Upsides: built in remote control. Love the fact that I can see what the user is seeing. We were relying on Bomgar for this and it was always a struggle. With this, no problems. I also like the fact that you can freeze apps at certain revisions. We have a warehouse app that we like to upgrade all tablets at once. With the sophos solution we had, we had to click on the don't update and people being people, someone would forget and then we would be having issues. It reminds me of an old ad "set it and forget it". The last thing that I would like to touch upon is the deployment speed. When you have everything dialed in, it takes about 10 min to provision a tablet from start to finish. And most of that time is waiting for things to setup/install. Review collected by and hosted on G2.com.
It would be nice to have some logic for installers. For example, I want to be able to install a certain program on every tablet that does not have the program. We never did manage to get it working for our Zebra printers but that is 1/2 our fault as we ran out of time to address it and 42 gears was having a very hard time understanding what was happening. Review collected by and hosted on G2.com.
