# SurveyKiwi vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its **intuitive drag-and-drop interface** and the ability to create polished surveys quickly. Users appreciate features like the screenshot provided at the end of the survey, which enhances usability for their work.
- **Users say** that SurveyKiwi offers a **simple and user-friendly interface** , making it easy for non-technical users to create and customize surveys. Reviewers highlight the platform's reliability and security, which are essential for sensitive data collection.
- **According to verified reviews** , SurveyMonkey's implementation process is notably quick and straightforward, with users noting that the initial setup is easy and efficient. This contrasts with SurveyKiwi, where some users may find the setup less seamless, despite its overall user-friendliness.
- **Reviewers mention** that while SurveyMonkey has a broader range of features and templates, SurveyKiwi shines in its **customization options** for questions, allowing users to tailor surveys to their specific needs effectively.
- **Users highlight** that SurveyMonkey provides superior support quality, with many noting the helpfulness of the customer service team. In comparison, while SurveyKiwi's support is generally reliable, some users feel it could be more responsive.
- **G2 reviewers indicate** that SurveyMonkey's extensive market presence and higher overall satisfaction ratings reflect its ability to meet diverse user needs, while SurveyKiwi, despite its strengths, has a smaller user base and fewer reviews, which may limit insights into its long-term performance.



| | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 61 | 23,551 | 
| **Largest Market Segment** | Small-Business (46.6% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | $9   Monthly | Contact Us | 

---
## Top Pros & Cons

### SurveyKiwi

Pros:
- Ease of Creation (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Poor Reporting (3 reviews)
- Difficult Setup (1 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | SurveyKiwi | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.8 (47 reviews) | 9.0 (20678 reviews) | 
  | **Ease of Use** | 8.9 (47 reviews) | 9.2 (20796 reviews) | 
  | **Ease of Setup** | 8.9 (31 reviews) | 9.0 (8131 reviews) | 
  | **Ease of Admin** | 8.3 (16 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.0 (44 reviews) | 8.6 (14671 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.1 (16 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 9.2 (43 reviews) | 7.7 (20218 reviews) | 

---
## Pricing

### SurveyKiwi

#### Entry-Level Pricing

Plan: Bronze

Price: $9   Monthly

Description: - 100 responses



Key Features:
- Unlimited campaigns
- Workspaces
- Question Piping / Variables

[Browse all 3 editions](https://www.g2.com/products/surveykiwi/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyKiwi** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyKiwi** | 8.8/10 | 27 |
| **SurveyMonkey** | 8.3/10 | 1710 |

#### Survey Management

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.1 (25 reviews) | 9.0 (1506 reviews) | 
| **Question Types** | 8.9 (25 reviews) | 8.9 (1445 reviews) | 
| **Templates** | 8.8 (22 reviews) | 8.6 (1360 reviews) | 
| **Survey Distribution** | 8.8 (23 reviews) | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.8 (22 reviews) | 8.4 (1173 reviews) | 
| **Branding** | 8.8 (20 reviews) | 8.2 (1208 reviews) | 
| **Multimedia Support** | 8.3 (20 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 8.7 (19 reviews) | 8.1 (906 reviews) | 

#### Survey Insights

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (23 reviews) | 8.6 (1417 reviews) | 
| **BI Tools Integration** | 8.3 (18 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 8.7 (21 reviews) | 8.5 (1267 reviews) | 
| **Permissions** | 8.9 (18 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 8.7 (5 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | 9.0 (5 reviews) | 7.7 (152 reviews) | 
| **Decision Making** | 9.0 (7 reviews) | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyKiwi** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)


**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyKiwi | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 46.6% | 36.5% | 
| **Mid-Market** | 31.0% | 34.1% | 
| **Enterprise** | 22.4% | 29.4% | 

### By Industry

#### SurveyKiwi

- **Marketing and Advertising:** 10.9%
- **Computer Software:** 9.1%
- **Education Management:** 7.3%
- **Hospital & Health Care:** 5.5%
- **Information Technology and Services:** 5.5%
- **Retail:** 5.5%
- **Civic & Social Organization:** 3.6%
- **Financial Services:** 3.6%
- **Consumer Goods:** 3.6%
- **Non-Profit Organization Management:** 3.6%
- **Other:** 41.8%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to SurveyKiwi

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7398 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5830 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5521 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4049 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

---
## Top Discussions

### SurveyKiwi

- Title: [What is SurveyKiwi used for?](https://www.g2.com/discussions/what-is-surveykiwi-used-for) — 1 comment
  > **Top comment:** "SurveyKiwi is used to create surveys, quizzes, and forms for collecting feedback, generating leads, and gathering data. It helps users design, distribute,..."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveykiwi-vs-surveymonkey)