# SurveyKiwi Reviews **Vendor:** Survey Kiwi **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 61 ## About SurveyKiwi Survey Kiwi is a cloud SaaS that lets you build beautiful and professionally designed mobile-ready surveys in minutes. Thanks to 3 main characteristics the product has an average completion rate of 83% vs 20% market average. MOBILE: Now a days more than 70% of surveys are being opened on mobile devices, Survey Kiwi has been thought to work on any device making the mobile UX absolutely stunning. CUSTOMIZATION: Survey Kiwi lets you completely customize your forms and surveys, using colors, images, typographies, logos or even choose from the integrations inside the platform. DYNAMIC: Forms and surveys look alive with videos and gifs. Survey Kiwi even lets you change the content depending on what users answer. ## SurveyKiwi Pros & Cons **What users like:** - Users value the **ease of creation** with SurveyKiwi, making survey design quick and accessible for everyone. (5 reviews) - Users value the **ease of use** of SurveyKiwi, enabling quick, professional survey creation without technical expertise. (5 reviews) - Users love the **intuitive interface** of SurveyKiwi, making survey creation effortless and efficient, regardless of technical skills. (4 reviews) - Users value the **simplicity and speed** of SurveyKiwi, making survey creation effortless and efficient. (4 reviews) - Users appreciate the **quick and easy setup** of SurveyKiwi, enabling efficient survey creation and management without technical skills. (3 reviews) - Efficiency (2 reviews) - Users value the **user-friendly design** of SurveyKiwi, making survey creation quick and accessible for all. (2 reviews) - Time-saving (2 reviews) - Users love the **user-friendly and intuitive interface** of SurveyKiwi, especially its mobile-ready design. (2 reviews) - Customization (1 reviews) **What users dislike:** - Users are frustrated by **poor reporting** capabilities, lacking advanced options and requiring manual data handling for analysis. (3 reviews) - Users face a **difficult setup** due to minor quirks and a learning curve with complex logic configuration. (1 reviews) - Users feel that SurveyKiwi is **expensive** as key features require a paid plan, limiting flexibility for smaller projects. (1 reviews) - Users face challenges with **inadequate filtering** , requiring manual processes for custom reports and data segmentation. (1 reviews) - Users find **integration issues** with other tools limit SurveyKiwi's effectiveness, especially for large-scale surveys and enterprise needs. (1 reviews) - Users face a **noticeable learning curve** when setting up complex logic in SurveyKiwi, impacting their experience. (1 reviews) - Limited Customization (1 reviews) - Limited Data Analysis (1 reviews) - Users feel frustrated by the **limited features** in SurveyKiwi's free plan, hindering flexibility for smaller projects. (1 reviews) - Survey Issues (1 reviews) ## SurveyKiwi Reviews ### 1. Secure, User-Friendly Form Builder with Strong Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about SurveyKiwi?** I love this platform for its simple user friendly Interface. The platform is also secure and very reliable. This platform enables user to create forms easily. The questions can also be be made in variety of option according to the needs even for descriptive purposes. This enables feedbacks to be more accurate and reliable. The higher the accuracy of the result the better will be the decision making induced from results of the survey. The distribution of the survey for this platform can be done through social media, emails or embed links. This ensure better reach to the target respondents. The capability of this platform to integrate with google analytics. google sheets and hubspot is really good. This ensures better interpretation of results from the raw data. I also feel that the pricing of this platform is moderate. The onboarding of this platform is simple and can be done by filling a simple form. The collaboration of work can also be done on this platform. which makes teams work more efficiently. **What do you dislike about SurveyKiwi?** I love most part of this platform but I wish that there was an AI for that could assist in making of questionnaire as the templates in the platform are always limited. I also wish that there was more 3rd part integration available for this platform as that would boost productivity of using this platform. Other than this a little more improvement in the performance of this platform would be better. **What problems is SurveyKiwi solving and how is that benefiting you?** The easy signup and login process of this platform with the user friendly interface allows user to adapt to this platform faster enabling to take off the survey faster. This increases the efficiency directly enabling to get the result quicker for faster decision making. ### 2. SurveyKiwi Makes Survey Creation Fast, Simple, and User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SurveyKiwi?** What I like most about SurveyKiwi is how simple and user-friendly the platform feels. Creating surveys and customizing templates is fast and straightforward, even for someone who isn’t very technical. The interface is clean and easy to navigate, which makes it convenient for collecting customer feedback and handling basic survey responses efficiently. I also appreciate the ready-to-use templates, since they save time when getting everything set up. **What do you dislike about SurveyKiwi?