billed monthly with no annual contract. Cancel anytime. Free trial, no credit card required. Already have iPads? The Software Only plan is $39/mo per kiosk.

Feedback Kiosk — Software Only

$39.00

Flat Rate Per Month

Run SurveyStance on iPads you already own. The same kiosk software as our hardware plan, at a lower monthly price per device. Install the app, mount your iPad wherever feedback matters, and collect one-tap emoji responses from customers, patients, employees, or visitors. Conditional follow-ups capture the reason behind each score. Includes unlimited surveys, questions, responses, and users, with no per-response fees. One web dashboard manages every device: update surveys across all locations at once, compare sites, and get instant alerts on negative feedback. AI summaries turn open-text comments into themes, and everything exports to Excel. Best for teams that already have tablets or want to scale to many locations without buying devices. Billed monthly, no annual contract, cancel anytime. Free trial, no credit card required. Need hardware? The full Feedback Kiosk plan includes iPad and stand at $69/mo.

OneClick Survey — Solo

$39.00

Per User Per Month

Web-based one-click emoji feedback surveys for digital touchpoints. Solo includes one user — best for a single operator or one focused feedback program. Embed a one-click survey in your email signature so every message becomes a feedback opportunity. Generate QR codes for table tents, receipts, posters, and signage. Share a direct link, or add one-click feedback to help desk replies and your website. Recipients answer with a single tap, then a conditional follow-up captures why — no login, no long form, no app to download. Includes unlimited one-click surveys and unlimited responses. Pricing is based on user access, not survey volume, so costs don't rise as response rates improve. Real-time dashboards break results down by touchpoint and time period. Instant alerts flag negative responses. AI summaries group comments into themes, and results export to Excel. Month-to-month, cancel anytime. Free trial, no credit card required.

OneClick Survey — Team

$79.00

Flat Rate Per Month

Everything in Solo, with access for up to 5 users. Built for a customer-facing team that shares one feedback program. Each team member gets their own login and their own one-click survey in their email signature, so feedback is attributed to the right person and the right interaction. Managers see the full picture across everyone. Collect through email signatures, QR codes on table tents, receipts, posters and signage, shared links, and help desk ticket replies. Respondents answer with a single tap, and a conditional follow-up captures the reason. Includes unlimited one-click surveys and unlimited responses. Pricing is based on user access, not survey volume. Real-time dashboards segment results by user, touchpoint, and time period. Instant alerts route negative feedback to the right person. AI summaries group comments into themes, and everything exports to Excel. Month-to-month, cancel anytime. Free trial, no credit card required.

SurveyStance offers two ways to collect feedback, priced separately so you only pay for the channels you use. All plans are month-to-month with no annual contract, and every plan includes a free trial with no credit card required.

Feedback Kiosk

Priced per kiosk, per month.

$69/mo per kiosk — Includes the iPad, the kiosk stand, and unlimited feedback usage. Everything needed to put a feedback kiosk in a physical location, in one monthly price.

$39/mo per kiosk — Software only. Run SurveyStance on iPads you already own. Same software, same features, lower monthly cost per device.

Both options include unlimited surveys, unlimited questions, unlimited responses, and unlimited users. There are no per-response fees and no usage caps to monitor.

OneClick Survey

Web-based one-click emoji surveys for email signatures, QR codes, shared links, help desk ticket replies, and websites. Priced by user access rather than survey volume, so costs do not increase as your response rates improve.

$39/mo — Solo. 1 user included. Best for one operator or a single focused feedback program.

$79/mo — Team. Up to 5 users included. Best for shared access across a customer-facing team.

$179/mo — Company. Up to 25 users included. Best for larger teams needing broader visibility across departments or sites.

All OneClick plans include unlimited one-click surveys and unlimited responses.

Included in Every Plan

Unlimited responses, with no per-response charges
One-tap emoji surveys with conditional follow-up questions
Real-time dashboards segmented by location, device, question, and time period
Instant alerts when negative feedback is received
AI summaries that group open-text comments into recurring themes
Reporting and Excel export
Multi-location management, including pushing survey updates to every device at once

Terms

All plans are billed monthly and can be cancelled at any time. There is no annual commitment and no setup fee. Most customers are live within days rather than months.

Free Trial

Every plan can be trialled free, with no credit card required.

Combining Plans

Kiosk and OneClick plans can be combined on one account, with results from physical kiosks and digital touchpoints reporting into the same dashboard. Organizations running many locations, or needing more than 25 OneClick users, can contact us for custom pricing.

SurveyStance serves customers worldwide.

Pricing information for SurveyStance is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SurveyStance must be conducted with the seller.

Pricing information was last updated on September 28, 2026

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SurveyStance Pricing Reviews

(1)

Terry J.

Warranty Supervisor

Enterprise (> 1000 emp.)

8/24/2026

"Streamlined Feedback Gathering with Easy Setup"

5/5

What do you like best about SurveyStance?

I appreciate that SurveyStance is low friction and serves as a point of sale survey tool, allowing us to capture the customer's experience right at the moment they're having it. I also value how easy it is for a user or business owner to navigate within the system and see results. For the administrator, I like how easy it is to update and make changes without depending on someone else at SurveyStance. The low friction aspect increases the response rate, and I love that SurveyStance was willing to make specific changes for us, showing their flexibility. Their team was super helpful during implementation, making it easy for users to get set up quickly with just an iPad. It allows us to have real-time feedback at the point of sale while the customers are waiting for their receipt. Best of all the SurveyStance Support team is amazing to work with, providing quick solutions, speedy response times and overall top-notch support. Review collected by and hosted on G2.com.

What do you dislike about SurveyStance?

There really isn't anything I dislike about SurveyStance, if there is any feedback it might be that the navigation menu "reporting" vs "rates" can be confusing for novice users regarding where to go to retrieve their scores. Review collected by and hosted on G2.com.

What problems is SurveyStance solving and how is that benefiting you?

I find SurveyStance helps capture real-time feedback at the point of sale, increasing response rates and providing valuable insights. It is a low-friction tool that allows our distribution partners easy access and navigate results, ultimately helping our distribution channel understand evolving customer needs and what's important to them. Review collected by and hosted on G2.com.

Categories on G2

Survey Enterprise Feedback Management

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