** One area that could be improved is offering more advanced customization and reporting features in the basic version. When using the platform for the first time, some settings and analytics options take a bit of time to find and fully understand. Aside from that, my overall experience has been smooth, easy to manage, and straightforward to use. **What problems is SurveyKiwi solving and how is that benefiting you?** SurveyKiwi helps us collect customer feedback and responses in a far more organized way. Rather than managing everything manually, all the responses are kept in one place, which saves time and makes tracking much easier. It also helps us understand customer opinions more clearly, so we can make small, practical improvements based on real feedback. ### 3. Makes patient feedback tracking and follow ups more structured and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about SurveyKiwi?** I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so in my daily work I need to take regular feedback from patients and track their progress after giving diet plans. I have recently started using SurveyKiwi for this purpose, and it is helping me keep responses in a more organized way. What I like best is it is very simple to use, I did not need any learning, just open and start creating survey. Setup is quick, I made full form in few minutes only. It has simple builder where I can add questions, change order and keep flow clear, which is useful in my work. i use it for follow-ups so slowly it is becoming part of My daily routine. It has useful features like multiple choice, short answer and different question types, which help me ask proper and structured questions. I can also check all responses in one place and see them anytime, so it makes tracking easier. Sharing is also easy, I just send link and patient can fill it on phone also, so it is convenient. This helps me collect feedback without extra effort. Customer support I did not use till now because tool is simple and working fine. Performance is good, form open fast and work smooth, I did not see any lag till now. Overall I recently started using it but it is helping me manage patient feedback and progress in simple and clear way without making work complicated. **What do you dislike about SurveyKiwi?** Because it is simple, some advanced customization options feel limited, like very detailed design or deep settings are not much there. For my work it is fine, but for more advanced use it can feel basic. Also, advanced options like detailed reports or deeper analytics are basic, so if someone needs more detailed data it may feel limited. For normal feedback and follow-up it is fine, but for advanced use it can feel simple. **What problems is SurveyKiwi solving and how is that benefiting you?** It is solving the problem of collecting proper and structured feedback in one place. In my work I need to check patient progress after giving diet plan, and without a proper system it becomes confusing. With this tool I can create simple survey and ask all important questions in one form, so everything stays clear and organized. It also helps me get responses in real time, I can see what patient is doing and what problem they are facing without waiting. This makes my follow-up more clear and I can take better decisions based on actual responses. another benefit is it saves time, because I just share one link and patient can fill it on their own. I don’t need to ask same questions again and again. It also supports different question types and simple flow, so I can design survey according to my work. it also helps me understand patterns, like who is following diet properly and who is not, so I can improve guidance in next follow up. All responses come in one place and I can review them anytime, so no confusion. Overall it is helping me make my work more organized, save time and manage patient progress in better and simple way. ### 4. Easy Drag and Drop Setup, Custom Branding, Smooth Integrations **Rating:** 3.0/5.0 stars **Reviewed by:** Allison K. | Customer Support/Scheduling Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SurveyKiwi?** It has a drag and drop set up, which I like. Very easy to set up. Lots of different customizable options, with our branding. It's very easy to integrate, I was able to integrate survey kiwi onto our website and also with zapier. The price is reasonable, at 9$ a month on the lowest tier. **What do you dislike about SurveyKiwi?** Any of the complex logic I've tried to set up requires me to pay more, which is no good. I've had to export everything to Excel, which adds more steps. Performance wise, I've used better systems. There is a great help section, but that requires reading and analyzing, which definitely takes more time. **What problems is SurveyKiwi solving and how is that benefiting you?** The surveys are visually engaging, so there is a higher completion rate for our customers. ### 5. Simple, Fast, and Effective for Surveys and Lead Capture **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph A. | Marketing Specialists, Farming, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SurveyKiwi?** What I like most about SurveyKiwi is how simple it is to put together surveys and quizzes without overthinking it. The drag-and-drop builder makes the whole process feel quick and straightforward, so I’m not wasting time trying to figure things out. I mainly use it for lead generation and feedback, and it’s made that part of my workflow a lot smoother. I also like that once everything is set up, sharing it and reviewing the results is really easy. The insights are clear, so I can actually use the data instead of digging through confusing reports. Overall, it just saves me time and keeps things efficient. **What do you dislike about SurveyKiwi?** One thing I don’t like as much about SurveyKiwi is that some of the customization options feel a bit limited, especially if you’re trying to create something very specific or highly branded. There are moments where I wish there was a bit more flexibility in design and layout. Also, while it’s generally easy to use, a few features aren’t immediately obvious and take a bit of trial and error to figure out. It’s not a huge issue, but a slightly more guided onboarding or clearer explanations would make the experience even smoother. **What problems is SurveyKiwi solving and how is that benefiting you?** SurveyKiwi solves the problem of spending too much time creating and managing surveys with more complicated tools. Before using it, the process felt slow and frustrating, especially when trying to make everything look clean and work properly. Now I can build and launch surveys much faster, and everything runs smoothly without performance issues. It also integrates well with other tools I use, which saves me from doing manual work. The pricing feels fair for the value it provides, especially considering how much time it saves me. I also like the smart features like logic-based questions, which make surveys more dynamic and useful. Overall, it’s made my workflow more efficient and easier to manage. ### 6. Effortless Surveys, Great Rewards System **Rating:** 4.5/5.0 stars **Reviewed by:** Abdalla A. | Pipeline Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about SurveyKiwi?** I use SurveyKiwi to participate in online surveys, providing a simple and convenient way to spend free time and earn small rewards. I love that the platform requires no complicated setup or learning curve—it’s very beginner-friendly and allows for almost immediate participation in surveys. I really appreciate the flexibility, as I can log in anytime and complete surveys at my own pace, fitting it easily into my daily routine without feeling like a commitment. The transparency in rewards is also a standout, with points or earnings for each survey clearly shown upfront, building trust and helping me decide which surveys are worth my time. The surveys usually cover a wide range of relevant topics, making me feel like my input actually matters. **What do you dislike about SurveyKiwi?** While SurveyKiwi works well overall, there are a few areas that could be improved. One issue is that sometimes I get screened out of surveys after spending a few minutes answering initial questions. This can feel a bit frustrating, especially when time is limited. Another area for improvement is the availability of surveys. At times, there aren’t enough surveys to choose from, which makes it harder to consistently earn rewards. The reward system, while clear, could also be slightly more competitive. Some surveys take longer than expected compared to the payout, so better alignment between time spent and rewards would enhance the experience. Additionally, faster payout processing or more payout options would make the platform even more convenient and appealing. **What problems is SurveyKiwi solving and how is that benefiting you?** I use SurveyKiwi to earn extra money and share my opinions on products and services. It provides flexibility, allowing me to take surveys anytime, and turns my spare time into productive and rewarding moments. ### 7. Effortless Surveying with Professional Results **Rating:** 4.0/5.0 stars **Reviewed by:** Quiles S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SurveyKiwi?** I use SurveyKiwi mainly to create quick, professional surveys and feedback forms. What I find really useful is how easy it is to build clean, branded surveys without any design or technical skills. I can add logos, adjust colors to match our corporate identity, and share the survey via email or link in minutes. The real-time results and basic reporting help us review responses quickly and act on feedback without delay. The biggest standout is how fast and intuitive it is to build surveys—I can create a fully branded, client-ready survey in just a few minutes without any technical knowledge or design skills. I also really appreciate how clean and professional the surveys look. Being able to easily add our company logo, adjust colors, and use modern, mobile-friendly templates helps maintain a polished, trustworthy impression with clients and partners. The basic reporting is simple but effective, showing clear summaries and response trends that we can immediately use for client feedback or internal improvements. It’s easy to export results too, which is helpful when we need to share insights with our team or leadership. **What do you dislike about SurveyKiwi?** Some user management and permission settings are simpler than we need for a larger team. More granular control over who can create, edit, or view surveys would help with internal governance and consistency, especially across different departments. **What problems is SurveyKiwi solving and how is that benefiting you?** I use SurveyKiwi to create professional surveys easily. It eliminates the hassle of complex tools and organizes feedback clearly. The branding features boost our credibility, and basic reporting helps us act on insights quickly. ### 8. Seamless and Cost-Effective Survey Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Sinead B. | Financial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SurveyKiwi?** I like SurveyKiwi's brand customization, which makes it attractive, and the straightforward and intuitive interface that provides a good user experience. This speeds up the process of creating efficient surveys compared to other survey sites. I also enjoy the range of questions and logics available. It's a cost-saving tool that my team finds more straightforward to use than our previous platform. The initial setup was very easy. **What do you dislike about SurveyKiwi?** I think incorporating AI to help automate the setup phase would be a time saver. It would be great if we could automate typical questions to the surveys we're creating. **What problems is SurveyKiwi solving and how is that benefiting you?** SurveyKiwi creates an easy and efficient end-to-end process to collect data, offers straightforward and intuitive interface, and speeds up survey creation compared to other sites. ### 9. Streamlined Global Feedback with Some Customization Gaps **Rating:** 3.5/5.0 stars **Reviewed by:** Samuel S. **Reviewed Date:** February 01, 2026 **What do you like best about SurveyKiwi?** I like SurveyKiwi’s real-time global and regional analytics dashboard because it provides actionable insights without manual aggregation. The unified dashboard aggregates all survey results from every region, touchpoint, and department, offering pre-built global and regional reports. It lets me drill down into granular insights with a click, saving 20+ hours a week that we used to spend compiling Excel data manually. I also appreciate the visual reports like charts, graphs, and heatmaps for NPS/CSAT scores and feedback trends. The initial setup of SurveyKiwi for our team was blazingly fast, non-technical, and designed for global scalability. **What do you dislike about SurveyKiwi?** Key day-to-day frustrations: No cross-touchpoint/region custom filters: We can’t build custom filters to analyze feedback like “U.S. and APAC post-field service surveys that mention ‘on-time arrival’” or “EU corporate vs. small business customer NPS scores”—we have to export raw data to Excel and filter manually. Limited survey response segmentation: We can segment results by region/touchpoint, but not by customer tier (Nimble), field rep (Steeple), or employee role/tenure (factoHR)—since survey data isn’t synced to these tools, we can’t tie feedback to these critical attributes without manual data matching. No scheduled custom report delivery: We can’t set up automated delivery of custom global/regional reports (e.g., a weekly APAC post-field service feedback report for our Singapore ops team)—we have to manually generate and share reports via email/Slack. **What problems is SurveyKiwi solving and how is that benefiting you?** SurveyKiwi eliminates siloed feedback collection across regions and solves global localization gaps, offering real-time analytics for actionable insights without manual aggregation. This integration supports diverse languages and regions, enhancing global and regional performance tracking effortlessly. ### 10. A Smooth and Reliable Survey Tool That Makes Work Easier **Rating:** 4.5/5.0 stars **Reviewed by:** hannah L. | Software Solutions Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about SurveyKiwi?** I’ve been using SurveyKiwi for some time now, and honestly, it has completely transformed the way I collect feedback and conduct quick polls. What stands out to me is its user-friendly design you don’t need any technical expertise to create professional looking surveys. The templates are a huge time-saver, and the customization features allow me to align everything seamlessly with my brand’s style. **What do you dislike about SurveyKiwi?** What I find most frustrating about SurveyKiwi is that several advanced features are only accessible with a paid plan. It would be much better if the free version offered a little more flexibility, particularly for smaller projects or when experimenting with new ideas. Additionally, although the analytics are straightforward, I would appreciate more in-depth reporting options, such as additional filters or export formats, to make analyzing data even easier. Aside from these points, I think it’s a reliable platform overall. **What problems is SurveyKiwi solving and how is that benefiting you?** SurveyKiwi allows me to create professional surveys quickly, even without any technical expertise. It addresses the challenge of gathering feedback efficiently, whether I need input from clients, colleagues, or for product testing. I really appreciate how all responses are centralized in one location, providing instant insights and saving me a significant amount of time that I would otherwise spend on manual analysis. Additionally, sharing surveys is simple, as I can easily distribute them via links or social media, which makes reaching participants much faster. ## SurveyKiwi Discussions - [What is SurveyKiwi used for?](https://www.g2.com/discussions/what-is-surveykiwi-used-for) - 1 comment - [View SurveyKiwi pricing details and edition comparison](https://www.g2.com/products/surveykiwi/reviews/surveykiwi-review-12239210?section=pricing&secure%5Bexpires_at%5D=2026-06-01+05%3A28%3A29+-0500&secure%5Bsession_id%5D=5fff818f-e83a-4939-bb22-40686a1f8926&secure%5Btoken%5D=3224be0217a945bcbe3c77e367c424f1b6cc176dfc071c29a3fbc19f2d707f61&format=llm_user) ## SurveyKiwi Integrations - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## SurveyKiwi Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top SurveyKiwi Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,201 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (975 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,020 reviews)